Husky said...

Does anyone know if company's running demo days @ the beach have insurances against property damage?

I was out on my surfboard on Saturday and got taken out by an inexperience sup rider trying to paddle out in 3 ft waves. My board was left with a 3 inch fin chop right the thru and the right side of nose sitting a 45 deg angle.

The bloke that hit my paid for the repair but the company running the day wanted nothing to do with it. My board is only 2 mths old with no prior damage & the repair is very obvious so not to happy. Should the company replace my board or is it just my bad luck?

I've owned my sup for about 3 wks and knew I was to inexperience to take it out with the size of the waves and the amount of people around but company's are more then happy to send 1st timers out just to try and make a sale. Totally wrong!

Should I carry on till the company gets me a new board or just accept it and move on?

Cheers husky

Ps - all the best for the festive season.

Ask the company pay for your new board the company is covered by insurance for these kind of instances.
if they don't take the company to court
or better still serve papers on them and take them to court as the company is in the wrong you will win at no expense to you

I've been down this road and one all my cases you will not need a solicitor just do the paper work yourself. Just ask Air New Zealand, Pay Pal and Ebay I took them to the cleaners.
Yes Please Mr Wizard

Yes but the guy who coursed the damage paid for the repair,this is a form of settlement,end of story.

If you weren't happy to accept his offer then you should have said so at the time and taken it up with the company running the demo day.Having said that sh-t happens dings happen nobody is happy,I think you should move on.

Sorry just my 2 cents.

62mac said...
Yes but the guy who coursed the damage paid for the repair,this is a form of settlement,end of story.

If you weren't happy to accept his offer then you should have said so at the time and taken it up with the company running the demo day.Having said that sh-t happens dings happen nobody is happy,I think you should move on.

Sorry just my 2 cents.

That's more then 2 cents Mac - I reckon there's a full dollar in that rant.

Great lets all persue this and encourage the guy to sue!!!!! Then next time you want to try a board before you pay your cash and there is no more Demo boards or Demo days we will wonder why!!!!!
Boards get broken or damaged in the surf...thats life sorry but get over it...
When I park a new car in the shopping centre car park and some learner open his door and dings my new car what do you think the shopping centre is going to say if I ask them to get me a new car?
I have had boards dinged in the surf and never had the offer to get it fixed by the guy who damaged it, so I think you did pretty well there.
Just my thoughts

Scotty88 said...
^^^^^^Land Yachting room Mac ?

what's that street sup

your a bad man scotty and your going to get me in so much trouble

^ I like this guy

Have to agree with the old school guys. I've had more dings on new boards than you can poke a stick at, and probably caused a couple along the way. It's a p*ss off but part of the course in a crowded line up. Never had an offer to repair let alone replace my new damaged board. I don't think I'd be one for going down the path of suing each other, there is enough of that out there in the real world already. Also how do you really prove who was in the wrong?
Imagine all the legal indemnities, forms, deposits and crap just to have a demo on a board.
Maybe just fume in silence and move on.

Hi Guys,
This is Dave
On the day we were running the demo we had full council approval and insurance.
So firstly the surf was only 2 ft with the occasional 3 ft if that coming through.
Everyone out on the boards demoing were not first timers in fact all of them were profficent riders.
The person who's board cleaned up the surf board was actually trying a slightly larger board for more stability and got cleaned up paddling out..
Husky came out of the water straight up to us and told us what had happened, we didn't see it and I was taken completely buy surprise.
Now he asked about insurrance and having never had to make a claim I wasn't sure what was covered and if it was just persons or if his board would be covered.
I told him I'd find out for him.
He said he was heading away on boxing day and that he needed his board to take away with him.
I took his details down and called our board repaired and made sure he was able to get his board repaired in time. He said he'd used someone else I said well our repairer I've been using for 10 yrs and is very very good. Our repairer called me back and yes he would be able to get the board done in time.
I cleaned his board and wiped it dry, placed it in my car and he left.
The person who had damaged his board came out of the water about 30mins later and said he'd happily pay for the repair, that it was the nose of the board and it wouldn't be effected strength wise and he should be happy to have it repaired. I was happy to use our repairer and get it done and pay for it..
About 30 mins later the surfer rings up wanting it done at another repairer, who I didn't know. The person who damaged the board new the repairer and said he'd take the board and get it done for him and happy to pay for it..
So the board is repaired and I thought everything was sorted until one of my friends drew my attention to this on the forum..
The person has made no move to contact our business despite having our full contact details when leaving..

A shame that things inevitably go down this path. I understand that it hurts a little more when your $2500 Paddle surfboard gets dinged than your $600 shortboard. But come on it got sorted didn't it. Man Up

This sort of bull, brings shame to surfing. bring back the humanity.

nah no relation

Scotty not me this time I promise.

62mac said...
Scotty not me this time I promise.

Bloody Lacey then.

Please let me clarify a few things:

1. Am I p1ssed off my new board got damaged - yeah of course I am as everyone else would be!
2. Did I come on here naming people and looking to rubbish individuals or companies - absoluely not, hence no names.
3.As my original post stated I was after opinions on whether I should ask for a new board or just accept it & move on. I asked this question in an effort to find out where I stood. Yeah I vented and had a rant about where & how Demo days are held (Point 1 above) but it was somebody else that talked about sueing.


HGFish - What you did was above and beyond what you had to do & I thank you for that. You did apologise, you did come in and give me your details, you drop my board off & paid for the repair, and you also offered one of your boards for my holiday if needed. As I said above & beyond what you had to do and very decent of you. As I said to you in the water the important thing was no one got hurt. I picked up the board yesterday afternoon & although repaired (& damaged masked with a spray) it no longer has a bottom that is as smooth as it used to be (matting to cover fin chop goes 12 inches down from nose). Will this effect its performance (or leave it weaker)? Don't know as I haven't been back in the water yet. As for your experience I believe I was told that you have surfed for years but new to SUP's. If this is wrong I do apologies.

Sorse - As I said above I did not come on here to name companies. After re-reading my original post I should have stated more clearly that the company running the demo day were not keen on a 'replacement board', and whether it is wrong or right it is the impression that I got. Maybe this is supported by the fact that you thought it was all sorted after the repair as you put in your post. As my board is so new my No. 1 option (& what I asked for) was always for a replacement not repair. That is why I asked about your insurance cover. Since you didn't know if it was covered or not, and timing was terrible with everything closed for x-mas etc, I put a general post on here with a lead in question of "Does anyone know if company's running demo days @ the beach have insurances against property damage?" As you said in your post you were happy to repair and I do apologise for how the original post reads. The reality is that I am now left with a new board that's had (what I think is) a fairly major repairs done it. I will test out the board whilst on holidays and then give you a call to discuss the options in person. I was just trying to find out where I stood before talking to you. I agreed 100% with your last post of not letting things blow out of proportion. I'm not here to rubbish you or your business and only those friends who know you from your post will know that your company was running the demo day.

I do however believe that there are better places to run SUP demo days. I also believe that people should have to do a demo day on flat water 1st to prove competency before hitting the waves. Maybe you already do this, I'm not sure, and these thoughts are for all company's running demo days not just yours. I'm not against Sup's, as I said I recently brought one, but in the wrong hands and situation someone is going to hurt one day. (This is not referring to what happened here but just in general)

Husky

The thought of lawyering up never entered my mind. That was someone else who also took on ebay and someone else.

Husky