Air Australia & SUPs

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rager
rager
QLD
437 posts
QLD, 437 posts
17 Feb 2012 12:03am
Flying to Bali in june from Brisbane with air Australia and was thinking of taking a sup. anyone know what their policy is?
Towny
Towny
NSW
903 posts
NSW, 903 posts
17 Feb 2012 7:33am
MMHH i'd think someone else, have they not gone into voluntary administration
worrier
worrier
WA
726 posts
WA, 726 posts
17 Feb 2012 5:19am
yep
Sounds like a heap of aussies stuck in Thailand
62mac
62mac
WA
24860 posts
WA, 24860 posts
17 Feb 2012 6:06am
My wife only returned from Hawaii on Sunday with these guy's.
They fly out of Brisbane for a Hawaii on Friday's at 6pm,imagine
waking up to this news today if you were booked on today's flight.

Good luck getting your refund rager,I wish you all the best mate.
PTSUP
PTSUP
QLD
218 posts
QLD, 218 posts
17 Feb 2012 8:25am
If you pay on credit card most banks give your money back.
Southern Cross travel insurance has a good cancelation refund policy too.
rager
rager
QLD
437 posts
QLD, 437 posts
17 Feb 2012 8:51am
Should have known.... Chasing up the insurance and re-booking flights. What ere the best airlines to travel with a sup?
62mac
62mac
WA
24860 posts
WA, 24860 posts
17 Feb 2012 6:55am
Never had an issue with Virgin with a 901 LB over many trips.
JBFletch
JBFletch
QLD
1287 posts
QLD, 1287 posts
17 Feb 2012 9:02am
don't know if this helps but, according to Triple J
Air Australia have gone into liquidation.

at least your decision is easy now...
Azz
Azz
VIC
44 posts
Azz Azz
VIC, 44 posts
17 Feb 2012 10:58am
Bris to Bali. You can fly Virgin, they give you an allowance baggage of 23kg, and if you are over that, you cannot buy more allowance, they charge you $15 per Kg over the 23kg. Not even online can you buy extra baggage with Virgin. Virgin max length is 3 meters long for a board.


Jetstar, you can easy buy more baggage allowance online, when you book, or after you book, so 20 or 30 or up to 40kg no problems, they take max of 2.77m in length (if on the Airbus A330).

Ive done research last week about flying to Bali or Hawaii from Melb, and the above info is what I found out. So, if your under 23Kg in baggage Virgin would be fine, but if your over 23Kg then it could be expensive with them.
poseidon
poseidon
QLD
35 posts
QLD, 35 posts
17 Feb 2012 10:10am
have two tickets return from hawaii (with Air australia) but don't need them anymore (for sept), will sell for best offer (cost me $2200 cash) (I know the tickets are worth $0)

Will one day learn that cheap is usually way more expensive




Shayne86
Shayne86
WA
189 posts
WA, 189 posts
17 Feb 2012 8:15am
why have i never heard of air australia??? feel like a hermit crab living under a rock lol
LAZZA1964
LAZZA1964
VIC
107 posts
VIC, 107 posts
17 Feb 2012 12:38pm
poseidon said...

have two tickets return from hawaii (with Air australia) but don't need them anymore (for sept), will sell for best offer (cost me $2200 cash)

Will one day learn that cheap is usually way more expensive







Your tickets are worth zero! The company has gone bust, people are stranded all over the world.
Dazza65
Dazza65
QLD
389 posts
QLD, 389 posts
17 Feb 2012 1:02pm
If you paid with your credit card just ring the bank who issued the card and request a chargeback. The banks have to pay out where a merchant fails to deliver goods or a service already paid for. The banks assess and take on this risk when signing on customers. Remember Ansett, that cost the big four around $160 million in chargebacks (refunds) to people who paid for flights with a credit card.

Moral here is whenever paying for something in the future or that you have to wait to receive ALWAYS pay with a credit card.
poseidon
poseidon
QLD
35 posts
QLD, 35 posts
17 Feb 2012 1:37pm
Dazza65 said...


Moral here is whenever paying for something in the future or that you have to wait to receive ALWAYS pay with a credit card.


aint that the truth, I used cash to avoid the 3% credit card surcharge and at the time was thinking i should hurry and get some travel insurance, now im thinking, fuuck should have got travel insurance

Scotty88
Scotty88
4214 posts
4214 posts
17 Feb 2012 12:29pm
I must be behind the times as I have never heard of Air Australia.

I haven't heard much about Compass Airlines for a while either.
Ali Cat
Ali Cat
QLD
1205 posts
QLD, 1205 posts
17 Feb 2012 2:37pm
Scotty88 said...

I must be behind the times as I have never heard of Air Australia.


They were operating as Strategic last year when they started doing low-cost passenger services to limited destinations and changed their name Air Australia a few months ago.

I think they were mainly an air freight services company with some local passenger services to mining towns, but not competing on major routes.

Maybe if they had stayed that way instead of diversifying into overseas/tourist passenger services they might have survived - who knows?
Scotty88
Scotty88
4214 posts
4214 posts
17 Feb 2012 2:17pm
Ali Cat said...

Scotty88 said...

I must be behind the times as I have never heard of Air Australia.


They were operating as Strategic last year when they started doing low-cost passenger services to limited destinations and changed their name Air Australia a few months ago.

I think they were mainly an air freight services company with some local passenger services to mining towns, but not competing on major routes.

Maybe if they had stayed that way instead of diversifying into overseas/tourist passenger services they might have survived - who knows?



Cheers Ali, Cut throat business commercial aviation. Strategic hey ? Not sure what strategies they were using.
jaydub1973
jaydub1973
QLD
156 posts
QLD, 156 posts
17 Feb 2012 5:28pm
Geez, I am off to Hawaii on Monday and have been bitching and moaning about Jetstar and having to stay 4 hours in Sydney from the Gold Coast prior to flying out. Guess I'll just shut up then.
rager
rager
QLD
437 posts
QLD, 437 posts
17 Feb 2012 6:10pm
Rebooked with Jetstar and getting the money back through the credit card. Had travel insurance but apparently they don't cover air australia flights. Think I'll hire a board and paddle when I get over there. Jenkie looks like he has some nice JL kwads and I've always wanted to see how the 8'7" goes Thanks for all the advice. This sort of thing is ridiculous. How can a company get a license without having any $$ in reserve?
kitesurfbali
kitesurfbali
WA
531 posts
WA, 531 posts
17 Feb 2012 5:48pm
Guys are you sure about Virgin? I have a client that want to bring back a board to Australia... She is ok with the weight but the board is 10'4... Do they really check with the meter? Any experience?

I know that with Air Asia is ok with 25 AUS$ per way.
Garuda and Singapore Airline no problem and board travel for free.
Or that is what they told me.
Bye Jankie
Azz
Azz
VIC
44 posts
Azz Azz
VIC, 44 posts
20 Feb 2012 11:11am
Virgin Max length is 3 meters from Bali to Australia

see www.virginaustralia.com/au/en/plan/baggage/oversized-fragile-items/?error=login_required
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