How long have you been living in Perf now Rellie? You have been receiving pretty standard service levels.
Had roof plumbing done recently. Poor work, shonky pricing (idiot tried to act ;like it was my fault he had qiuoted incorrect price from his supplier - WTF??), bad attitude, sharp metal, rivets etc left ALL over the perimiter. Was pretty chuffed when 4 yr old had a piece in his foot!

Sigh.. anybody that
actually shows is probably the one to go for.
Best of luck.