Have you paid by credit card? If so advise the bank and get the payment cancelled. If not contact whatever the WA version of consumer affairs is and advise them of this issue.

Advise the company you are doing this via an email so they can't accuse you of ripping them off.

Just had a look at them. I wouldn't trust them.

Maddog49 said..

A Marquee is a large party tent.
Prontoonline.com.au is the name of the company.
I found them on Gumtree and only went with them because they were Australian.
I have since had their advert removed from Gumtree.
I checked them on a scammers site and they said they were legitimate.
We used a prepaid mastercard from Big W which we are trying to find out if you can cancel the purchase like a normal mastercard.

Sorry - I thought it was a board or sail I hadn't heard of.

Think you've been had. Maybe they are up the pooper and you might eventually get it if they sort the sh** out.

Looks unlikely though.

I tried the chat but as you said it is never manned.
I have managed to speak to a person once who said it was held up by the couriers, but since then he has not answered any of my emails or reponded to my phone messages.
Being a positive person and believing that most people are honest it could be a poorly run company set up by one person who just uses his computer as the middle man to buy and sell items. I have managed to find six complaints about the company, same old story but some people have actually received some items.
Once I find out for sure it is a scam I will inform as many people as possible to avoid this site.
I am hoping someone out in the surfing community may have used this site and had good results.
The ever optimist Maddog.

Couldnt find the site, googled it and it kept coming up with porn sites