ozone 2011 kite/bladder issue

> 10 years ago
Reply
Register to post, see what you've read, and subscribe to topics.
freedomtrail
freedomtrail
QLD
66 posts
QLD, 66 posts
12 Oct 2011 1:54pm
Its seems there an issue with the bladders in some ozone 2011 kites, see here for details.

ozonekites.com/products/water-kites

AKSonline
AKSonline
WA
925 posts
WA, 925 posts
12 Oct 2011 2:26pm
Hi freedomtrail,

Yes, there was a problem with one of the dies that press the valves onto the leading edge Bladder. Some of the first batch of kites in 2011 were effected. We have replaced many of the effected kites and repaired some of the early ones. We have had no problems with some, and some others had issues immediately.

As a precaution, Ozone has called a safety recall, despite it not really being a safety issue. If you have a 2011 kite and are unsure about whether your kite is effected, contact your local dealer with your serial number. Ozone has sent out replacement bladders for EVERY effected kite.

DM
hosh
hosh
WA
243 posts
WA, 243 posts
12 Oct 2011 6:02pm
Now that's how you run a company.

No questions asked. If only I felt the love when I bought my slingshot link.
Big eeeZeee
Big eeeZeee
NSW
1100 posts
NSW, 1100 posts
13 Oct 2011 6:34pm
They should have put that notice up earlier. I had two valves go out of 3 of my kites. Got it sorted immediately by the dealer, no troubles at all since and loving the kites
hamburglar
hamburglar
ACT
2174 posts
ACT, 2174 posts
13 Oct 2011 6:51pm
hosh said...

Now that's how you run a company.

No questions asked. If only I felt the love when I bought my slingshot link.


is your alias stabber???
NSW, 4382 posts
14 Oct 2011 11:24am
Big eeeZeee said...

They should have put that notice up earlier. I had two valves go out of 3 of my kites. Got it sorted immediately by the dealer, no troubles at all since and loving the kites


To be fair it took some time to identify, precisely, which kites were affected, and then the notice went out. In the interim, cases like yours were handled on an individual basis and as quickly as humanly possible. I know Darren, Mike, Jon, Myself, have all changed bladders for customers and will continue to provide any affected bladders free of charge.
I'm not aware of anyone in Oz thats had to sacrifice a session due to this issue, we the dealer network will soon have the spares to take care of any that crop up in the future.

Please Register, or first...
Topics Subscribe Reply