Forums > Stand Up Paddle General

online board ordering

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Created by slipperyduck A week ago, 21 Apr 2017
slipperyduck
4 posts
21 Apr 2017 2:23PM
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Hi all

Im wanting to get a board from the east coast as they don't have the one I'm after in WA.
has anyone delt with Ocean Addicts getting boards sent from online shopping?
pro's and con's muchly appreciated

JoffaDan
VIC, 211 posts
21 Apr 2017 4:30PM
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I just bought a second hand board from them (I'm in Victoria). It arrived in good condition 5 business days after placing the order via Star Track Express. Ben from Ocean Addicts was very pleasant to deal with and the whole process couldn't have gone any smoother.

Having said that there is always the risk of damage during freight as it depends on several individuals at the freight company handling your board, and all it takes is a grumpy link in the chain who hasn't had their morning coffee to ding your board.

slipperyduck
4 posts
21 Apr 2017 2:33PM
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Thanks for the reply Joffa
they seem pretty good, I'm just checking their legit ..

Skeeee
VIC, 87 posts
21 Apr 2017 5:37PM
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Hey 'Duck, I have dealt with Ocean Addicts a number of times and they have always been fantastic and really looked after me. I recently purchased another Naish board from them for what was a very good price and it arrived within a few days here in Vicco, was very well packaged and thankfully had no damage at all. They have always provided me above average advice, service and support and I would recommend them to you.

(Note: I am not affiliated with nor in receipt of any particular special treatment from Ocean Addicts in any way)

mickyj
VIC, 56 posts
21 Apr 2017 5:41PM
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Yeah me too.Had an Allwave posted to Vic and no probs,came in good Nik.

dantren
QLD, 104 posts
21 Apr 2017 5:51PM
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Ocean Addicts is a legitimate business with a commercial shop. They are well established on the sunny coast.
There won't be any problems with the board arriving, but might be worth specifying how you want it packaged - at least you cover that part of it to reduce any chance of transport damage.

slipperyduck
4 posts
21 Apr 2017 9:25PM
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Thanks guys ....
good to know , great advice on packing . The travel over is the kicker.

JOYRIDER
681 posts
Saturday , 22 Apr 2017 4:55PM
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Select to expand quote
slipperyduck said..
Thanks for the reply Joffa
they seem pretty good, I'm just checking their legit ..


If you're worried buy it from your local store.

colas
1847 posts
Saturday , 22 Apr 2017 10:29PM
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When ordering online, please do the mental check: "What if the board arrives damaged, and I am offered a rebate for having it repaired professionally locally" (or repairing it myself).

If you are not ready to accept this risk, I suggest you do not order online (maybe because you have no affordable repair shop locally).

micksmith
VIC, 1038 posts
Sunday , 23 Apr 2017 7:01AM
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Select to expand quote
colas said..
When ordering online, please do the mental check: "What if the board arrives damaged, and I am offered a rebate for having it repaired professionally locally" (or repairing it myself).

If you are not ready to accept this risk, I suggest you do not order online (maybe because you have no affordable repair shop locally).


Some great advise here, you could also get insurance and open the packaging at the depot of delivery this way you have evidence if it turns pear shape.

Rossall
WA, 429 posts
Sunday , 23 Apr 2017 6:33AM
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SD Ocean Addicts are superb, great shop and great service, myself and a few WA locals have bought from them, it's all good news

slipperyduck
4 posts
Wednesday , 26 Apr 2017 8:48AM
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Thanks for the advice and comments.... will order today...

colas
1847 posts
Wednesday , 26 Apr 2017 2:48PM
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Select to expand quote
micksmith said..
Some great advise here, you could also get insurance and open the packaging at the depot of delivery this way you have evidence if it turns pear shape.


Yes, that's what I meant actually. The insurance most of the time will just pay the costs of repairs, unless the board is totalled.

Plus going at the depot you spare the board the risks of being handled for local delivery, and you can go when you have time, and not be stuck at home a day.



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"online board ordering" started by slipperyduck