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I paid by EFT but my order hasn't shipped!
EFT is prone to error, but we offer it as a service to those who distrust credit cards/don't like PayPal fees.

The catch with EFT is that most times, EFT transactions take overnight to process, and on some occasions several days.

This can be further complicated by typing errors on the order number -- please double check when entering!

All EFT transactions are processed by somebody manually running up a browser and checking for deposits.

If you've paid by EFT and your order has not shipped, PLEASE do contact us.  Chances are we were unable to determine the order number and are waiting on you to contact us.
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