GST on online purchases - For or Against

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K Dog
K Dog
VIC
1847 posts
VIC, 1847 posts
4 Jan 2011 5:14pm
Personally am against.

Retailers (Harvey Normal etc - the majors I am mostly directing this too - not the little guys) have enjoyed quite a good run with high profits and uncompetative prices (globally).... so why is there this new attitude by companies that WE (the consumers) need to prop companies up because they are LARGE.... companies have a "TO BIG TO FAIL" complex since GFC......

Business exist only because of consumers.... not the other way around....

I know I am mixing themes here - but hey - I have the floor

Discuss.
swoosh
swoosh
QLD
1929 posts
QLD, 1929 posts
4 Jan 2011 5:02pm
Will make buggerall difference, i will still buy most of my stuff online/overseas. the price difference is too large for gst to make any meaningful difference to where i spend my money.

for example, bought my old man a leatherman wave for christmas. went to traditional retailer in shopping centre, they wanted $275.

a quick google found me an aussie online retailer who had it for $99 (with free shipping). turns out they ship their products direct from the US, but cause its an aussie company still had gst.

Just checked amazon.com I could have also bought it from the US, for $72 delivered. But it was pretty close to christmas so I figured getting local might get it here a tad quicker. It ended up being shipped direct from the US anyway, and only took 4 days.


Have seen a fair few articles on this in the news the last few days, and another theme that seems to crop up is the lack of customer service. I always do my research online before making purchases, for example i bought a lcd tv at the start of the year. It is amazing how little the sales staff at harvey normal knew about the product. The sales style they have probably works on someone completely uninformed, but having done a bit of research the amount of misinformation the sales staff were trying to sell me was to be quite honest insulting.


*edit: and on a slight tangent, its interesting to note that on the same news day there is articles claiming that jobs will be lost, but there are also articles about how desperate the mining industry is for workers. I think average wage in the mining industry is around 100k, if I was a displaced retail worker I know where I would be headed.
CJW
CJW
NSW
1731 posts
CJW CJW
NSW, 1731 posts
4 Jan 2011 6:20pm
^^ + 1 rep for swoosh, spot on.

I'm not sure what their issue is, I think they can see the storm coming and are trying to preempt it, surely they must know that 10% isn't going to swing the average internet purchase into price parity territory. Currently only 3% of purchases are made online and only 1.5% of those are made from overseas stores (if you believe the stats). Like swoosh says when you can buy stuff on average 50% cheaper, often faster and without having to deal with hopeless sales staff you'd have to be daft not to buy online.

Personally I think they are going to have to adapt or die, I think the days of the overpriced flashy retail model are numbered.

Edit: I should add that i'm against it as I make quite a few online purchases but even if it comes into law it will make little to no difference.
maxm
maxm
NSW
864 posts
NSW, 864 posts
4 Jan 2011 6:59pm
umm... but they're legally obliged to charge GST on any purchase made in Australia, whether online or in person, aren't they?

If you buy something over the counter AND you're a tourist from overseas AND you want to go through the pain, I believe there is a process whereby you can go to the tax office to reclaim the GST money paid IF you can prove your purchase. But that's nothing to do with the retailer. And I could easily be wrong on that given I'm definitely not in that category!
Mark _australia
Mark _australia
WA
23691 posts
WA, 23691 posts
4 Jan 2011 6:09pm
No, maxm - GST is only for imports over $1000 (currently). You can buy a $500 item and the seller is not obliged to pay GST, nor are you, and Customs will let it thru.

I reckon the major retailers that are complaining can JAM it.

For a long time they have cornered the market and built massive empires that aussies have pretty much had to use. They make huge profits as their buying power is so good they get stuff cheaper from the importer / wholesaler.

Now the consumer has a choice the big places are whinging.

Some of my hobby stuff I have bought recently
$80 here, $30 in USA
$800 here, $350 in USA
$700 here, $420 in USA
That is ridiculous. I know their market is bigger in the US, but the retailers here have profiteered from us to make the shareholders happy but sh!t on the little guy. Well, sucked in.
Gestalt
Gestalt
QLD
14968 posts
QLD, 14968 posts
4 Jan 2011 8:13pm
i'm torn on this one. have also bought stuff online from overseas and it's cheaper for sure. sometime it's half the price.

i agree that a lot of retailers take the piss but one of the issues the retailers have is that they have to order more than $1000 worth of stock and then they get stung with imports, duties etc.

a mate recently bought a $7000 piece of audio kit from the states, the cost to land that in oz was $6000 and the box was 1.3mx.5mx1m go figure. but that's where the markups occur.
Ted the Kiwi
Ted the Kiwi
NSW
14256 posts
NSW, 14256 posts
4 Jan 2011 9:27pm
they get no sympathy from me.......how many discounts have you rec'd in recent times since the currency jumped from 0.80 ag the USD....they have failed to pass savings on to us I reckon. I wd question the data re % purchased online ag retail. Easy to get the retail numbers but the on-line numbers wd be big guesses at best. I only wish I could buy my petrol on-line.
Carantoc
Carantoc
WA
7288 posts
WA, 7288 posts
4 Jan 2011 6:37pm
I heard on the radio the other day (not sure if it is true but no reason not to believe it and I didn't ctach who was saying it, it was ABC local radio) :

....... 25% of the value of all retail sales in Australia are made through either Coles or Woolworths (or a Coles or Woolworths owned company)

0.05% of retail sales values are made online with overseas companies < $1000 of value (so no GST or customs duties on import)

If you want a parlimentary enquiry have one into the lack of competition in the retail sector (and banking sector), not into online sales of < $ 1000..........


The Government argument's seems to be the 10% GST (and presumably also the customs duties) would raise less tax than the cost of collecting it, so what is the point.

No doubt this ratio will change and GST and duties will then be charged.

Interesting that the Australian Retail Association is not supporting the call for GST to be levied and are actually opposing it.
mineral1
mineral1
WA
4564 posts
WA, 4564 posts
4 Jan 2011 6:37pm
On line purchases, and the heat being driven by the big mob with old mate Gerry from Harvey Norman, pushing his barrow, sook, sook, whinge, whinge, complain, complain, what a load of media bull crap!!!!!!

This is a load of rubbish driven by gready mongrels top end of town!!! with the theme being that the drop in profits is all related to on-line purchases. The big thing is, the Aussie public has tightened the belt and this was very obviouse forom the lack of people about, shopping in the main city's we visited before and durring Christmas. Melbourne, I was stunned to see how many people "NOT" out shopping, it was like it was old Melbourne has lost its drive.
Soon as this rubbish starts getting top billing on media, it’s easy to see it’s not news at all, its spin doctoring to change the GST laws on import goods.
I dont purchase on-line, but will fight like crazy to support those who do!!!
FREEDOM OF CHOICE!!
Carantoc
Carantoc
WA
7288 posts
WA, 7288 posts
4 Jan 2011 6:44pm
mineral1 said...

The big thing is, the Aussie public has tightened the belt and this was very obviouse forom the lack of people about, shopping in the main city's we visited before and durring Christmas. Melbourne, I was stunned to see how many people "NOT" out shopping, it was like it was old Melbourne has lost its drive.


Funny you say that, I also heard on the radio that first day of Oxford Street sales in London had 400,00 people out.

UK economy is supposed to be at rock bottom.

But - you don't go to Oxford Street sales for daily essentials, you go for a good deal on top notch consumer products that are vastly over priced because the Oxford Street experience is worth 300% markup.

In context 400,00 people is 10% of the entire population of Melbourne, all shopping at the most expensive street in the country on the same day.

^^ no idea what relevance this has to anything. Just that retailers probably aren't as bad off as they say they are.
Gestalt
Gestalt
QLD
14968 posts
QLD, 14968 posts
4 Jan 2011 8:49pm
Ted the Kiwi said...

they get no sympathy from me.......how many discounts have you rec'd in recent times since the currency jumped from 0.80 ag the USD....they have failed to pass savings on to us I reckon. I wd question the data re % purchased online ag retail. Easy to get the retail numbers but the on-line numbers wd be big guesses at best. I only wish I could buy my petrol on-line.


having a relationship with the windsurfing shops/people i buy from i usually get discounts on every piece of kit i buy. whether small or large it's the thought that counts so i appreciate it.

Mark _australia
Mark _australia
WA
23691 posts
WA, 23691 posts
4 Jan 2011 6:52pm
Ted and Carantoc - exactly. When we hit parity with the USD did we get discounts? NO

They say "oh but we ordered all that stuff long ago and paid under the old price" blah blah. Yeah, well when the aussie dollar drops do we see the price rise months later (cos they paid for the wholesale goods long ago) ???? Hell no. It rises 2 days later
Like petrol. Bvllsh!tfarkin

Gestalt
Gestalt
QLD
14968 posts
QLD, 14968 posts
4 Jan 2011 8:57pm
^ but the biggest cost is actually the freight costs. take my example from above of the audio gear.

freight was $4600,
customs was $1300,

and customs calculations include both insurance and freight costs so it's very easy to go over $1000.

there is no benefit from exchange rates unless the company is buying currency to pay for freight and customs.

even payapl/banks etc don't give you the full exchange rate, they take their 3%.

the only advantage here is if you buy less than $1000 worth of goods.
Mobydisc
Mobydisc
NSW
9029 posts
NSW, 9029 posts
4 Jan 2011 10:11pm
Bit of a laugh when the likes of Gerard Harvey, Target, David Jones, Myers etc start whinging about a level playing field.

This mob made it in their interest to create a playing field slanted in their favour in the Australian retail marketplace. They did lost no sleep when countless smaller retailers shut shop when they could not compete with the predatory tactics of the cabal of big retailers.

Boohoo, the CEO of Myer's sees his bonus drop a million. So bloody sad. As though they care about employing people. If the big retailers could replace their workers with a compliant zombie workforce they did not have to pay then they would think about for about 1 second and take another second to work out how they would sack all their workers.

Mark _australia
Mark _australia
WA
23691 posts
WA, 23691 posts
4 Jan 2011 7:33pm
Gestalt said...

^ but the biggest cost is actually the freight costs. take my example from above of the audio gear.

freight was $4600,
customs was $1300,

and customs calculations include both insurance and freight costs so it's very easy to go over $1000.

there is no benefit from exchange rates unless the company is buying currency to pay for freight and customs.

even payapl/banks etc don't give you the full exchange rate, they take their 3%.

the only advantage here is if you buy less than $1000 worth of goods.


Yes but the freight cost varies with exchange rate as they all pay in USD surely.

My whine was more about petrol (off topic) which we produce plenty of here yet are tied to singapore pricing and the USD... and exchange rate only ever works in the companies' favour, never ours.

Ted the Kiwi
Ted the Kiwi
NSW
14256 posts
NSW, 14256 posts
4 Jan 2011 10:44pm
Gestalt said...

Ted the Kiwi said...

they get no sympathy from me.......how many discounts have you rec'd in recent times since the currency jumped from 0.80 ag the USD....they have failed to pass savings on to us I reckon. I wd question the data re % purchased online ag retail. Easy to get the retail numbers but the on-line numbers wd be big guesses at best. I only wish I could buy my petrol on-line.


having a relationship with the windsurfing shops/people i buy from i usually get discounts on every piece of kit i buy. whether small or large it's the thought that counts so i appreciate it.




yes as a general rule I have always been provided nice discounts as well from water sports retailers. My comment is directed across the board - a generalisation of all industries.



Ted the Kiwi
Ted the Kiwi
NSW
14256 posts
NSW, 14256 posts
4 Jan 2011 10:48pm
Mark _australia said...


and exchange rate only ever works in the companies' favour, never ours.




yes it will be fun to watch when the currency drops back down and the importers have been set at higher levels........will we pay the new current rates or rates that were set when more in our favour? Infact there is really no need to even answer that question............its goes without saying.

Simondo
Simondo
VIC
8025 posts
VIC, 8025 posts
4 Jan 2011 10:54pm
It's a 1 way street sometimes !!

I was looking at some Harley Davidson's a while back. On The Road, AUD$17,500 here, and USD$10,500 there, with currencies on parity..... I'm not buying into $6,000 worth of transport. Exchange Rate at 88cents, bike is still AUD$17,500. It might have something to do with currency hedging.....

Profits for Woolworths is around the $2-$3 BILLION AUD per year.... Sounds like less when translated $100 per Australian..... but considering maybe only half of the population use the chain regularly, this might become $200 per Aussie Customer.... ????
choco
choco
SA
4186 posts
SA, 4186 posts
4 Jan 2011 10:27pm
Mark _australia said...

No, maxm - GST is only for imports over $1000 (currently). You can buy a $500 item and the seller is not obliged to pay GST, nor are you, and Customs will let it thru.



If you can get it sent through the post then you get gst free up to $1,000 anything sent through Fedex,TNT,UPS etc your gst free up to $250, these companies will charge you the gst over $250, you can get around it by asking the seller to provide a bogey invoice.
Dont understand why these companies are complaining why dont they start selling online to the world? oh yeah the charge too much
GypsyDrifter
GypsyDrifter
WA
2371 posts
WA, 2371 posts
4 Jan 2011 8:04pm
"GST on online purchases " Against

But mine is for a small reason...I collect items that only come from other countries.
If Australia bought them into the country I would buy them at the ozy price...but they don't.

People in other countries can buy items on line from Australia and not pay any gst on their items...we should be able to too.
62mac
62mac
WA
24860 posts
WA, 24860 posts
4 Jan 2011 8:10pm
As an X manufacturer AUS made with passion for over 25 years,buying raw materials from local supplies in USD made things tuff when ordering containers three months in advance.We fought long and hard against imports, employing over two hundred dedicated staff.All the restrictions and tariffs and no reward/help from the government to export,**** they really don't give a rats about manufacturing in AUS

**** that,sold out turned into a retailer and its not a bed of roses trust me.
Now we are fighting online 10% cheaper before we start.

Tonight, even the great Mr Harvey was on the blower blowing up.


Come 26th Jan support YOUR local whatever,because it will reward you in the future.

Oh sorry for the rant BUT its always good to fight BUT just on a level playing field.
Ted the Kiwi
Ted the Kiwi
NSW
14256 posts
NSW, 14256 posts
4 Jan 2011 11:40pm
I am a big fan of a level playing field as a general rule. But this noise from the big boys makes me sick. This sums it up nicely

‘‘It’s extraordinary to hear Myer, David Jones, Harvey Norman and Target all claiming they want a level playing field when ... the extraordinary market power of these very businesses has put enormous pressure on the small business sector,’’ Senator Xenophon said. ‘‘It’s like watching Goliath pretend he’s David.’’

62mac
62mac
WA
24860 posts
WA, 24860 posts
4 Jan 2011 8:49pm
Agree however,we are a small family store.

We cant blow zillions on advertising per year.
So stuck between a rock and a hard stone I guess.

I now employ 4 but it was way more rewarding employing
two hundred,now that feeds the needs of more Australian
families and that was just my company and there were thousands
left out of work.

Whoops.another rant.
swoosh
swoosh
QLD
1929 posts
QLD, 1929 posts
4 Jan 2011 11:36pm
Some of you are vastly over stating shipping costs. For example a 20 foot container from china costs around $5k last I checked. Now imagine that container is full of play stations at $500 each, shipping cost is only a tiny fraction of the total cost. Sea freight isn't all that expensive and that's how the vast majority of goods get over here.

I got friends who bring over car parts such as wheels super chargers and even tyres from the us, even if they are over $1000, and you got to pay customs it's still vastly cheaper. You just have to be a little intelligent when it comes to managing shipping costs.
Marvin
Marvin
WA
725 posts
WA, 725 posts
4 Jan 2011 9:41pm
What 'big boys'? I own Coles shares, Hardly Normal and quite a few other retailers as part of my super. As do most Australians. I'm all for Gerry Hardly doing his job properly.

That said, I bought a $250 watch recently for $70 off Amazon delivered (great watch deals). Clearly there is some scale economy thing with the US, or else local retailers are making ridiculous markups (and the 60% off watch sales we are seeing here at the moment suggest that is true). In that case, I'm all for competition from overseas.

And the high Australian dollar is one way that we all get to benefit from the mining boom.

But I do have enormous sympathy for those exporters and import competitive businesses doing it tough with the high dollar and mining wages. We at least need to give them a fair playing field.

Furthermore, I do like to see tax being paid. ..... So GST should be collected on internet purchases up to the point where it is cost effective to do so. My guess is that the internet purchase threshold could be lowered somewhat. But below that net tax benefit point, we shouldn't bother.
getfunky
getfunky
WA
4485 posts
WA, 4485 posts
4 Jan 2011 10:25pm
Start trimming back just a tiny bit on banking profits (speshly from ATM/POS/service fees) and you'll have Joe and Josephine Public spending up in shops more.

Was at two big megaopolises today and it was a consumer frenzy - so don't tell me the internerd is killing retail outlets.

Kn banks. Used to work for one, and yes, they suck at least as much as you have always thought.
Mark _australia
Mark _australia
WA
23691 posts
WA, 23691 posts
4 Jan 2011 11:00pm
Marvin said...

Clearly there is some scale economy thing with the US, or else local retailers are making ridiculous markups (and the 60% off watch sales we are seeing here at the moment suggest that is true).


Bit of both, but in hobby type stuff that is a niche market (not fridges and stuff) there is massive markup
Some things I buy are landed on the Australian retailers doorstep for $300 AFTER the importer and distributor and freight company and courier get their bit, and the retailer sells at $500.
I can get it in the USA from a retailer posted to me, for $350. And that was on the old sh!t exchange rates 6 months ago!

One of the ones that really craps me off is clothes.
T-shirt ..... $2 material, $20c to sew it together in a sweat shop, screen print on a brand and Myer / David Jones make out like we must have it (after they created the desire in the Australian for that particular brand) so they can charge $50 for it.
I'll take the $10 one off eBay that probably came from the same damn factory but has a 'defect' that can't even be seen.


Gestalt
Gestalt
QLD
14968 posts
QLD, 14968 posts
5 Jan 2011 1:39am
swoosh said...

Some of you are vastly over stating shipping costs. For example a 20 foot container from china costs around $5k last I checked. Now imagine that container is full of play stations at $500 each, shipping cost is only a tiny fraction of the total cost. Sea freight isn't all that expensive and that's how the vast majority of goods get over here.

I got friends who bring over car parts such as wheels super chargers and even tyres from the us, even if they are over $1000, and you got to pay customs it's still vastly cheaper. You just have to be a little intelligent when it comes to managing shipping costs.


yeah, that's great if you want a shipping container from china.

but what if you can't fill a container, or don't/can't wait 3+ months or aren't buying from china. then you are left with air freight and that ain't cheap.

anyways.

whatever rules everyone roles out for the big few will be applied to all small businesses lets not forget.
Mark _australia
Mark _australia
WA
23691 posts
WA, 23691 posts
5 Jan 2011 12:47am
Gestalt said...

swoosh said...

Some of you are vastly over stating shipping costs. For example a 20 foot container from china costs around $5k last I checked. Now imagine that container is full of play stations at $500 each, shipping cost is only a tiny fraction of the total cost. Sea freight isn't all that expensive and that's how the vast majority of goods get over here.

I got friends who bring over car parts such as wheels super chargers and even tyres from the us, even if they are over $1000, and you got to pay customs it's still vastly cheaper. You just have to be a little intelligent when it comes to managing shipping costs.


yeah, that's great if you want a shipping container from china.

but what if you can't fill a container, or don't/can't wait 3+ months or aren't buying from china. then you are left with air freight and that ain't cheap.



Yes Gestie, but back back on topic - we are talking about the main huge retailers in Oz, whinging about the little consumer spending $200 on online shopping.
They tell the freight mobs what they are going to pay, not the other way around.
K Dog
K Dog
VIC
1847 posts
VIC, 1847 posts
5 Jan 2011 1:02pm
The thing that anoys me is that the BIGs have lobbying power - so complain about having to compete against OS suppliers, where as who lobbies for the little man? Do they get that much media attention when the likes of Coles and Woolies put them out of business?

I have a mate who is a farmer, he sells his sheep per kilo for something like 2.55 - 2.80 per kilo to the BIGs - they really can't negociate all that well against the monopoly of buying power - how much do you pay per kilo for lamb? yep... a lot more... so who gets most of the coin.....? you know it.....

And then the threats "we are going to sack people".... is more like a hostage situation..... "give us the money or the hostage gets it!"

grrrrrrrrrr

maxm
maxm
NSW
864 posts
NSW, 864 posts
5 Jan 2011 2:23pm
Thanks, Mark. I never realised that GST was payable on stuff shipped in from overseas. I've never bought anything that cost that much!

Looks like the media is putting the boot in now: www.smh.com.au/business/billionaires-take-a-turn-at-initiating-brand-damage-20110104-19f27.html

I have no respect for Gerry Harvey. He built a large shop near our local shopping centre out in the middle of nowhere. Another guy bought a large, near vacant block next door and proceeded to build a large retail centre on it. Gerry whined and complained about how his shop couldn't trade for months due to roadworks while the place was being built. When it WAS built, Hardly Normal benefitted enormously thanks to the huge new carpark on his doorstep that he didn't have to pay for.

Roll forward a few years and the place is expanding, including an even bigger carpark. Again, Gerry is in the local rag whining and complaining about losing trade! I guess he wants to get paid to improve his business. [}:)]
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