Like Munroe says...
Its been said before on this forum that small holes start to appear in the fabric and after 3 sessions my new kite is disintegrating.
Now I have to go through the hassle of claiming warranty.
Steer clear of these kites or you"ll be posting the same.
Obviously they sacrificed strength for lightness because I have never had this happen with any other brand.
Ozone owners you need to check your kites since this is happening to not just me.Hmmm No point Pimping any brands - seems to be the odd hole in the Fairytale... its the Happy Ending that counts !!I recently bought a brand new kite from a Perth kite school, paid upfront as they had to order the 2012 model... pumping it up at the beach I found 2 holes in the strut, obviously slipped through quality control... no worries, took it back for warranty... they didnt want to know about it - said I have to contact the US company !!
Upon contacting emailing the US manager - he would rather not tarnish his Excellent kite and Customer service reputation and had a warranty replacement sent direct from the factory to my doorstep in 4 days and will give me a speciall discount on the next - for my inconvenience !!
Ive spent about $6000. with that US kite company because of the awesome customer services... and that
one dumbass Perth dealer has now missed out on another 3 kites Im going to buy when I upgrade shortly
So you see - regardless of what brand it is, its good or bad customer services that really count... most kites are pretty descent these days