This was the first and last time i will ever buy a sup board from a surf shop that has to be sent by post interstate
I picked up my oversize parcel and raced home keen to take it for a spin
I was pretty excited to get home open my package and unravel my sup board throw it in the car and head down to the local for a quick paddle
Unfortunately after i opened it i knew it wasn't going to happen
First of all i was asking myself wheres the fins. Oh yeah...... There is none.......Whats this on the nose.....Broken....Great
Now instead of driving to the surf it was a drive to the local ding repairs.
Trying to sort out a centre fin for the fin box was also a mission in itself because i didn't have the original screws and fin so any new fin in the shop wouldn't sit firmly
Even the bloke in the shop who has had over 30 years in the surf industry was struggling to get a centre fin to sit properly
Not feeling too excited at the moment
So i guess i'm a bit jaded by the whole experience.
Wasn't all bad though
Just grabbed my 5'10 shortboard and went surfing

I know the feeling happened to me the other week ,brought a demo board un packed it big ding on the tail . Don't have much chioce living inthe third world wouldn't change where I live though.

Well we dont know for sure it was the freight companies fault Billboard. The sort of shop that wouldn't bother to send you the fins sounds like the sort of shop that also wouldn't notice and/or care they sent you a damaged board.

Just to give another point of view, I have had shipments from the following companies to OG with absolutely no problems:

Sam Windsurf and Snow NSW - Vic Country
Naish NSW - Vic Country
Dale Chapman QLD - Vic Country
Balmoral Boards NSW - Vic Country

The packing has always been overdone and they have always checked the boards first before delivery and wanted to know they turned up in perfect condition.

So its not a horror story

Phill

To OG Sup
I think its a good thing that you mention these shops that did a good job and looked after you
Sounds like they deserve a plug so they can get repeat business and stay in the industry
I think it would be a good point of reference to those people that are unsure about having boards freighted as well
For me personally i'm over it
In fuure i'll get a local shop to order a board in if its not in stock

buy from a local aussie shaper

well they are local

boards no where near as fragile (or expensive) plus you get more for your money.

back up service more likely second to none

gives a real aussie a go

and gives you a warm fuzzy feeling knowing you are actually contributing to the future of grass roots australian surf industry