VIC
701 posts
This is not a pimp, just a genuine bit of praise where it is due.
A BIG thanks to both Ral Inn and M8 for the fantastic customer service received recently. I won't go into detail but, when most companies (kite or otherwise) seem to sell you a product that turns out not to be right for you and then vanish when you need a bit of support, these guys have really put effort into helping me resolve a situation when they easily could have walked away.
Top class service, Ral & M8. Very impressive stuff!
Chris C
VIC
663 posts
Who says that Christmas miracles are not happening anymore?
Enjoy the rides junglist, and good on you guys.
Merry Christmas.
WA
2119 posts
Had some stitching come apart from my kite. Dan at Windsurfing Perth fixed it no worries and loaned me a demo kite of the same model in the interim.
A few fellas are saving a couple of dollars by buying kites overseas, sounds good until to honour the warranty you have to post it to the country of purchase etc.... Buy local, local support