Turn it off and turn it back on

Mark _australia said..
OK well first - bloody Telstra. No staff after3pm my time due to covid. I call BS on that as if u want to segregate then do wider shifts like have help desk ppl on at midnight...? Nah just reduce services

anyway so their help app that I "have to download " to get help after hours doesn't work either

I have internet. I have good connection but nothing will connect to modem via wifi. Not the telly not the PS4 not phones. So I figure it's the technicolor gateway and it's hardware issue.
anyone?

oh and did have a power failure early today but nothing appears damaged ... just no wifi light on modem

Yeah, its quite possible that WIFI is disabled. Do you have admin access to the modem? If you don't know what you are doing, you are flying blind anyway.

Mark _australia said..
Reset everything repeatedly and power off etc.
formula can that just happen? I hate tech. Machine should do same thing every time cos it's a machine.

You should be able to access modem settings by typing an IP address into the address bar, like 192.168.1.1 or router.asus.com or something -- check your modem brand admin login settings online.

Otherwise... google is your friend.

You may need to log in to your router.
If your router has two bandwidths. Make sure you log in to the same bandwidth as last time, the 5ghz bandwidth won't communicate with the 2.4.
Or maybe just call your grandkids to fix it

Kamikuza said..

You should be able to access modem settings by typing an IP address into the address bar, like 192.168.1.1 or router.asus.com or something -- check your modem brand admin login settings online.

Otherwise... google is your friend.

Look on the bottom or side of the modem, the access address and password are often printed on the label with the serial number and stuff like that.

landyacht said..
ya got it easy mark. trying to get phone line at my new place . copper to gate , conduit and wire from gate to shed , but telstra says no . not doing copper anymore , no optical fibre to that area EVER, suggested try another provider. WTF . we have 1bar of 3G on the mobile , 2 bars of $g on the roof of the truck if you park next to the verge garden from there i can see the tops of 4 repeater towers. Its 100kms from the city centre on the coastal plain and has poorer connectivity than the middle of lake lefroy out in the desert FFS

if you get a directional 4G or 3G antenna, you will probably have pretty good coverage and speed. Some areas are surprising because Telstra have good bandwidth there and hardly anyone using it.

If you can see 4 towers and at least one of them is a cell tower, try a directional antenna and you will be surprised at how good it can be. You could hook this to a small WIFI modem and you end up with a good solution.

Worst case, they can give you NBN satellite, but I would prefer 3/4G.

You can still get some phones that can plug into an external antenna, if you want a 'home phone' if the location is close enough to your veggie garden.

Shame that they are not using the copper at all. That seems like a waste.