I'm a bit sick of everyone making a big deal about the hellfish. As far as i know all customers got money back and the only people hurt were best itself.
You guys should be thankful for best, not only have they made a huge contribution to lowering the price of all kites, they are not like some ther brands that are willing to copy the sme old design and not try anything new. When trying to make progression for anything there will always be failures but these failures are necessary to have any progression at all. It is good to see i think that best are not just making cheap kites but also willing to create new designs.