Helping people start kiting is great - and good on them for asking. Better that, than injuring themselves, or others.

I'd suggest that just like they don't know how to rig a kite, or find an instructors, they also don't know the fastest way to find Newbie info on Seabreeze.
.. and there is so much info, which is all desperate to be "at the top".
I've put a heap of work in to cater for people starting Kitesurfing:
There is an entire forum dedicated to starting called "Newbies":
www.seabreeze.com.au/forums/Kitesurfing/Newbies-Tips-Tricks/In that forum, there are stickies, with lots of "Getting Started" tips:
www.seabreeze.com.au/forums/Kitesurfing/Newbies-Tips-Tricks/Welcome-FAQ-How-Tos/Plus .. lots of articles we've written to help newbies:
www.seabreeze.com.au/Articles/Kitesurfing/Summary.aspxPeople are only newbies for a short whiles...