poor relative said...

So we've been with the RAC for the past 10 years.
Its worked out well probably because we havent claimed much
However recently we needed them badly and they let us down - i won't go into it.

Anyway now looking for house and contents insurance and insurance for our 2 cars and roadside assistance

Who do you recommend?

they are f.....kn crooks

go on go into it, but change the names to protect the innocent

oz surf said...

Go on PR, go in to it

LOL

All you need to know is that RAC are runts, with a C

I changed from RACQ a couple of years back, (to aami), then my van got written off in the tornado at Lennox Head in June last year. They were fantastic, paid out within a week, and paid the agreed amount. So now they get all my insurance, and the reason I changed was that RQC were getting too dear anyway.

Sorry to hear that PR - it really sux when you pay yer fees in good faith for years and at the hour of need you dont get treated well.

Have had good experience with a four lettered company with a couple of A's in it. Missus written off two vehicles (one her fault / one not) and both times the service was prompt and well explained.

That said the same company has come under fire for their treatment of flood victims in QLD.

Not to hijack your thread - missus and I took the kids to India earlier this year and on the way over found out that the father in law was seriously crook. When we landed in Delhi we contacted our insurer to inform them that we would be making a claim for prebooked tour (1 week) - they are still assessing the claim 5 months later. Contrast this with Singapore air - who rebooked our flights home (we had just arrived) transferred us to a hotel (free) so that we could rest before our flight home 24 hrs later - gold

Ive just switched my home and contents from RAC to Allianz.

Ive still got 2 cars with RAC but Im planning on changing them soon. Maybe switch them to Allianz as well, although I need to look into that some more.

Im a bit over RAC. Havent really had problems with them (only had 1 car claim though), I just dont think its good to stay with one insurer too long.

It seems the longer you are with an insurer the more you pay.

I think SGIO also cover sporting goods when away from home - like in your locked car etc - under your home & contents package.
Costs a bit extra but not much so well worth it.
Need to keep receipts, serial nos. and photos.

Was with RAC (2 x cars and house) for aaaages.

1st time ever claimed (car break in) they fkd us around, lost our claim - delayed assesment and generally made the whole shemozzle far more exxy, time consuming and stressful than it ever needed to be.

Had to get on the phone and hassle every day for a couple of weeks just to get the ball rolling.

How to make an average situation into a very aggravating BIG situation? Go with RAC insurance.

Told them they were going to lose 2 x car, house policies etc forever after the handling. Seems they couldn't give a fk as they had 10yrs of premiums up their grubby sleeves and that was all they gave a stuff about. They made it pretty clear to us anyway.

Avoid them like plague.

poor relative said...

So we've been with the RAC for the past 10 years.
Its worked out well probably because we havent claimed much

Isn't that a mistake, though, no offense?

Shouldn't you regularly shop around at renewal time, just in case? Sometimes it's surprising the pricing you may get when the other shops want your business.

In the end they're all crooks anyways, some might happen at given times to pay properly, according to paid coverage.

Iam with RAC, just had a car crash Mrs Dcat backed in a parked car and they payed on the spot, had a big water damage bill when a pipe broke in the ceiling, they were first class payed no questions asked, replaced all the lost content, building fixed at no cost to me even sent a cleaning contractor the same night to take care of carpets and water everywhere did not spent one cent! Highly recommend RAC!

CommInsure have been pretty good for us.

I admit, we are slightly over exposed to Comm Bank... Home Loan (smallish), Credit Card each, Accounts, 2 Cars Insured, plus Home & Contents.

Claimed on the wifes car.... when she was pregnant she pranged into everything she could fine. 3 out 4 corners of the car had scrapes, and some panel work too. CommInsure we very kind to us. Fixed everything with 1 claim. Probably about $3.5 to $4.0k.

Simondo said...

CommInsure have been pretty good for us.

"Comm"anything and "good" in the same sentence? You must be joking.

Unless of course you also include the word "riddance"

(In case you could not tell, not a fan of the insurance or bank)