Hi all, I am just in the process of renewing my insurance policy with Club Marine. I am quite happy with them, but the cost is high and increasing substantially yearly. I heard about Youi, and obtained a quote - the person I was speaking to was
from an overseas country (not a great confidence builder) and also had no real knowledge of boating at all.
Has anyone out there had any experience with Youi, or does anyone know of someone who has made a claim and either had it processed satisfactorily or otherwise?

You should have asked to speak with his/her supervisor, that's what I usually do when I speak to someone who doesn't know what their doing, usually even if the supervisor isn't sure either, they at least know who to put you through to that does know.

With any new insurance policy, read the fine print

Hi,

I've used youi for a few years now (since GIO decided to stop insuring my boat). I'm very happy with them.

The premium was much cheaper than anywhere else, but at the renewal they wanted to increase it significantly. A quick phone call to them and they left it at the original amount.

My boat is only 6m and only cost $1300, so I don't have a huge demand for insurance, which is why GIO and Club Marine weren't interested I guess. I was only interested in 3rd party insurance to make sure I'm covered if I crash in to someone else's expensive yacht. But, you can't get racing cover on a 3rd party policy, so I got comprehensive and set low values for hull ($2k), rig ($1k) and motor ($1k).

This backfired on me, because my rig got brought down when the wash from a passing stinkboat made my mast clash with the boat in the neighboring pen. It snapped my mast in two and the cost for full replacement came in at $9k!

I found a great rigger who was able to come up with a cheaper alternative, and leave some of the work to me. The cost came down to $2700 and Youi covered the claim for that amount - regardless of the specified amounts.

Haven't had a claim through them, but found them really friendly to deal with, cheap, onshore & happy to own any problems they caused. The guy I spoke to initially definitely knew what a swing mooring was and why a monohull would be cheaper to insure than a multi. So there's certainly some knowledge knocking about. Not needing to get a survey was another huge plus for me.

I went through the same sort of process as Microbe - just got cheap third party cover for the first little while when I was getting the boat sorted. When the guy gave me the quote, I said something like "ok, sounds really good, I'll just have to check with the missus". The guy on the phone immediately said he'd grab his supervisor and see if he could get me a better deal (which wasn't actually what I was trying for). Came back a couple of minutes later with another $10 a month off the bill.

When it came time to up it to include the racing cover, they sent out the policy and while it was comprehensive, they didn't have the racing box ticked. Called them back, they apologised profusely, got me off the phone, and sent through a whole new policy (apparently, there was some issue with their systems not allowing them to modify properly)....at the same price that the third party was as an apology. Really impressive.

Iwould not hesitate with youi they are in my eyes fantastic a1111 .I recently lost my boat in the floods in the mersey and they recovered it assessed it determined it a write off and paid me out the amount i had it insured for no questions asked all very quick and they also cover you on a swing mooring with no survey needed GET ON EM

I hope YOUI is as good as you all say, as I was on-line for a quote and one phonecall later I have a policy for a yacht I don't yet own!! Anyway the policy is ready to activate as soon as the purchase goes ahead. A special deciding factor was that YOUI did not require a survey; and in this particular case I am comfortable purchasing without a current survey. I hope they know what they are doing - fingers crossed - mainly needed public liability for the marina anyway. I hope I know what I am doing for that matter.

My boat is insured with youi, I decided to use them because they don't require an out of water report at all to get comprehensive insurance. Club marine wouldn't even look at my boat and the guy there put me on to youi.