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Paddle Issue and Warranty

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Created by Imoutthere > 9 months ago, 26 May 2016
Imoutthere
181 posts
26 May 2016 8:13PM
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Hi,

I have this issue with my paddle. It's about 8 months old and I've used it a bit of course but only 15 times I reckon and the blade is splitting. I've been told that it isn't covered under warranty as it looks like it has happened as 'wear & tear'. I've used it for it's intended purpose and only that - paddling, and therefore it should be covered by it's warranty.
Any thoughts?





spirit4earth
78 posts
26 May 2016 8:24PM
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Have you contacted the company yet? Unless you've been banging it on rocks, that looks like something that should be covered.

JBFletch
QLD, 1287 posts
27 May 2016 7:14AM
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Warranties cover craftsmanship and workmanship.
If the 2 layers of the blade came apart, due to poor lamination it would be a warranty.

A lot of brands, add ABS into this section, to reduce this from happening.

For 15 sessions, that blade edge seems to shows some serious wear.

Glue and clamp the bugger up and get out there.





robbo1111
NSW, 620 posts
27 May 2016 10:53AM
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KeNalu did a blade replacement for me with similar damage to yours

R4H
NSW, 65 posts
27 May 2016 1:18PM
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Select to expand quote
JBFletch said..
Warranties cover craftsmanship and workmanship.
If the 2 layers of the blade came apart, due to poor lamination it would be a warranty.

A lot of brands, add ABS into this section, to reduce this from happening.

For 15 sessions, that blade edge seems to shows some serious wear.

Glue and clamp the bugger up and get out there.







What he said.

Imoutthere
181 posts
27 May 2016 2:47PM
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Thank Gents.

Tes, it was just form paddling, no rocks.

@JBFletch, sorry ABS???

burleighlocal
255 posts
28 May 2016 12:25PM
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Select to expand quote
R4H said..

JBFletch said..
Warranties cover craftsmanship and workmanship.
If the 2 layers of the blade came apart, due to poor lamination it would be a warranty.

A lot of brands, add ABS into this section, to reduce this from happening.

For 15 sessions, that blade edge seems to shows some serious wear.

Glue and clamp the bugger up and get out there.








What he said.


it may show wear and tear…but under warranty conditions it needs to perform for the purposes it was made…you can use a paddle for 364 days of the year, everyday for hours and hours and if on that day the product fails due to a manufacturing issue…. it is a warranty. Looks like a de-lamination issue and nothing else. Weasel words by a manufacturer to avoid honouring a warranty is what I read.


Imoutthere
181 posts
28 May 2016 2:00PM
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Select to expand quote
burleighlocal said..


it may show wear and tear…but under warranty conditions it needs to perform for the purposes it was made…you can use a paddle for 364 days of the year, everyday for hours and hours and if on that day the product fails due to a manufacturing issue…. it is a warranty. Looks like a de-lamination issue and nothing else. Weasel words by a manufacturer to avoid honouring a warranty is what I read.




Exactly!

JBFletch
QLD, 1287 posts
29 May 2016 6:09PM
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ABS is Acrylonitrile butadiene styrene.
Its a plastic that is rubbery yet solid and has a high impact resistance.
Something that may have helped prevent the excessive wear of this paddle.




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"Paddle Issue and Warranty" started by Imoutthere