Naish 10'6" deck cracking-topic closed

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loco4olas
loco4olas
NSW
1525 posts
NSW, 1525 posts
27 Apr 2009 4:40pm
I assume Laurie that there has been no pressure applied by those that advertise on your site and are partly owned by the Australian distributor of Naish?

And that there'll be no objection to my posting the result of the issue with the faulty Naish board?

Unfortunate that the topic was closed-this type of issue of interest to all stake holders.

And just to clarify-the board was not purchased at Wind Surf n Snow-it was purchased from a S Coast retailer-I was told by he Australian distributor of Naish to take it to Wind Surf n Snow as they are the local retailer.

Wind Surf n Snow are merely an intermediary between the wholesaler/distributor and me, the consumer.

Matt
NSW, 1613 posts
27 Apr 2009 5:12pm
No pressure from our end Matt.

Lobes
Lobes
885 posts
885 posts
27 Apr 2009 3:23pm
I read Lauries explanation and more or less agree with his reasons. There is a good chance nobody would win from that threads natural conclusion.

Saying that though, obviously there is self-interest from him in wanting to maintain Seabreeze as an open forum for both industry and consumers to discuss issues. Cant really begrudge that too much either.

But Loco4olas I really think your argument is Righteous and I would be interested in seeing how this ends up. Especially as evidence from other owners of that model board seem to indicate this problem is a design and/or manufacturing defect.

Anyway, Good Luck with your quest for justice.
Multihull1
Multihull1
QLD
130 posts
QLD, 130 posts
27 Apr 2009 6:37pm
Sorry Laurie/admin but I have to agree with Lobes and Matt, this is a forum and one of the reasons I signed up and enjoy reading whats happening. I also buy from people on this forum. I worked for a company doing the same type of construction out of Thailand, I now the things that can go wrong, most of the time it's only 1 board or a small batch. Hopefully Naish will come to the party, but stopping the topic,I dont believe this is helping anyone, customer,dealer,manufactor, whoever.
Thanx for the Forum
Robert
Brooko
Brooko
1672 posts
1672 posts
27 Apr 2009 5:00pm
Just received a brand new deck grip free of charge from strapper ( naish) and my other one is not even that bad Good follow up and customer service right there I reckon from Naish
Glass off
Glass off
124 posts
124 posts
27 Apr 2009 5:20pm
Hi, I only just noticed this topic....

I have a 10'6" Naish & it has exactly the same type of crack/split issue on the edges of the deck - it has two T-shaped cracks about 5cms long fore/aft, bisected by smaller 1cm across - both sides - where the deck is stepping down to the rail... I only discovered it when I re-gripped the board.

This board developed a significant amount of indentation in the central deck standing area within the first month of use.

I would suggest to all owners of the Naish boards, not just the 10'6" (my mates 9'6" has the cracks too), if you have noticable indentations in the standing area - remove the grip & check for cracks.

I sanded & fiberglassed the cracks to reinforce and keep them water-tight, then re-gripped.

I suspect that my board will break in half eventually somewhere across the indentations.It looks like a "point load failure". I'm guessing there is a design fault in these boards construction - they aren't built strong enough in the standing area. A certain amount of indentation is to be expected but a failure of the lamination means that it's bad design/planning - a simple extra reinforcing patch in this area would have stopped this from happening & added only small amount of weight.
mybrosweeper
mybrosweeper
NSW
1016 posts
NSW, 1016 posts
27 Apr 2009 7:25pm
Should we not have the freedom of speech to openly discuss the pro's and con's of equipment that we folk out big$$$$$ for??????
Other Robbo
loco4olas
loco4olas
NSW
1525 posts
NSW, 1525 posts
27 Apr 2009 7:32pm
Glass off said...

Hi, I only just noticed this topic....

I have a 10'6" Naish & it has exactly the same type of crack/split issue on the edges of the deck - it has two T-shaped cracks about 5cms long fore/aft, bisected by smaller 1cm across - both sides - where the deck is stepping down to the rail... I only discovered it when I re-gripped the board.

This board developed a significant amount of indentation in the central deck standing area within the first month of use.

I would suggest to all owners of the Naish boards, not just the 10'6" (my mates 9'6" has the cracks too), if you have noticable indentations in the standing area - remove the grip & check for cracks.

I sanded & fiberglassed the cracks to reinforce and keep them water-tight, then re-gripped.

I suspect that my board will break in half eventually somewhere across the indentations.It looks like a "point load failure". I'm guessing there is a design fault in these boards construction - they aren't built strong enough in the standing area. A certain amount of indentation is to be expected but a failure of the lamination means that it's bad design/planning - a simple extra reinforcing patch in this area would have stopped this from happening & added only small amount of weight.


Laurie,

Exactly why the post needs to stay alive

To put a positive spin on it-Naish needs to know if there are issues with their design construction in order that that may be addressed not only in respect of current owners but also going forward.

I would have accepted a certain degree of wear with my board-but it had about 5-6 sessions-maybe 8 hours in total in 1-2 feet surf. And I'm not a total SUP/surf gumby-I've been surfing for a long time-I know about surfboards/sailboards/kiteboards- know how to treat them, I know how to identify user error (I worked in the surf industry for years and had to deal with product returns) etc. etc..

As I've stated before my board is NOT an isolated incident-it's a design/construction defect.

Matt
paul.j
paul.j
QLD
3381 posts
QLD, 3381 posts
27 Apr 2009 8:14pm
I have owned a 10'6 naish and still own it as it has been in the my SUP school eva since i got on to smaller boards, now this board has been hired out demoed and purely smashed since day one its now about 2 years old and yes the deck did sink on it to a point but after a while it never went any further and yes it has got some cracks on the rails that i never touched up and they never leaked water yet. All i'm saying is just because you see a crack on you board or a few dents doesn't mean that there is some thing wrong with it. If you get a chance have a look at dogmans 10'6 now that thing looked like it has had a hard life and last i seen it was still going. Every board i have eva seen has heel dents there is a lot of pressure put on the board when you go over a wave with your feet as they land back on the board.

Yes by all means get your board checked if you feel there is some thing wrong with it and see what the company says.

From MY experience with these kind of cracks is that there has usually been a hard impact on the spot most of the time me falling of and landing on my board.

Now i can't comment on this 10'6 in question and I'm sure the guys at windgenuity will look hard and ask all the questions before making a decision.

Loco4olas:
Is the board takin on water?

Hope it all works out for ya
Jacko

Brooko
Brooko
1672 posts
1672 posts
27 Apr 2009 6:46pm
My 9 6" naish has copped a flogging in solid waves and is still like brand newExcept for all the dings I have put in it
Piros
Piros
QLD
7303 posts
QLD, 7303 posts
27 Apr 2009 9:01pm
The Naish is an extremely light build especially if you put it up against the PSH , you can physically feel the deck move under your feet on a Naish and the PSH is rock solid BUT the Naish is heaps lighter.

It's a trade off strength = weight unless you use composites and up goes the price. When I rode Cassos board at Noosa my first comment to him was "has the deck always flexed like this" and it had. With this amount of movement something will eventually give but thats the price you pay if you like your boards light.
oliver
oliver
3952 posts
3952 posts
27 Apr 2009 7:09pm
Must have been a lemon, my 11'6" Naish has absolutely no problems, no sinking and no dents - in fact I'm amazed how sturdy the thing is. All the same, I hate getting ripped off and I would be very disappointed if it happened to me. I wouldn't even be happy with a repair. I hope they take it off you, analyze what could have gone wrong, whip a few thai butts in that cobra sweathouse, and replace it with a new board.

Easier buying Australian IMHO - If you have an issue, take it up with the shaper - no need for global entities to get involved and no need for messy rants on forums.
paul.j
paul.j
QLD
3381 posts
QLD, 3381 posts
27 Apr 2009 9:26pm
naish board sit around the $2k mark. When i ride all different boards i can feel the weight of the naish as been lighter but as far as being weaker because of the weight i'm not sure about that as i flog my boards and they all hold up as good as anything on the market.IMO

Cheers Jacko
mybrosweeper
mybrosweeper
NSW
1016 posts
NSW, 1016 posts
27 Apr 2009 10:28pm
Since Ive been visiting this site,I have seen cameras,deck grip,Meyerhoffers,sponsership offers and many other things get reviewed with some negative feedback,but now NAISH are getting some,its labeled as "TABOO".
Surely if this site does not provide transparency and freedom of speech and opinion,Iam out of here,
Other Robbo
loco4olas
loco4olas
NSW
1525 posts
NSW, 1525 posts
27 Apr 2009 11:20pm
paul.j said...


From MY experience with these kind of cracks is that there has usually been a hard impact on the spot most of the time me falling of and landing on my board.

Now i can't comment on this 10'6 in question and I'm sure the guys at windgenuity will look hard and ask all the questions before making a decision.

Loco4olas:
Is the board takin on water?

Hope it all works out for ya
Jacko



Kinda' sick of saying but, no impact whatsoever other than my and my wife's feet on the deck in 1-2 feet waves for about 8 hours-no falls on the spot, no knees falling etc etc.

Bearing in mind that there's about 10cm of high density foam right where it cracked.

Not about to test whether it's taking on water.

I like the board-it goes fine as a 10'6" 'longboard' SUP, yes it's light, got a great plan shape, great rocker, great carry handle, nice refined foil, good fin set up, deck grip sucked-started coming up after first surf (yes I applied it correctly, worked in the industry, applied hundreds of deck grips blah blah), deck strength sucked, cracked after minimal use etc. etc.

paul.j
paul.j
QLD
3381 posts
QLD, 3381 posts
28 Apr 2009 8:45am
As i said i can not comment on this board as i have not seen it and its not my place to do so!!!

I just gave my experience's with my board and boards i have sold and seen with this sort of cracking and in all these cases a impact was to blame YOURS MIGHT BE DIFFERENT.

I checked all my naish boards out after reading these posts just to see if it was something that was only on the step deck boards and it wasn't there were some cracks like that in my 11'6 as well(it is 2 years old).

Cheers Jacko


laurie
laurie
QLD
3902 posts
QLD, 3902 posts
28 Apr 2009 10:42am
Nobody has written to me complaining about your topic.

As admin of these forums, my goal is to keep an even and fair playing ground for all. I try to be proactive, rather than reactive. I've seen this topic happen in every other forums at least a dozen times .. this is the first for SUP.

Loco4olas, the topic has been locked to save your reputation, just as much as the others.

These topics always turns ugly for all involved ... I've witnessed numerous examples.

It already appears that this topic is turning ugly, with people taking sides, conspiracy theories, and sweeping generalisations - a sad milestone for such a fantastic forum.

The best avenue is to talk with real people who can make a difference and get you a result .. the shop, the retailer, the manufacturer.

Cheers .. Laurie
laurie
laurie
QLD
3902 posts
QLD, 3902 posts
28 Apr 2009 10:57am
ianr64 said...
Since Ive been visiting this site,I have seen cameras,deck grip,Meyerhoffers,sponsership offers and many other things get reviewed with some negative feedback,but now NAISH are getting some,its labeled as "TABOO".


There is a world of difference between a review, and a poster using the forum to campaign for support on an individual transaction with another business.

From the forum policy (built from much experience):

Complaints about a business

When this occurs, the poster is usually quite fired up and emotional. Often the customer is now out to cause as much damage as possible to the business with the mission that they are "fully justified" (their words) and "simply stating facts" (their words) about the business.

This may be the case .. or not. There are many sides to any story. The point is that the Seabreeze forums are not the appropriate place to resolve the issue. Go to the appropriate legal/government authority and do it there.

Choose not to, and end up in hot water. As soon as you flame a business, you'll usually get supporters of the business come out in defence and question your behaviour and motives. People interested in the discussion will seek more information from you. It soon descends into an argument containing many and varied versions of the truth and everybody goes home unhappy.

It has never ended well for anybody.

The business is damaged, the poster now has a stigma in the forum community (and now can't deal with many shops because the shops know what will happen if they cross this customer - their business will get dragged through the mud.)

And of course, there's also the situation when the poster does not really have a complaint, but is simply a competitor or naive associate of a business who thinks the way to get more business is to degrade the competition.

A special note: This applies (and has been applied) to any business, not just businesses that sponsor the site.
poor relative
poor relative
WA
9106 posts
WA, 9106 posts
28 Apr 2009 9:39am
This kinda thing, whilst interesting and emotional always ends bad.
linter
linter
223 posts
223 posts
28 Apr 2009 9:58am
poor relative said...

This kinda thing, whilst interesting and emotional always ends bad.



i know it seems like that's the case but, in my experience, it's never been so. the topic either peters out or there's a winner and a loser, just as there should be. one of the great things about the 'net is it levels the playing field. and for an admin to come in and shut things down to save a guy's rep who hasn't asked for it to be saved -- i dunno, but that doesn't seem right to me. i say, let the thing play out and the chips fall where they may. that's how reputations are made and broken and how the wheat is separated from the chaff. admin is not god. and he should not act like he is ... eventho it is his forum and it's his right to do so.
okay, i'll stop now and go back to my goslings. yum yum good!
loco4olas
loco4olas
NSW
1525 posts
NSW, 1525 posts
28 Apr 2009 12:23pm
Just to clarify-at no stage have I set out to disparage Naish or their products-I've been using Naish products, initially sails when Naish started producing them (after Robby left the Gaastra fold and went out with his own products), I've used and still do use Naish kites for kitesurfing-my all time favourite kite, which I'm riding in my avatar, is a Naish Boxer SLE (I currently own 5 Naish kites) and now a SUP product.

The reason for my initial post, as is evident if re-read, is that I was looking to see if the failure my board had been experienced by others-and it has.

So, to re-iterate, I do not have the intention of 'brand bashing' Naish-I have and still use Naish products since Robby started at manufacturing-and my 'trust' in the quality of the product was such that, when I purchased my first new SUP board, it was a Naish. There are plenty of other products to choose from-I could have bought an Australian made custom board through a number of industry friends/contacts and paid less than I did for the Naish board. I still chose the Naish product.

Product defects are NOT uncommon-all manufacturers suffer product defects-it's a normal costed factor in production (some failures are worse than others-Ford Pinto as a famous example)-there are always a degree of failures-it's how a manufacturer deals with such failures which sets them apart.

Again, I'll let you know how it turns out.
Glass off
Glass off
124 posts
124 posts
28 Apr 2009 10:35am
I like to think the Aussies & NZ.ers are straight shooters on the whole & companies that sell relatively untested product (we got first delivery of these boards)would do well to take note of what comes out of this market.

I had the same issues with my board - I fixed it & kept riding....

The manufacturer would be wise to begin reinforcing the area on subsequent boards if they want to maintain a good reputation for investing in their equipment.... Now that I am trying to sell my board - these cracks are not helping to get me any reasonable offers... I wont be buying from this company again unless they step up with some construction integrity.
Lfish
Lfish
402 posts
402 posts
28 Apr 2009 10:39am
Well,........I dunno, we have retailers & manufacturers pushing their products on the forum here (getting free advertising) something, personally, I have no problem with but when a bloke has a problem & after going thru a process of trying to do something bout it & (it seems) he's told basically "it's your fault, go away" I think he has every right to alert the rest of us.......just as those retailers & manufactures continually come here to tells us about their products & their posts don't get locked!!
Fair for both sides I think
laurie
laurie
QLD
3902 posts
QLD, 3902 posts
28 Apr 2009 12:54pm
Lfish said...
I have no problem with but when a bloke has a problem & after going thru a process of trying to do something bout it & (it seems) he's told basically "it's your fault, go away" I think he has every right to alert the rest of us.......


That's a huge presumption of guilt by one party, and this is why we decided that product disputes between an individual and a business are not "blogged" in the forums. It's ugly, divides members, & wrecks the vibe!

Disputes between an individual & a business are right up there with Religion & Politics.

These things are complex, there are real people, real emotions (especially when you can't get on the water) and every variation of guilt/fault is possible in our own heads.

No need for kangaroo courts in forums...

The key is understanding the difference between

a) discussing a possible fault (ok), and

b) discussing a personal issue/interaction with a business (not ok)
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