Bali kite and surf

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Desflurane
Desflurane
114 posts
114 posts
21 Apr 2014 11:55am
Disappointed :-(
After recommendations from this forum, we contacted Jankie and arranged a 2 hour lesson for 0830 today.
Jankie no show! Shop say they are not associated with the Sup school directly, and they were unable to get anyone on the phone, also Jankie has gone out at 0730.
Had paid a deposit, which should be easy enough to get back via PayPal.
My 13 yr old daughter is very upset and I'm really angry, especially as we had a 45 min taxi ride to get to Sanur.
Anyone have any experience with the ripcurl school in Sanur, or anyone else in the locale?
joyboy
joyboy
NSW
12 posts
NSW, 12 posts
21 Apr 2014 2:08pm
Desflurane said..

Disappointed :-(
After recommendations from this forum, we contacted Jankie and arranged a 2 hour lesson for 0830 today.
Jankie no show! Shop say they are not associated with the Sup school directly, and they were unable to get anyone on the phone, also Jankie has gone out at 0730.
Had paid a deposit, which should be easy enough to get back via PayPal.
My 13 yr old daughter is very upset and I'm really angry, especially as we had a 45 min taxi ride to get to Sanur.
Anyone have any experience with the ripcurl school in Sanur, or anyone else in the locale?


had booked lesson with janke & had to cancel surprisly refunded deposit
kitesurfbali
kitesurfbali
WA
531 posts
WA, 531 posts
21 Apr 2014 1:04pm
Please check your email..
I'm so sorry about what happen this morning.. No excuse, I ****ed up..

Of course I offer a full refund or I like to offer to you to come another day and lesson will be free of charge.

FYI and everyone.. Since Wave Hunter close down I have been overwhelm by requests and calls etc..

I?m a one man operation and with so many people now contacting me I did not remember that I have another booking this morning!!
Unfortunately I was already in the water with some other people. That is why we couldn't pick up the phone!

Again I?m really sorry but I?m just human and I do make mistake!!!

Bye Jankie
kitesurfbali
kitesurfbali
WA
531 posts
WA, 531 posts
21 Apr 2014 1:09pm
On another matter as it seem that there is a bit of confusion.

Kite & Surf Bali is the SHOP of my Wife now ex.
I do use it for meeting people in the morning as it is conveniently located and easy to find.
They also sell SUP boards for me.
But they are not involved in the SUP school and rental operation so YES they don't know what is going on.
If someone go there or call they will pass my phone number or call me.

Thanks for your time
Bye Jankie
Desflurane
Desflurane
114 posts
114 posts
21 Apr 2014 2:23pm
We're trying again tomorrow :-)
Will report back on our experience.
Everyone screws up, so let's have a great session tomorrow :-)
Watch this space.
ausiet
ausiet
WA
63 posts
WA, 63 posts
21 Apr 2014 8:56pm
I was in Bali a month ago. Had dealings with Jankie, found him to be very accommodating. He did seem to be very busy and juggling a few things at once but always up front with what he could/couldn't do.


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