My experience of Griffin Kites:
Ordered a 2012 Argo for an upcoming trip to Exmouth.
Received a TRX 2012. No time to return the kite before impending trip so thought i'd give it a go. I found it underpowered, struggled to fly upwind, canopy luffed even when fully powered, fell out of the sky twice while overhead standing on the beach.
I've flown previously; Cabrinha CO2, North Rebel/Rhino/Fuse & Ozone Edge, and this is the worst performing kite I've flown to date. On contacting Chris at Griffin kites and basically saying the kite was a dud he agreed with me and said it was a bridle problem!!!???
Begs the question: so why send me a kite that you know is a dud? and that I didn't order in the first place?
The guy agrees to send me the Argo after I post the TRX back (postage at my cost). Receive the Argo, no bar and lines.... too many weeks have passed now, not going to wait another week or two for the bar and lines to show up and I request a refund, send the Argo back (postage at my cost).
Wait for two weeks after registered post has indicated that parcel has been received and make several phone calls requesting refund before I get cash back in the bank. Refund was for the kite and original postage, no refund of postage for backwards and forwards. All up it was 9 weeks of f..ng about and $50 or so poorer and no kite to fly in between times

Hmmm..... I'm not a Pimp or an 'Anti Pimp' - if there is such a thing - the kite was a bargain and I was recommended it by a mate that loves his and has had no problems but I probably won't be going for another Griffin any time soon.