Subsonic said..
maybe im getting a little pm33 about it all and reading too many bad bedtime stories. but whats everyones thoughts on freely providing info to anyone that asks for it because "required"? Have we reached a point where we need to ask first, what's your online security like? Or is that still conspiritard territory? Im not seeing any good reasons to go lax on being cagey when someone asks for said info.
Tax seasons always a winner for the scammers.
I used to work in IT security and one of the things that really bugs me is the 'can you confirm your full name and date of birth' spiel that lots of places use.
It is terrible security. They generally don't mean 'confirm', they want you to tell them what they are, which is fine if they are who they say who they are, but if its a clever scammer, say 'Raj from Westpac', then you have just given them enough info so that they can then pretend to be you.
I even objected to this from the ATO once and the best they could do was tell me to ring the ATO switchboard and ask if 'whatever his name was' worked there. This is also terrible security. A clever scammer could have figured out there was a "Mike Smith" at the ATO and just told me that was his name, as there was no way to make sure the person you spoke to was that person.
I had to give credit to one place recently though, as after I explained that I don't give out these details to unknown people on the phone, they gave me part of my birthdate and I gave another part. It provides some measure that the person calling you at least knows something about you.
For those that don't know, caller-line ID is almost no protection from the person calling you being somebody else. Voice over IP phone calls and their use have allowed people to s**** incorrect info, (edit: Haha, apparently sp00f is not an allowed word, although a commonly used word in IT...) so the person that is calling you with "ATO" coming up on your caller-line ID, may or may not actually be from the ATO.
I think Telcos are finally trying to stop this, but I think they are doing it begrudgingly.
Also, lots of these hacks seem to be relying on the scammer getting your phone number assigned to them so that they can then bypass two-factor authentication or the target can call "you" up on that number. The problem with this is that mobile number portability was implemented in 2000 and there are fines if a losing Telco does not port out your number with a certain timeframe. As a result, sometimes the person on the phone at the Telco doesn't ask for what they really should ask for, or the scammer has gotten what he needs in other ways, such as calling you and asking 'you to confirm your...'.
The phone number is then ported to the scammer, the scammer then calls your bank saying they lost your password and no longer have access to that email address, and with enough info, they can become 'you'.
There is a lot of work that needs to be done on this stuff, but the government needs to force the issue as a lot of places only do what they have to to meet requirements. But if the people in the government are also retards, then it can fail or worse become a huge project that never meets its objectives or gets finished.
What I would recommend to people is to use a different DoB for services that you use that have no real reason to know your DoB, and don't advertise it on things like Facebook.
As for asking places what their online security is like.. they won't know, and will no doubt tell you it is fine, because they think it is or their management does.
Australia has rules on where some sorts of information can be stored, but there will be an awful lot of information that can also be stored in places that may not be as secure, and that may well be enough to allow identity fraud to happen.
Keep in mind that ALL these places that have been hacked have clearly never expected it and would have insisted that they have 'industry standard' security.
I hope you read all that. Just post your DoB after this so that i can verify your machine had the virus.