computer problems

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red
red
VIC
741 posts
red red
VIC, 741 posts
20 Jul 2008 3:30pm
Howdy people,

A little bit off topic but.. my PC has developed a problem where it will restart numerous times until it has "warmed" up. I have very limited knowledge of computers so I was wondering if someone can help me in plain english.

On start up - PC runs through normal windows XP start up and will run normally for a few minutes then it just spontaneously turns off. All the accessories (webcam, modem, speakers) still attached still have power but PC has nothing (pressing on/off button does nothing). It spontaneously restarts and loads up again. Seems to go a little longer before shutting down. This can happen about 4-5 times before it will finally run normally.

I've run extensive virus scans with nothing...

So from my limited understanding that kinda leaves a power supply problem or a hardware problem and they are beyond my knowledge.

Any help would be appreciated..

Cheers

Red
nebbian
nebbian
WA
6277 posts
WA, 6277 posts
20 Jul 2008 1:46pm
Definitely sounds electrical/mechanical, not software. First thing I'd suspect would be a 'hot' joint.

Take the cover off and 'reseat' all the power connectors (pull them off and plug them back in again).

Don't forget to reseat the 240V power cord going into the back of the power supply unit! Seen a similar thing before where it was the main cord.


Next thing to try would be to run the computer with the covers off and have a wooden poking implement handy. When the computer turns itself off start poking around the wiring with the wooden poker and figure out which bit makes the computer turn on again when jiggled.

If none of this fixes the problem then it's probably time to replace the Power Supply Unit.
GypsyDrifter
GypsyDrifter
WA
2371 posts
WA, 2371 posts
20 Jul 2008 1:48pm
Hey Red...
Could be a loose wire on power supple (that metal box with a fan in it)..inside the tower.
Undo the side of the tower and check all wired leads to the mother board.

I would try all this 1st before going on any further..

Cheers Gyp's
GypsyDrifter
GypsyDrifter
WA
2371 posts
WA, 2371 posts
20 Jul 2008 1:49pm
yep what nebbian said
Mobydisc
Mobydisc
NSW
9029 posts
NSW, 9029 posts
20 Jul 2008 5:50pm
Is it a laptop or desktop and how old is the computer?

If its a desktop I would look at the capacitors on the motherboard. Capacitors are those little cylinders with plastic coating attached to your motherboard. If the capacitors have brown stuff coming out the top, then the motherboard is stuffed unless you know or know of someone who can take off the dud capacitors and can solder on replacements.

If its a laptop then it will be more difficult to check.

If its a power problem as suggested by Nebbian and GypsyDrifter then normally there will be a little light on the motherboard that lights up when the motherboard has power. So when the computer switches off and the light is still on, its less likely to be a power problem.

Its not likely but it could be a heat problem, check in the BIOS whether what the CPU temperature is and whether there is any setting to switch the computer off if the CPU overheats. Its not likely to be the problem as you say the problem lessens over time.

OceanBlue64
OceanBlue64
VIC
980 posts
VIC, 980 posts
20 Jul 2008 6:33pm
Sounds like the power supply is an issue. I have a cpl of spare ones here if you want I can come down and have a look for you. Just give me a call.
gs12
gs12
WA
426 posts
WA, 426 posts
20 Jul 2008 4:55pm
I usually use these guys:




Watch the first 15 seconds and then around 1:05 min. Solves all my problems

But seriously, sounds like a HW problem as described above. Apart from power supply I would also check the memory - faulty chip could cause what you described: you should be able to download some memory test tool, also try pulling the memory out and back in, sometimes it can get loose and the pins don;t have a good contact.

Other suspect could be a corrupt sector on the hard disk, especially if it's where the swap file is. I don't think this is the case because you should see a message saying windows recovered from serious error, or something like that. But it is always good idea to check the system log (right mouse click on my computer icon, select manage, system tools, logs...).

Also check inside the computer, sometimes they are full of dust, which is never good.

You can also try disconnecting (if you know your way around the PC) any other cards and devices you have, especially any PCI, SCSI, PCMCIA and other cards. They could cause the system crash too. (make sure you disconnect the power and earth yourself back to the cage - use a piece of wire, you don't want the static electricity ruin the chips).

Hope this helps.
firiebob
firiebob
WA
3182 posts
WA, 3182 posts
20 Jul 2008 5:36pm
I've had similar prob, it was a dead CPU fan, BIOS was going shyt it's getting hot, new fan fixed that.

Another time it would turn off & restart, or just start when it was already off, that was capacitators on M/B, have a look to see if any are swollen on ends.

As said memory can do restarts, pull out and run a rubber over conections or swap etc.

Or as Nebs said, wait till it plays up and poke around with stick, if that doesn't help stand back and with said stick and belt the bloody thing, then give up and have a drink
red
red
VIC
741 posts
red red
VIC, 741 posts
20 Jul 2008 8:22pm
firiebob said...

Or as Nebs said, wait till it plays up and poke around with stick, if that doesn't help stand back and with said stick and belt the bloody thing, then give up and have a drink


The drinking started years ago..
manicskier
manicskier
VIC
772 posts
VIC, 772 posts
20 Jul 2008 9:10pm
nebbian said...

First thing I'd suspect would be a 'hot' joint.


Translation: Stolen drugs

Not sure how that relates

Paul Kelf
Paul Kelf
WA
678 posts
WA, 678 posts
20 Jul 2008 7:54pm
red said...

Howdy people,

On start up - PC runs through normal windows XP start up and will run normally for a few minutes then it just spontaneously turns off. All the accessories (webcam, modem, speakers) still attached still have power but PC has nothing (pressing on/off button does nothing). It spontaneously restarts and loads up again. Seems to go a little longer before shutting down. This can happen about 4-5 times before it will finally run normally.

Any help would be appreciated..

Cheers

Red


I had an EH holden that did that.
You have to let it warm up with about a quarter to half choke.
After about five minutes slowly push the choke in and rev it a couple of times & she should be ok

Sorry, I know jack about puters.
stribo
stribo
QLD
1628 posts
QLD, 1628 posts
21 Jul 2008 10:01am
Probably full of dust and cobwebs.Get a compressor in the and blow it all out.I would say over heating problem too.Or a dead roach
frant
frant
VIC
1230 posts
VIC, 1230 posts
21 Jul 2008 3:54pm
stribo said...

Probably full of dust and cobwebs.Get a compressor in the and blow it all out.I would say over heating problem too.Or a dead roach[xx(]


Looks like the hot joint got smoked and stashed in the computer.
stribo
stribo
QLD
1628 posts
QLD, 1628 posts
21 Jul 2008 4:26pm
frant said...

stribo said...

Probably full of dust and cobwebs.Get a compressor in the and blow it all out.I would say over heating problem too.Or a dead roach[xx(]


Looks like the hot joint got smoked and stashed in the computer.


arancini
arancini
WA
373 posts
WA, 373 posts
21 Jul 2008 3:45pm
just one small point. BE CAREFULL. theres lots of gee gees in there and running it with the cover off and poking with a stick all sounds a bit dodgy. When the voltage comes out and looks for potential to run to earth through the body 240 volts bites hard.
OceanBlue64
OceanBlue64
VIC
980 posts
VIC, 980 posts
21 Jul 2008 6:59pm
The only 240v exposed in modern pc's would be if you dismantle the power supply. There are only low voltage rails present on the mother board. The worse you could do would be to stuff the board completely.
Poking around can determine if there are cold solder joints etc. Very common in our workshop to be tapping around in the back of plasmas and lcds with intermittent faults etc looking for dry joints and faulty connectors.
Richiefish
Richiefish
QLD
5612 posts
QLD, 5612 posts
21 Jul 2008 7:20pm
OceanBlue64 said...

The only 240v exposed in modern pc's would be if you dismantle the power supply. There are only low voltage rails present on the mother board. The worse you could do would be to stuff the board completely.
Poking around can determine if there are cold solder joints etc. Very common in our workshop to be tapping around in the back of plasmas and lcds with intermittent faults etc looking for dry joints and faulty connectors.


a toothbrush or small plastic paint brush is good when looking for dry joints.
frant
frant
VIC
1230 posts
VIC, 1230 posts
21 Jul 2008 7:58pm
Brett, You did ask for a reply in plain English. I think that the best that anyone can do is quote from the request from a crewmember of Australia11 when arriving at the sailloft with a blown out spinaker. "The Fu..in Fu..ers Fu..ed Fu..it, Fu..in Fixit Fast.
OceanBlue64
OceanBlue64
VIC
980 posts
VIC, 980 posts
21 Jul 2008 8:02pm
Richiefish said...


a toothbrush or small plastic paint brush is good when looking for dry joints.


I have found the best thing so far are the cheap wooden chop sticks. Nice and long so you can get into tight areas. I know of one tech who uses plastic knitting needles.
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