It's now out of warranty unfortunately (1st issues were at the 3.5 yr mark). It had an aledged 5 yr warranty but that expired recently.
Honestly the amount of hassle and grey hairs I have been through over similar issues often doesn't add up. Ta for the advice tho Gorgo, i prob should have pursed that avenue a year ago when it was still under warranty but after chaning out the aledged problematic parts I have been hoping for no repeat.
I whacked together a shade cloth over above (but clear) the unit this morning so we shall see how it goes.
BTW the outdoor unit was one (re-occurring) prob and the distribution/fan unit in the ceiling the other - that was the very exxy number... and in fairness that part is going ok.. so far.
Fush1tsu: "Yada yada brown power..Yada yada agent put unsuitable unit in. Yada yada yada.. Give us your money for a warranty repair!"

Mental note to self "Never buy again.. and kick Tubby Taylor right in the jatz crackers if i ever get the chance."

"How's ya kn Plasvision now fat boy!?"

Install tradie will get 2 kicks in the nutz if i ever see him again.[}:)]
I'd be pretty happy to be smart or rich.

Er.. finally to all tradies out there I'm not trying to generalise and bash ALL tradies. This install guy was absolutely kn useless. He ripped the sh!tter out of our freshly polished floor boards, 2 ducting pipes fell off within a year (spewing cool air into our ceiling until i belatedly realised) and he didn't bother to cross brace the ceiling between beams where the ceiling unit went. This cost us a further $500 when 'warranty work guys' fkd our ceiling but refused to take responsibility - pointing again to usless install guy. Kn hell?! [}:)]
Just hope it's cool when i get home tonight.