Thelonerider said...
For the record Kitehard it does not matter how hard you pump them up they will fold when they hit the water anyone thats an experienced rider will know kites loose their air pressure a little when they hit the water so the 09 Rebel will always fold when it hits the water.
Lets keep it real on this forum the puntres are over the shop pimps not telling the truth.Remember when North released the 07 Rhino they had everyone that had one of those kites pay for the repairs on that crappy one pump system.And they kept quiet and hoped it would go away.When will North learn about customer service.
Thelonerider
Tlr,
I go on my experiences, I have been selling North Kites since around November. In that time I have sold quite a number of Rebel kites - all 09's. I have seen two kites fold in that time, both were as a result of inadequate air pressure or poor trimming. Since that has been rectified I am yet to see the issue re-occur. Both customers are completely happy.
Yes kites lose pressure when wet through evaporation dropping internal air pressure, no one is arguing that! Saying that if the kite gets wet it will fold is not necessarily the case if you have enough pressure and the lines are trimmed right it will not happen.
I have lots of very happy North customers that won't part with their 09 Rebels. A few isolated incidences doesn't mean the entire model has massive faults, it could mean those few riders don't understand kite trimming and lets face it, most riders are clueless about correctly trimming kites!
I'll say it again,
take it to the place where you bought it and let the team there have a look at and fly the kite. If they know what they are doing and can replicate the problem, I'm sure they will contact the importer/distributor and take appropriate action and a resolution will be forthcoming.
To say that the entire line of kites is no good is ridiculous. If that were the case, the Rebels would not be selling as well as they are and there would be dozens of people chiding in making themselves heard demanding action.
If any of my customers is not happy with their Rebel, please bring it in and allow me to have a fly of it. I will gladly fix a problem if it exists and If I can't, I'll take it up the chain of command and will fight for positive outcome for my customers.
Good winds,