Got carried away thinking about the different personality types when it comes to complaining about water sports products in forums & come up with this (hopefully humerous) analysis:
In my experience, I've encountered these kind of "product fault" reviewers.
1. Solution Man.
This guy has not only found a fault, but he's actually gone out and developed a solution. He's used the phone to approach people in a friendly way, firm in the belief that others are also keen to solve the challenge, and works with others to develop a solution. When finished, he uploads pictures of the problem, how he solved it, and the steps you can take to solve it too.
2. Bitter Man
There may be a fault, however the fault may also be with Bitter Man. His sharp toungue, and "why is it me who gets screwed" attitude is on display for to all to see. This guy isn't actually after a solution at all, but is on a crusade to let everybody know how hard done by he has been. Bitter Man just can't believe that out of all the people in the world, and all the products available, he's got the one that doesn't work, and there's no way it will ever work. This is a story of epic proportions that must be shared. A solution is not possible, and, given the right conditions, he may morph into Conspiracy Man.
3. Damage Man
There is no fault at all. Damage man works for another company and wants to spread FUDD (fear, uncertainty & disaster) about a competitors products. If anybody even asks about a competing product, Damage Man leaps in with weasel words .. "I've heard that they break really easy", "Haven't others had problems with them?", "Is it true their support isn't very good?". Nothing factual, but enough to introduce uncertainty.
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4. Damage Boy
Again, there may be no fault at all, but Damage Boy, full on the testosterone of youth and invincibility finds it hard to believe that the product isn't perfect. There's no way it could have anything to do with the way he's using it. "If only companies that built stuff that real people (me) used, their products would be better". Having clearly demonstrated to the masses that he is an authority, he moves on...
5. Free Range Man
There could be a fault, but maybe not. Free Range Man believes that all corporations are staffed by evil money hungry people that sit at home each night counting their profits. All businesses are in it "for the money", employee child labour, and build rubbish product. Not just the manufacturer, but the distributors and retail outlets are all involved in fleecing Free Range Man of his hard earned dollars.
6. Conspiracy Man
The fault is by design. Evil corporations purposefully introduce faults in products so that they get talked about in forums, thus promoting the product. Or, the fault is designed to fail. That way, when it breaks at 50% of its expected lifetime, you'll buy another one, that also breaks at 50%. Despite the obvious flaw in this logic, Conspiracy Man continues his fight for freedom from oppression and free speech by the makers of sporting goods.
7. Rip Off Man
Whether there is a fault or not, Rip Off Man believes that we're getting charged too much. "A friend of mine could have built one for a 1/10 of the price" .. sure ... he's doesn't have a shop, has a full time job so he can eat, offers no backup, doesn't answer his phone, or email .... but if he can do it for $10, then why are we so ripped off at the shops? Rip Off Man, like Conspiracy Man, is also generally an employee and stuck in a boring job he hates.
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