OH Dear, I crashed my car....

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ok
ok
NSW
1089 posts
ok ok
NSW, 1089 posts
11 Nov 2015 10:05pm
So this morning on the way to work in my Navara I was car number 5 in a 6 car rear ending accident.

I am looking for all the help, info or advice I can get as my car is currently a borderline write off.
Ive only just finished paying it off ($45ks 3 years old 65,000ks still new) so I dont want to be left with a bent chasis crab of a work + beach adventure car..
Please helppppp wahhhhh



ps no body was hurt in the accident which is the only good thing about it.
elmo
elmo
WA
8894 posts
WA, 8894 posts
11 Nov 2015 7:36pm
Hopefully you didn't hit the person in front of you and that the person behind you pushed you into the next car.
cauncy
cauncy
WA
8407 posts
WA, 8407 posts
11 Nov 2015 8:01pm
Insured? If so you pick your repairer, get a second opinion or a structural assessment prior to repair
Razzonater
Razzonater
2224 posts
2224 posts
11 Nov 2015 8:04pm
pick your repairer if possible and try get a look at the different quotes to see what they are and arnt going to fix replace.
hwlps if ya know a panelbeater or mechanic and show them the list too
myusernam
myusernam
QLD
6159 posts
QLD, 6159 posts
11 Nov 2015 10:37pm
And if it gets written off thank your lucky stars you got out of the navara before 100ks and buy something less time bombish
RPM
RPM
WA
1549 posts
RPM RPM
WA, 1549 posts
11 Nov 2015 11:59pm
ok said...
So this morning on the way to work in my Navara I was car number 5 in a 6 car rear ending accident.

I am looking for all the help, info or advice I can get as my car is currently a borderline write off.
Ive only just finished paying it off ($45ks 3 years old 65,000ks still new) so I dont want to be left with a bent chasis crab of a work + beach adventure car..
Please helppppp wahhhhh



ps no body was hurt in the accident which is the only good thing about it.


Are you Ok
ok
ok
NSW
1089 posts
ok ok
NSW, 1089 posts
14 Nov 2015 6:34am
The car is written off but I only get 27500 back even though it was insured for 38000. I suggest everyone checks there policies!!! But now what car do I get??
Craig66
Craig66
NSW
2466 posts
NSW, 2466 posts
14 Nov 2015 6:41am
VW they are going cheap and never ANY issues
sotired
sotired
WA
605 posts
WA, 605 posts
14 Nov 2015 4:38am
ok said..
The car is written off but I only get 27500 back even though it was insured for 38000. I suggest everyone checks there policies!!! But now what car do I get??


Was it agreed value or market value?


actiomax
actiomax
NSW
1576 posts
NSW, 1576 posts
14 Nov 2015 7:49am
Could you explain to me why your only getting $27500 if it was insured for $38000 . Whats the logic behind that ?
If i was insured for $38000 thats what i would expect back .
Minus the excess . My excess is $600 not $10500 .

Harrow
Harrow
NSW
4521 posts
NSW, 4521 posts
14 Nov 2015 11:39am
ok said..
The car is written off but I only get 27500 back even though it was insured for 38000. I suggest everyone checks there policies!!! But now what car do I get??


Please explain why this is the case. I think a lot of us would like to understand, so it doesn't happen to us. Thanks.
Ian K
Ian K
WA
4170 posts
WA, 4170 posts
14 Nov 2015 9:40am
The roads would be an interesting place to drive if insurance companies made a habit of paying $10,000 over market value!

The premiums are carefully calculated around the statistics for the average driver in each category. Plus a healthy margin for insurance company profit. Unless you're significantly below average in your category, car insurance isn't going to pay in the long term. We drive for about 50 years, that's a long term.

In the worst case most of us could regroup, go to a Pickles auction, and get mobile again after losing a $40,000 car. Don't get comprehensive insurance, pocket the insurance company profit. Add up the premiums, I'm way ahead after 45 yrs driving.
Meg1122
Meg1122
QLD
285 posts
QLD, 285 posts
14 Nov 2015 6:34pm
ok said..
The car is written off but I only get 27500 back even though it was insured for 38000. I suggest everyone checks there policies!!! But now what car do I get??


OK probably had market value not agreed value insurance, so it might have been 38000 at purchase but roll it off the showroom floor and watch the market value drop. I think he should buy a Jeep .
ginger pom
ginger pom
VIC
1746 posts
VIC, 1746 posts
14 Nov 2015 8:17pm
Ian K said...
The roads would be an interesting place to drive if insurance companies made a habit of paying $10,000 over market value!

The premiums are carefully calculated around the statistics for the average driver in each category. Plus a healthy margin for insurance company profit. Unless you're significantly below average in your category, car insurance isn't going to pay in the long term. We drive for about 50 years, that's a long term.

In the worst case most of us could regroup, go to a Pickles auction, and get mobile again after losing a $40,000 car. Don't get comprehensive insurance, pocket the insurance company profit. Add up the premiums, I'm way ahead after 45 yrs driving.


Not to mention the gst, stamp duty and fsl that you have to pay to the government when you insure (fsl only property in some states)
HG02
HG02
VIC
5814 posts
VIC, 5814 posts
14 Nov 2015 8:24pm
sotired said..

ok said..
The car is written off but I only get 27500 back even though it was insured for 38000. I suggest everyone checks there policies!!! But now what car do I get??



Was it agreed value or market value?




That's what you ask for if you want your money back agreed value
ok
ok
NSW
1089 posts
ok ok
NSW, 1089 posts
14 Nov 2015 9:18pm
The reason is I run my own business doing work for the state government which involves having multiple complex insurances for doing the work I do. So I employed an insurance broker for the above plus my two cars and two motorcycles which resulted in them doing a poor job and me not reading the tiniest of fine print saying AGREED VALUE 38K (Car purchased 2012 for 45k) OR market value. So it took something like this for me to realise ive been ripped off ( ignorant 25 yr old) now its off to buy another overpriced over insured **** heap! Or whatever the wise Seabreeze brains trust can recommend...
sotired
sotired
WA
605 posts
WA, 605 posts
15 Nov 2015 9:56am
ok said..
The reason is I run my own business doing work for the state government which involves having multiple complex insurances for doing the work I do. So I employed an insurance broker for the above plus my two cars and two motorcycles which resulted in them doing a poor job and me not reading the tiniest of fine print saying AGREED VALUE 38K (Car purchased 2012 for 45k) OR market value. So it took something like this for me to realise ive been ripped off ( ignorant 25 yr old) now its off to buy another overpriced over insured **** heap! Or whatever the wise Seabreeze brains trust can recommend...



I don't understand. Are you saying the policy said "agreed value of $38K or market value", or did it say "market value"? It wouldn't have said both, would it? Ultimately you would have paid more premium for an agreed value policy, especially if you were keeping it as high as a new car price.

Where does the $28K come from? I am guessing that it is the current market value.


ok
ok
NSW
1089 posts
ok ok
NSW, 1089 posts
15 Nov 2015 7:58pm
It said in big print sum insured agreed value $38000* underneath in tiny print it said or market value which ever is the lesser.

So read the fine print and read it twice to be sure you don't stuff up like I did.
jeff2
jeff2
WA
221 posts
WA, 221 posts
16 Nov 2015 10:35am
There are lots of similar vehicles currently on the market ,as the mining boom has collapsed .

My suggestion would be to look at the auctions and buy a (now superseeded model ) Hilux.

With the new look Hilux now for sale , the older , 2012 -2015 models will come up for around $28k.

Especially if you buy from WA and have it transported to NSW for approx $2k transport costs.
sotired
sotired
WA
605 posts
WA, 605 posts
16 Nov 2015 10:53am
ok said..
It said in big print sum insured agreed value $38000* underneath in tiny print it said or market value which ever is the lesser.

So read the fine print and read it twice to be sure you don't stuff up like I did.


Wow, that seems like a dodgy way to word it. Its like they are committing to market value but making sure that if its a loss early on that their total liability is limited.

On the positive side, its no worse than if you just had it insured for market value.


dirtyharry
dirtyharry
WA
444 posts
WA, 444 posts
16 Nov 2015 11:11am
I reckon Ian K nailed it. I assume agreed value to be for people who are prepared to under-insure (i.e. less than market value) to save a bit on premiums, not intended for people to insure above market vaue. If it allowed people to insure for more than market value the roads would be chaos wouldn't they? People insured for above market value would have an incentive to get their car written off because they'd make money on the event.
sotired
sotired
WA
605 posts
WA, 605 posts
16 Nov 2015 12:10pm
dirtyharry said..
I reckon Ian K nailed it. I assume agreed value to be for people who are prepared to under-insure (i.e. less than market value) to save a bit on premiums, not intended for people to insure above market vaue. If it allowed people to insure for more than market value the roads would be chaos wouldn't they? People insured for above market value would have an incentive to get their car written off because they'd make money on the event.


I would disagree in that it always seems to be the case where you want to insure for more than the insurance co will cover you for under market price. I.e. agreed value is more than market value.

I think if you over-insure your car, you would then have to prove it was justified. I don't think you can just buy a car and insure it for $3M and then have an accident. I am guessing that, worst case, they would argue they would replace it, exactly as it was, for less than your nominated value.


dirtyharry
dirtyharry
WA
444 posts
WA, 444 posts
16 Nov 2015 2:15pm
Yeah, fair enough. But there is a big difference between $28k market value and $38k. It's hard to believe they would agree to $38k if the market value really is/was $28k.
Mackerel
Mackerel
WA
313 posts
WA, 313 posts
16 Nov 2015 2:46pm
ok said..
It said in big print sum insured agreed value $38000* underneath in tiny print it said or market value which ever is the lesser.

So read the fine print and read it twice to be sure you don't stuff up like I did.


It is very unlikely that the wording read exactly as you note above. It may have said: Sum Insured $38,000 or Market Value, Whichever the Lesser.
Remember for a commercial vehicle that you should insure the value less the GST component as this will not be paid in the event of a total loss claim.

I am an insurance broker and I have never once seen a schedule that reads as you note above, although that I am not saying you are definitely incorrect, this may well be the case.

Re insuring for more than Market Value - insurers will only offer Agreed Value within a specified range unless the vehicle has been modified or has accessories and they have agreed to cover at the nominated Agreed Value.
ok
ok
NSW
1089 posts
ok ok
NSW, 1089 posts
16 Nov 2015 5:54pm
It says that as my brokers pdf differs from the CGU pdf that was provided. Ive called my broker multiple times to discuss with the boss but he is yet to get back to me so next free time I get I will be making a personal visit..

Also as you say they do take the GST part out of it so now Im looking to get around $24k and today they decided to write my trailer off and give me $1000 which it is pretty much impossible to purchase another with the same setup as mine for even double that.
ANddddddd because they wrote it off today with no warning that they would do so its now illegal to drive so I have to cancel work until I can purchase another one !!!

Sometimes I think my life would be a lot easier if I was on the Malcom Turnball surf team riding my bicycle around...
actiomax
actiomax
NSW
1576 posts
NSW, 1576 posts
17 Nov 2015 7:13am
My take on this would be that you have paid for what you have been show by the broker in good faith & that this is your policy & that is that any difference between that and the insurance policy that has been taken out by them should be covered by the broker.
Ring both the insurance company & broker & threaten legal action .
By my definition you have been stolen from by the broker as you paid for a service in good faith but they have reduced your policy & pocketed the change .
Find out from insurance company how much difference there was in the premium .
Good luck with it
pearl
pearl
NSW
984 posts
NSW, 984 posts
17 Nov 2015 1:55pm
I had a mate who had a factory fire at his business resulting in almost total loss. He had to supply his books with full profit, stock etc as you would expect. The insurance company decided he had it under insured by 40 percent even though it was a particularly successful year. When they settled they paid out 40 percent less than the amount he had it insured for. It seemed crazy and illegal, but the insurance company payout was successfully legally adopted. He used to warn every one about having adequate insurance for your business, house, contents, car, etc. some have a margin built into the fineprint They will pay above your sum insured. It's worth ringing and clarifying annually if you are unsure. i agree some car insurance is a rip off and if you have a clanger, just 3rd party fire and theft may be the go.Trouble is round here, the majority of backpacker, hipsters, and hippies have nothing. So even though it may not be your fault, you are going to pay.
Ps My nieces partner bought a hilux from the auctions ex mining vehicle. It had ongoing electrical problems from day one. He had the gut feeling it had been through flood water.... It burnt and melted on the road just outside his farm at Nimbin. Luckily it was insured.
grumplestiltskin
grumplestiltskin
WA
2331 posts
WA, 2331 posts
17 Nov 2015 1:23pm
just curious, if you look back over the premiums paid in the last few years ... did they go down in accordance with market value?
jbshack
jbshack
WA
6913 posts
WA, 6913 posts
17 Nov 2015 3:15pm
ok said..
It says that as my brokers pdf differs from the CGU pdf that was provided. Ive called my broker multiple times to discuss with the boss but he is yet to get back to me so next free time I get I will be making a personal visit..

Also as you say they do take the GST part out of it so now Im looking to get around $24k and today they decided to write my trailer off and give me $1000 which it is pretty much impossible to purchase another with the same setup as mine for even double that.
ANddddddd because they wrote it off today with no warning that they would do so its now illegal to drive so I have to cancel work until I can purchase another one !!!

Sometimes I think my life would be a lot easier if I was on the Malcom Turnball surf team riding my bicycle around...



A mate wrote his car of, (a Navarra also) and he took the company up on his claim and value, he managed to get a fair amount more than they first offered. He was also later paid the GST portion as he was also registered as a business..

He thought his was also agreed value, but as s business policy it turns out they won't do agreed value..
sotired
sotired
WA
605 posts
WA, 605 posts
17 Nov 2015 3:27pm
grumplestiltskin said..
just curious, if you look back over the premiums paid in the last few years ... did they go down in accordance with market value?


No, as far as I can tell, they never do. Sometimes it goes up.

I think I was told ages ago that this is because in the case of most accidents the cost of repair is still going to be about the same even if its a ten year old car versus a new one, and the cost of damage to the other car is still a consideration. In reality, when its old, if it costs $3k to repair it, they will write it off, but I think I see their point, at least on the potential damage to other vehicles.


Poida
Poida
WA
1922 posts
WA, 1922 posts
17 Nov 2015 3:38pm
what i have found is if you go with agreed value they will generally write the car off, if you go with market value they will try and fix it, maybe not as good as new though. Either way the insurance company will work in their own favour. just accept it and move on. try and get the best deal with a reputable company when you insure and read the fine print.
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