SUPs on Planes

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theDoctor
theDoctor
NSW
5786 posts
NSW, 5786 posts
4 Nov 2009 11:29am


I always fly garuda to indonesia, except for the food and the one time I swear the pilots got lost, they're great, you can take as many boards as you want and can haggle over excess baggage fees in true indo style...

... anyways, am heading over the again in a week, this time I got given a ticket and its with JetStar... I just called to confirm and make sure I can take my SUP, cause this time thats all i'm taking, and the call centre chick I spoke to said there is a 1.9 metre length limit on surfboards..! WTF, thats like 6'3"!

surely that can't be right... the longest board you can take to indo via jet star is a 6'3"..?

does this airline only cater to package deal bogans who surf kuta beach for the one hour a day they're not drinking, running around screaming 'oi,oi,oi' or getting special massages..?

I'm over trying to deal with the call centre monkies, anyone here got any experience taking SUPs or Mals with these guys...?

Tux
Tux
VIC
3829 posts
Tux Tux
VIC, 3829 posts
4 Nov 2009 11:43am
She was right...its a 6'3 on ****star...about a 9'0 on Qantas and I think a 9'10 on Virgin....basically your ****ed....don't even bother turning up with a 6'3 in a cover as you will be over length and will have to leave it behind
Homeally
Homeally
VIC
409 posts
VIC, 409 posts
4 Nov 2009 11:45am
No idea man... but good to know Garuda take SUPs!!
goatman
goatman
NSW
2151 posts
NSW, 2151 posts
4 Nov 2009 11:47am
I hate Jetstar, I only ever fly Virgin for domestic, no drama with a 9 0 SUP. Boycott em I say! Good luck with it Doc
NewcastleSUP
NewcastleSUP
NSW
250 posts
NSW, 250 posts
4 Nov 2009 11:51am
Jetstar cram all luggage into cargo containers hence the size limit. Everyone else free loads the cargo into the planes belly.
theDoctor
theDoctor
NSW
5786 posts
NSW, 5786 posts
4 Nov 2009 11:57am


Dang it..! the SUP i'm taking is 9' x 29", was super looking forward to it too, all accom paid for in places that have hot water and flushing toilets..!

look out for me on the boarder security show, i'll be the dude taking it to the check in chick and having the stand off with security whilst swinging the blade of the kialoa.
loco4olas
loco4olas
NSW
1525 posts
NSW, 1525 posts
4 Nov 2009 12:52pm
No entirely correct:

Maximum 2.77 metres (9.1 feet) for A330 aircraft-so you're good!

www.jetstar.com/au/en/help/articles/airports-and-terminals

I think you'll find you're on an A330 to DPS from SYD.

Suckstar-shoulda' stuck with Garuda-it's worth the extra $ for less stress etc.
Scotty Mac
Scotty Mac
SA
2060 posts
SA, 2060 posts
4 Nov 2009 1:27pm
Yer I will never buy a ticket with jetstar as long as my ass points to the ground.
theDoctor
theDoctor
NSW
5786 posts
NSW, 5786 posts
4 Nov 2009 2:30pm
loco4olas said...

No entirely correct:

Maximum 2.77 metres (9.1 feet) for A330 aircraft-so you're good!

www.jetstar.com/au/en/help/articles/airports-and-terminals

I think you'll find you're on an A330 to DPS from SYD.

Suckstar-shoulda' stuck with Garuda-it's worth the extra $ for less stress etc.


^^ its was a free ticket with accom's bar one and a bit weeks paid for, who am i to look a gift horse in the mouth...?

finally got through to an english speaking person at the jetstar call centre, max length is 2.77 mtrs, so yes looks like all is good...

then measured board, its 2.79 mtrs, so going to take a hacksaw blade and some 5min epoxy just in case they make an issue of the .02mtr

SF66
SF66
WA
92 posts
WA, 92 posts
4 Nov 2009 11:55am
Singapore Airlines


Took a 11'2" and 9'0" SUP and a 6'3" Surfboard to Maldives no worries didn't blink an eye lid.
As long as it doesnt go over your checked luggage weight.
Great airline to deal with and no dings on the boards at the other end.
Just upgrade your checked luggage weight if you need to.
hilly
hilly
WA
8133 posts
WA, 8133 posts
4 Nov 2009 12:15pm
SF66 said...

Singapore Airlines


Took a 11'2" and 9'0" SUP and a 6'3" Surfboard to Maldives no worries didn't blink an eye lid.
As long as it doesnt go over your checked luggage weight.
Great airline to deal with and no dings on the boards at the other end.
Just upgrade your checked luggage weight if you need to.


Qantas and Hawaiian were great 10' 4" board bag stuffed full no dramas.
bjhjames
bjhjames
QLD
179 posts
QLD, 179 posts
4 Nov 2009 2:38pm
Took a 9’4” SUP, paddle and a couple of shorties, one bag, on Malaysian to the Maldives a few weeks ago, no excess, no damage
goatman
goatman
NSW
2151 posts
NSW, 2151 posts
4 Nov 2009 3:47pm
bjhjames said...

Took a 9’4” SUP, paddle and a couple of shorties, one bag, on Malaysian to the Maldives a few weeks ago, no excess, no damage


Did they charge you excess? We are thinking about a trip there next year.
Dee Jay
Dee Jay
WA
70 posts
WA, 70 posts
4 Nov 2009 12:53pm
Anyone been on AirAsia with a SUP? They are the cheapest for getting to Mentawi's I've found from Perth.
cranky
cranky
440 posts
440 posts
4 Nov 2009 1:02pm
I'm flying jetstar to Hawaii in April, had no probs last year with surfboard, was considering bringing back a SUP if I saw anything that turned me on, just have to keep it to below 9 foot with the size restrictions
bjhjames
bjhjames
QLD
179 posts
QLD, 179 posts
4 Nov 2009 5:50pm
goatman said...

bjhjames said...

Took a 9’4” SUP, paddle and a couple of shorties, one bag, on Malaysian to the Maldives a few weeks ago, no excess, no damage


Did they charge you excess? We are thinking about a trip there next year.


No had a 30 kilo limit organized by the tour guy Louie from liquid destinations. He runs a good boat and is very good on a SUP
Janita K
Janita K
QLD
23 posts
QLD, 23 posts
4 Nov 2009 7:38pm
SF66 said...

Singapore Airlines


Took a 11'2" and 9'0" SUP and a 6'3" Surfboard to Maldives no worries didn't blink an eye lid.
As long as it doesnt go over your checked luggage weight.
Great airline to deal with and no dings on the boards at the other end.
Just upgrade your checked luggage weight if you need to.


We took 2 x 12' SUPs to the Maldives last August and Singapore Airlines could not have cared less at checkin....
HOWEVER
we hung around at Changi to watch our plane being unloaded for the trip to Male and I swear you could read the body language of the luggage handlers loud and clear. When they saw our monsters coming down the conveyor belt, its like they were saying...."What the $#%@&*!!!"
I got my camera ready and actually took photos of them throwing our boards around without caring 1 iota. As soon as they saw us up in the terminal with camera in hand, eyeballing them, body language changed immediately.
Nevertheless, one board dinged on the trip over and both boards seriously dinged on the way back...so I would recommend whatever you do....
pad and protect the rails, nose and tail really really really well.
Otherwise, Singapore Airlines were fabulous.
MIKO
MIKO
QLD
408 posts
QLD, 408 posts
4 Nov 2009 8:17pm
Scotty Mac said...

Yer I will never buy a ticket with jetstar as long as my ass points to the ground.



yeh im with ya probably for different reasons

Garuda + anyones a330 = a flinching A...ole while flying
mybrosweeper
mybrosweeper
NSW
1016 posts
NSW, 1016 posts
4 Nov 2009 9:28pm
Just wack it in a cover and address it to Shapel Coby,it will make it over there!!!
robbooooooo00000ooooooooobo
laceys lane
laceys lane
QLD
19804 posts
QLD, 19804 posts
4 Nov 2009 8:38pm
Scotty Mac said...

Yer I will never buy a ticket with jetstar as long as my ass points to the ground.



i was coming back form the snow with gear, booked qantas- no problem. had a change over in sydney and had to recheck my luggage to jetstar and got hit up for extra, even though i had booked with qantas. i was furious, told the guy it's the first and last time- i've keep my word. heard so many bad stories with them- hears one i saw. people at ticket machine, it was faulty, by the time someone sorted it for them and they presented their tickets at the counter, the guy said they were too late and no refunds
bjhjames
bjhjames
QLD
179 posts
QLD, 179 posts
4 Nov 2009 9:25pm
MIKO said...

Scotty Mac said...

Yer I will never buy a ticket with jetstar as long as my ass points to the ground.



yeh im with ya probably for different reasons

Garuda + anyones a330 = a flinching A...ole while flying


I am in the furniture business and one of my suppliers ships his boardroom table tops with thick molded foam sections shapped to the table edge to protect them in transit. They are perfect for board rails. You could hit them with a hammer and it would be fine, yet they are light weight.Travelled allot this year, Metawais, maldives and around oz and not one mark. If you call any of the large joinery companies in your city they should have some lying around.
GalahOnTheBay
GalahOnTheBay
NSW
4188 posts
NSW, 4188 posts
4 Nov 2009 11:03pm
hand luggage perhaps?
Greenroom
Greenroom
WA
7608 posts
WA, 7608 posts
5 Nov 2009 7:09am
Roof racks? Or wind down the window and stick all but 6'3 out there?
mikeman
mikeman
QLD
692 posts
QLD, 692 posts
5 Nov 2009 9:32am
goatman said...

I hate Jetstar, I only ever fly Virgin for domestic, no drama with a 9 0 SUP. Boycott em I say! Good luck with it Doc

I totally aggree with this. I only fly Virgin domestic, wherever possible. Only on very few exceptions do I ever get ripped off for excess baggage/surfboards.

When I went to South Africa recently I flew Virgin from the Gold Coast to Sydney - no problems. But on my international flight from Sydney to Joburg with Qantas was a big difference - $650 excess baggage due to surfboards. This is the second time this has happened to me now on that trip, again with no problems on the domestic Virgin flight. Same baggage, smaller plane!

Virgin are now flying internationally to RSA, USA and many other new destinations. With the great treatment I have had from them in the past they can count on my business!
littlewalb
littlewalb
NSW
40 posts
NSW, 40 posts
6 Nov 2009 10:45am
hilly said...

SF66 said...

Singapore Airlines


Took a 11'2" and 9'0" SUP and a 6'3" Surfboard to Maldives no worries didn't blink an eye lid.
As long as it doesnt go over your checked luggage weight.
Great airline to deal with and no dings on the boards at the other end.
Just upgrade your checked luggage weight if you need to.


Qantas and Hawaiian were great 10' 4" board bag stuffed full no dramas.



Hilly, did you fly from a domestic airport?- im flying sydney domestic via brisbane to Honiara and hopefully taking a 10'4" bag and an 8" + paddle and rod on a city flyer interconnections tobrisb/solomans-
im worried about running into "a its your problem" clerk at 6 in the morning and having no one else around to take boards if there not accepted

hilly
hilly
WA
8133 posts
WA, 8133 posts
6 Nov 2009 8:12am
littlewalb said...


Hilly, did you fly from a domestic airport?- im flying sydney domestic via brisbane to Honiara and hopefully taking a 10'4" bag and an 8" + paddle and rod on a city flyer interconnections tobrisb/solomans-
im worried about running into "a its your problem" clerk at 6 in the morning and having no one else around to take boards if there not accepted


Qantas domestic Sydney to Perth only bag plus carry on, stuffed everything in with board.

I used the cardboard nose/rail savers from new sup packaging. I am sure the local shop will give you it. The cardboard and bubble wrap then inside the board cover good protection.
littlewalb
littlewalb
NSW
40 posts
NSW, 40 posts
6 Nov 2009 6:35pm
Thanks Hilly,
i just rang qantas cargo and they reckon getting to brisbane would be ok but cause soloman air only takes A320 planes it wouldnt fit in there hold,
Looks like the spanking jimmy lewis stays home this time!

Has anyone ever got longer than 7 foot on an airbus?
KevinDudson
KevinDudson
QLD
57 posts
QLD, 57 posts
6 Nov 2009 9:08pm
fly Hawaian Air they take 11 ft and are such cool folk Aloha
KevinDudson
KevinDudson
QLD
57 posts
QLD, 57 posts
6 Nov 2009 9:11pm
ps go Virgin domestic no problem no excess boycott Jetstar Qantas protest let em know
hilly
hilly
WA
8133 posts
WA, 8133 posts
6 Nov 2009 7:14pm
KevinDudson said...

fly Hawaian Air they take 11 ft and are such cool folk Aloha


Second that they did not even weight 2 bags which had 3 sups in
SF66
SF66
WA
92 posts
WA, 92 posts
7 Nov 2009 9:00am
Janita K said...

SF66 said...

Singapore Airlines


Took a 11'2" and 9'0" SUP and a 6'3" Surfboard to Maldives no worries didn't blink an eye lid.
As long as it doesnt go over your checked luggage weight.
Great airline to deal with and no dings on the boards at the other end.
Just upgrade your checked luggage weight if you need to.


We took 2 x 12' SUPs to the Maldives last August and Singapore Airlines could not have cared less at checkin....
HOWEVER
we hung around at Changi to watch our plane being unloaded for the trip to Male and I swear you could read the body language of the luggage handlers loud and clear. When they saw our monsters coming down the conveyor belt, its like they were saying...."What the $#%@&*!!!"
I got my camera ready and actually took photos of them throwing our boards around without caring 1 iota. As soon as they saw us up in the terminal with camera in hand, eyeballing them, body language changed immediately.
Nevertheless, one board dinged on the trip over and both boards seriously dinged on the way back...so I would recommend whatever you do....
pad and protect the rails, nose and tail really really really well.
Otherwise, Singapore Airlines were fabulous.


Crikey
Good tip for anyone taking SUPs on planes hang around a window if you can see the baggage handlers in action ready with the camera.
I had the 9'0" reasonably padded and the surfboard well padded. The 11'2" Tuffskin was nude in the cover with 3 paddles strapped to it on the way back.
Must have been lucky no damage at all.
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