After Sales Service Story

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62mac
62mac
WA
24860 posts
WA, 24860 posts
5 Jan 2013 3:41pm
A funny thing happened today which I'll share with you mob

As some may know I was a loyal Dukes Longboard customer for years,knew both owner father and son for 10 years,purchased too many boards to recall.

Anyway I would roll up with young mac for many a year,he would go to the shortboard store next door to Dukes with only a driveway separating the two with a block of flats out the back which the owner of Dukes lived,if street parking was an issue I would/could park in the driveway with permission.

Today I parked on the street blocking the driveway,Dukes closed two years ago,I noted the ex owners sons car parked in the drive,no worries he will know where to find me as he knows my car well.I go into the shortboard store 10 mins later one of the guy's said anyone in here parked in the drive,yep that's me I replied.He said the guy who lives there waxed every window and panel of a car last week for parking there last week.

Oh ok I'll move,the son of ex owner was out the front on his pushie looking uptight,I said hey B-- how ya doing,he said what the **** are you parking there for and let rip with the biggest rant I've ever heard and I've heard a few.I said hey B-- its me M----,he I don't give ****,**** off,I said hey chill B-- I'm moving it now relax and he rips off another rant,I said what happened to the cool chilled B-- he said your not a customer anymore so **** off,by this time a crew had gathered,I said get off the drugs and **** your after sales service.

What a ****wit.
towball
towball
4634 posts
4634 posts
5 Jan 2013 3:47pm
Unbelievable
dotcomdotau
dotcomdotau
WA
505 posts
WA, 505 posts
5 Jan 2013 3:55pm
Gee_sus Mac. So much for loyalty eh! ..... and friendship, that's a sad story mate.
62mac
62mac
WA
24860 posts
WA, 24860 posts
5 Jan 2013 3:57pm
Anyway picked up a new custom from Stu for young mac,I have not been in there for two years and still received a super trade great service from the guy's. Dropped into Board Culture.Mark had ordered me a 10 foot board bag for the cruiser and a leggie,good coffee good service by both stores,so not all was lost.

I checked out the Burleigh Single fin comp ( shortboard ) event chatted to Scotty's mate DWer and watched his heat,he locked in this unreal barrel before getting bitch slapped at the end,watched young mac's mate win his heat with a three barrel wave and the next wave he lands a air reverse all these boards must be pre 84.Awesome.
62mac
62mac
WA
24860 posts
WA, 24860 posts
5 Jan 2013 3:59pm
dotcomdotau said...
Gee_sus Mac. So much for loyalty eh! ..... and friendship, that's a sad story mate.


True mate next time I see him it will interesting,he is the type to apologize and say I was having an off day,well he is done for me.
Scotty88
Scotty88
4214 posts
4214 posts
5 Jan 2013 5:34pm
Is that bloke on crystal meth Mac ? Don't waste anytime on that bloke. His time will come carrying on like that.
Good to see DW charging - he's a classic.
Did you have beers with DW and Towny ?
62mac
62mac
WA
24860 posts
WA, 24860 posts
5 Jan 2013 5:48pm
Nah mate he was focused for his heat and I didn't see either after that,you would of had fun in the line up at the BBQ today
Simondo
Simondo
VIC
8025 posts
VIC, 8025 posts
5 Jan 2013 8:57pm
That's average!
thePup
thePup
13831 posts
13831 posts
5 Jan 2013 6:51pm
no need for that rubbish at all poor form [}:)]
asea
asea
QLD
5544 posts
QLD, 5544 posts
5 Jan 2013 9:00pm
no friends in business
thePup
thePup
13831 posts
13831 posts
5 Jan 2013 7:16pm
fark I just spat beer then geez go hard vice
jasdeking
jasdeking
QLD
1820 posts
QLD, 1820 posts
6 Jan 2013 10:02am
hate that **** no need for it .. maybe why they shut?
Ted the Kiwi
Ted the Kiwi
NSW
14256 posts
NSW, 14256 posts
6 Jan 2013 12:14pm
Jeepers Mac - that bloke sounds like a right royal pork chop. Sounds like he needs a bit of a wake up call..........I am not into violence but sometimes a good punch can do wonders Seriously though not sure how you deal with that one.....I am non-confrontational so would probably just walk away and leave it and be annoyed at myself for not saying this or that at the time....Maybe you should tell his old man and then maybe there is some sort of hope for him further down the line if the old boy an still get through to him. Keep us updated.

62mac
62mac
WA
24860 posts
WA, 24860 posts
6 Jan 2013 9:52am
Nah his old man would make an excuse for him,well he always did in the past.
His old man owns Dukes Villas in Bali lives on site.
Scotty88
Scotty88
4214 posts
4214 posts
6 Jan 2013 10:38am
Mac, even before I read your last post I could sum up this bloke.
His old man is probably been local forever and is a local identity and well respected. The young bloke probably tends to live in old man's shadow and has been spoilt from day one. Young bloke probably rips in the surf, has a huge ego together with a high level of arrogance he struggles to respect people. In a sense you were making excuses for him allready saying his reason for rant was cause of his heat coming up.
At my age, I'm too old for that confrontational sh1t but good to know it's still there if required.
His day will come carrying on like that.
laceys lane
laceys lane
QLD
19804 posts
QLD, 19804 posts
6 Jan 2013 1:05pm
i reckon you must have treated him like the whipping boy when you were a treasured customer of dukes and he's hated your guts from day one.






















or he's on drugs. i like to think he was your whipping boy


ps just kidding mate

chrispychru
chrispychru
QLD
7932 posts
QLD, 7932 posts
6 Jan 2013 4:10pm
^^^your a funny man lacey
very poor form. spoilt prat
thePup
thePup
13831 posts
13831 posts
6 Jan 2013 3:37pm
farking hell Lacey geez
Horto11
Horto11
202 posts
202 posts
6 Jan 2013 5:40pm
Wow bit full on - I really hate aggro like that, best to walk away...
Horto11
Horto11
202 posts
202 posts
6 Jan 2013 5:49pm
After moving the car of course.... Hahaha
billboard
billboard
QLD
2819 posts
QLD, 2819 posts
6 Jan 2013 8:10pm
What is it with owners of prestige cars ?? They seem to think the can just park wherever the hell they please
Tassiedevel
Tassiedevel
TAS
2249 posts
TAS, 2249 posts
7 Jan 2013 9:30am
Funny thing Mac we have the same situation at work . We had a cranky old bloke next door about 90 , can't walk , has his daily outing to the take away bottle shop for his flask of wine on his mobility scooter , can't drive . But if anyone parks in or close to his driveway he goes off .

As you can imagine we get a few clients panicking so not thinking where they park and they regularly coped an earful of abuse and a walking stick waved in their direction pretty funny to watch .

Anyway a few months ago he was carted away to the old peoples home we breathed a sigh of reileif , the old blokes daughter from Sydney moves in , she is 10 times worse then he was

Tux
Tux
VIC
3829 posts
Tux Tux
VIC, 3829 posts
7 Jan 2013 4:09pm
he's probably stil scarred after he walked in on you trying on boardshorts.....
62mac
62mac
WA
24860 posts
WA, 24860 posts
7 Jan 2013 1:12pm
Tux said...
he's probably stil scarred after he walked in on you trying on boardshorts.....


nah never purchased any from them just a thousand boards,covers,leggies,DVD's.

I think he has got the sh-ts,his old man is living the dream and he is left to scratch for himself
Ted the Kiwi
Ted the Kiwi
NSW
14256 posts
NSW, 14256 posts
7 Jan 2013 6:50pm
62mac said...
just a thousand boards


Some would think that was an over-statement - but us here in the greenroom know thats its probably not too over inflated at all based on recent form
laceys lane
laceys lane
QLD
19804 posts
QLD, 19804 posts
7 Jan 2013 6:03pm
Ted the Kiwi said...
62mac said...
just a thousand boards


Some would think that was an over-statement - but us here in the greenroom know thats its probably not too over inflated at all based on recent form



yeah right on ted. you got to wonder about guys like that
62mac
62mac
WA
24860 posts
WA, 24860 posts
7 Jan 2013 5:19pm
I'm jut a follower and fast learner,thanks Lacey for all the tips



Ted the Kiwi
Ted the Kiwi
NSW
14256 posts
NSW, 14256 posts
7 Jan 2013 9:47pm
laceys lane said...

yeah right on ted. you got to wonder about guys like that


I am not sure that you are the right person to be commenting on this
thePup
thePup
13831 posts
13831 posts
7 Jan 2013 6:51pm
62mac said...
I'm jut a follower and fast learner,thanks Lacey for all the tips






haha good thing she never reads the Breeze eh mate
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