Ta for the replies fellas.

Original policy was IMG - then - Tower - now - OnePath (all under ANZ banner as each company has been 'reimagined'

)
They have NOT processed any changes to my profession or income (yet have increased the premium multiple times in the last year alone) as they have not had their act together to process the 40 pages of forms I have returned.
I mean - seriously?? - Who needs 40 pages of docs (that I had to print out each time) to notify of change of employer and income??
No electronic option was available, what a waste of time, paper and energy.
NOTE: I get the distinct impression ANZ have taken FULL advantage of the fact that my home loan/savings are also them and are milking the 'loyalty' (read: too painful/lazy to look elsewhere) factor to the max.
Time for a change all round as in every respect ANZ service has been rubbish for years.
Yes, am looking into Super provider policy today but expect a fair bit of red tape to wade through.
Here is the rub for most peeps; it is that painful to sort this stuff most (like myself) stay far too long in a poor value policy and when it's time to pull stumps the provider must be thinking "Oh that is a shame, still, we milked that sucker
real good while we had him"