371 posts
One of my GT31 (old maybe year and half) just turned of, and there is no chance to turn it ON. Please if you have some tips or you can help me, I will be thankfull :)
I tried with USB cable (to get power from PC) and no chance to turn it on, any other suggestions ?
Regards
371 posts
I will try with new one, and let you know, but don't think is battery
GT is normally charged
WA
6277 posts
If it's under warranty, send it back.
If not, pull apart, disconnect battery, reconnect battery, try to turn on again.
WA
12885 posts
Sorry, misunderstood, for some reason I thought your problem was it wouldn't charge.
With Nebs here, they can lock up, (but I haven't heard about one locking off), only removing power will reset it.
304 posts
Like Decrepit said Locosys are really helpful, go to their website and register a problem, someone will email you within a couple of days.
60 posts
Hello wkcwarrior
How cold Croatia .. East Japan is cold too ..@
b14
371 posts
got that device today
battery have 3V (don't have info what battery is inside GT, what voltage and mAh)
info will be good to have it here
so, gt is OFF
If I connect it to USB there is no red led turn on to charge, and via 220V same thing
inside there is no sighns of any corrosion, tried to charge without battery, and without sd card
same thing, no chance to turn it ON
warranty is passef over 3 months :(
any other tips to do?
WA
12885 posts
so what did locosys say?
Even though it's out of warranty, they'll still be helpful.
I'm too busy now, but I'll check my battery voltage later.
371 posts
if I send it to Taiwan and pay way shipment back,
I think that is twice cheaper to buy new one, right ???
I sended mail to contact and I will let you know what is the answer:
Thank you for your message! We will contact you soon.
371 posts
In order to give you full support, could you please provide serial number of the device
and please indicate where/when did you purchase the device and when did you purchase it?
-S/N:
-Where(purchasing the device):
-When(purchasing the device):
Kindly let us know the status, environment that you used the unit last time?
Or you can take the picture for our first judgment.
-the status:
-the environment:
It will be helpful to let us know the status for the judgment.
BTW, the battery voltage for GT-31 need to be 5V.
Thank you.
So, after all we know that battery must be 5V
