Thanks to an alert from a facebook sailing group, I discovered today that YOUI cancelled my boat insurance in April with an email which would have hit my junk box never to be seen by me.

So that's the end of me recommending YOUI as an insurer. Apparently they don't insure boats in my category anymore, but they couldn't tell me the reason why.

NOT HAPPY JAN

Mad scramble to get boat re insured now.
Best recommendations please.

Thanks,
I'm trying to get Pantaneaus in a hurry

McNaughtical said..
Thanks to an alert from a facebook sailing group, I discovered today that YOUI cancelled my boat insurance in April with an email which would have hit my junk box never to be seen by me.

So that's the end of me recommending YOUI as an insurer. Apparently they don't insure boats in my category anymore, but they couldn't tell me the reason why.

NOT HAPPY JAN

Mad scramble to get boat re insured now.
Best recommendations please.

naughty insurance company needs a spanking, more like Aoui and not Youi!

I am shopping around to for a new one, someone has mentioned QBE and Nautilus, but I might just stick with Club Marine (Allianz) despite the fact they had gotten worst lately in the customer service department.

Youi are hopeless, I was with them for nearly a year, when they sent me a renewal for the following year I noticed one of the conditions was that I was covered for inland waters only. When I rang to inquire what this meant I was told my boat was only covered for rivers and lakes and had been for nearly the past year even though this condition was not written on my previous policy. How many 33' keel boats ply the inland waters of Qld? My mooring is not far from the upstream limit of navigable water for the Burnett as it is. For the sake of convenience I had the condition removed (for $100 extra) and life went on. At the end of last year's coverage I also received an email saying that they weren't offering a renewal, there was a bit of a blurb about "it's not you it's me, the magic's gone and we're sure you'll find someone else". So I moved on.

The best thing about Youi is that it is always fun to get them to quote for car insurance and then send them a scan of my current policy with RACQ or pretty well anyone else and then listen to the spiel about how they can't price match a policy that's 50% lower than theirs for the same cover. Last time they didn't even offer a quote for my car either.

We are about to purchase our next boat. All of our previous boats have been insured with Club Marine but as our next boat is likely to be a custom build we may have to change insurers.
Things are definitely changing in the boating insurance world so we need to be on our toes.

I had YOUI for two years. Second year they tried to raise premium 50% but I nagged them down. Quote for third year was double the first so I sacked them. Now with Elders (QBE) who do all my farm business cover. Cheaper, and can explain all to our local personal agent. Only really need public liability anyway for the marina as I would easily self-insure the boat. My philosophy with a small boat is that the only worthwhile claim would be for a total loss - in which case it would probably be my executors making the claim !

McNaughtical said..
Thanks to an alert from a facebook sailing group, I discovered today that YOUI cancelled my boat insurance in April with an email which would have hit my junk box never to be seen by me.

So that's the end of me recommending YOUI as an insurer. Apparently they don't insure boats in my category anymore, but they couldn't tell me the reason why.

NOT HAPPY JAN

Mad scramble to get boat re insured now.
Best recommendations please.

I would never use them again either

I had the same problem with YOUI about 6 months ago. Gave NRMA a cal and they were extremely helpful and cheaper.

nswsailor said..

Bundeenabuoy said..

The over the phone service was good with NRMA but I have never made a claim.

I have everything with NRMA including my yacht. Just made a claim on the car after side swiping a Kangaroo, was all done on line, then I found extra damage and rang all sorted in 10 mins with approval to get repairs done. All good!!

I have everything with NRMA as well, so got a quote for my fisher as my insurance is due, worked out to be about 3 times the price of existing insurance.