I love my Mini, but I have had a few instances (maybe 4) where it's turned itself off. I've previously been unsure as to whether I might have held the button on too long, But foiling today that doesn't seem to be the case. It turned itself off 2minutes after turning it on (I sailed for 2hrs). Has anyone else had this problem, or does anyone have an explanation? My battery was fully charged
KA72 track here: www.ka72.com/Track/t/491505

I have this problem with my second mini motion number 333. It happened from new. Sometimes it can run all day, other times it goes off after a couple of minutes. I have tried many different firmware versions under advice from Julien. But nothing has made any difference. I thought perhaps there was a loose connection inside, but it can fail even turning it on and leaving it perfectly stationary.

Of course Julien gives the worlds best warranty and has replaced it with a new one. I think he said he had heard of another one or two cases, but not many.

What would be nice is an option in the firmware so that you could get the green led to flash every 5 seconds so you would be reminded that it is still operational. Of course this would shorten the battery life, but it would make testing this fault easier.

I had the same problem with mine. It started doing it occasionally and then every 2nd or 3rd time before failing completely. Was advised to update firmware but was not a fix. (can't understand why an older firware version would cause this fault when none previously existed?) Cost me a PB. Have since purchased another and not had any issues.

Haven't had this issue in mine but maybe there's a batch issue if a few of the lake Mac crew experiencing the same problem? If not done already I'd email Julien and let him know, plus whose group order you got it from/purchase date so he can trace it back.

Mine has doing the same thing Stretch & may be from the same batch as yours, 0083 is it's build number.

Started as an intermittent occurrence became quite regular & then got a few sessions where it worked normally after a firmware update but has now reverted to shutting down nearly every time.

Will email you Julien. I must say we are very lucky to have you responding to these queries. No way we'd get this sort of response from the other suppliers

tonyk said..
No issues with my mini, it's a super device , still also wear the GW60 because you can't beat live feedback

We must have a good batch Tony!

Mine has been working perfectly since I got it (first log 22/09/2020) but a few weeks ago it started turning itself off and now it won't even turn on.....Number 0106.

JulienLe said..
I expect to replace ~60, just email me. In June, major team leaders will have "care packages" with replacement-everything on hand.

Thanks Julien.

Hello. Statistically, this issue should have impacted a lot more users (60ish as mentionned above) than did so far. So please make sure to pass the word around that users with such an issue are entitled to a replacement device.