go knock on his door .....
or better still just post here what your gripe is and the answers will flow
Look for "Contact Us"
Its usually at the very top or bottom of a webpage.
Here, it is bottom centre.
You wont like what you find. Go to Platform 9 1/2, ask for Voldemort.
Put a big cock up as a post and abuse someone in the process, works for me
the moderator let's me know I'm banned for a week