Best customer service ( KITING AWARD) 2010

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e0422713
e0422713
WA
975 posts
WA, 975 posts
19 Dec 2010 4:00pm
the winner is........................
Bigwavedave
Bigwavedave
QLD
2057 posts
QLD, 2057 posts
19 Dec 2010 6:48pm
Pimp time!!
Mr float
Mr float
NSW
3452 posts
NSW, 3452 posts
19 Dec 2010 7:48pm
e0422713 said...

the winner is........................


happy customers
walshd
walshd
SA
601 posts
SA, 601 posts
19 Dec 2010 10:12pm
Eclipse
bjw
bjw
QLD
3691 posts
bjw bjw
QLD, 3691 posts
19 Dec 2010 9:56pm
walshd said...

Eclipse


is that a brand or a boy band?
Bigwavedave
Bigwavedave
QLD
2057 posts
QLD, 2057 posts
19 Dec 2010 10:17pm
it's a vampire movie!
Tommy123
Tommy123
QLD
138 posts
QLD, 138 posts
19 Dec 2010 10:33pm
Id like to nominate cabrihna for worst customer service. Y have warranties if ur not going to replace things wen they break? I had my fins break cabrihna agreed its a warranty claim but will only send fins wen there sending another shipment to shop, then they werent in the shipment but they have finally arrived. Only took 9 months

lucky the fins arrived just in time for the 2010 awards
bjw
bjw
QLD
3691 posts
bjw bjw
QLD, 3691 posts
19 Dec 2010 10:35pm
Do vampires or werewolves give better service?
Tommy123
Tommy123
QLD
138 posts
QLD, 138 posts
19 Dec 2010 10:49pm
vampires would have to b better i dont think werewolfs can talk, either way im sure both vampires and werewolfs will do there best to sell u a good kite at the right price
eppo
eppo
WA
9793 posts
WA, 9793 posts
19 Dec 2010 10:01pm
Tommy123 said...

Id like to nominate cabrihna for worst customer service. Y have warranties if ur not going to replace things wen they break? I had my fins break cabrihna agreed its a warranty claim but will only send fins wen there sending another shipment to shop, then they werent in the shipment but they have finally arrived. Only took 9 months

lucky the fins arrived just in time for the 2010 awards





For gods sake will you write not using that text **** language... you are not a moron because the point you make is perfectly sound, but I keep considering your message is written by the local village idiot. Wen you right good then we understand will message your real good.
Jimbob McBoilygroin
Jimbob McBoilygroin
QLD
82 posts
QLD, 82 posts
20 Dec 2010 12:38am
bjw said...

Do vampires or werewolves give better service?


i like vampires cos they suck reel good

but i allso like warehousewolves cos thay have ruff tungs!
the walks
the walks
WA
448 posts
WA, 448 posts
19 Dec 2010 11:06pm
In 4 years of kiteing in W.A i've tried most perth metro outlets, only 1 that has never let me down, neil taylor, hold the line, grumpy old man but i'd buy him a beer anytime.
Sorry Darren, hav'nt tried the new shop yet so your not included
puppetonastring
puppetonastring
WA
3619 posts
WA, 3619 posts
20 Dec 2010 12:32am
Definitely 'Hold the Line'.
Never heard anything but praise there.
Tommy123
Tommy123
QLD
138 posts
QLD, 138 posts
20 Dec 2010 5:58am
ruff tongue haha i like
bjw
bjw
QLD
3691 posts
bjw bjw
QLD, 3691 posts
20 Dec 2010 9:17am
No one has ever really been happy about service after paying 2g for a kite.
little o
little o
WA
405 posts
WA, 405 posts
20 Dec 2010 12:19pm
the walks said...

In 4 years of kiteing in W.A i've tried most perth metro outlets, only 1 that has never let me down, neil taylor, hold the line, grumpy old man but i'd buy him a beer anytime.
Sorry Darren, hav'nt tried the new shop yet so your not included


You've missed the best one then. Darren can often be seen sorting out people's kites, lines, bars. I once went to see 'choice' needless to say I didn't go back. Daz looks after his crew :)
Big eeeZeee
Big eeeZeee
NSW
1100 posts
NSW, 1100 posts
21 Dec 2010 1:52pm
Bought my 10m Cabrinha Switchblade in February from Kitepower Geelong. Just recently the logo on the bar started peeling. Couldn't find the receipt but emailed Steve from Kitepower and he sent me a new bar within a week, no questions asked. Awesome service!
dogboy
dogboy
VIC
22 posts
VIC, 22 posts
21 Dec 2010 2:10pm
STONKER......... :-)
e0422713
e0422713
WA
975 posts
WA, 975 posts
22 Dec 2010 12:07pm
airborne
kiter zac
kiter zac
QLD
295 posts
QLD, 295 posts
22 Dec 2010 2:22pm
Kitepower QLD offered to send up some of their gear while i was waiting for my new gear to be brought into aus, also brought gear down to the pkra for me to borrow after some of mine was stolen. Thanks guys!!
keep surfin
keep surfin
WA
40 posts
WA, 40 posts
22 Dec 2010 2:41pm
Hold the lines..... clear winner.





sbray
sbray
SA
350 posts
SA, 350 posts
22 Dec 2010 8:16pm
My vote is for Laurie & the Seabreeze crew.

Volunteers giving excellent service to Kiters and other water warriors across Australia.

Thanks for another great year of info & entertainment

Fossil
RayQ
RayQ
WA
638 posts
WA, 638 posts
22 Dec 2010 6:15pm
Its got to be WAKSA. Year after year they work for free to give us the greatest events in Australia
sir ROWDY
sir ROWDY
WA
5378 posts
WA, 5378 posts
22 Dec 2010 6:29pm
me.
Prawnhead
Prawnhead
NSW
1317 posts
NSW, 1317 posts
22 Dec 2010 9:36pm
sir ROWDY said...

me.


customer service mate ..... not self service!!
sir ROWDY
sir ROWDY
WA
5378 posts
WA, 5378 posts
22 Dec 2010 6:50pm
I would win at both.
Prawnhead
Prawnhead
NSW
1317 posts
NSW, 1317 posts
22 Dec 2010 10:00pm
Gorgo
Gorgo
VIC
5126 posts
VIC, 5126 posts
22 Dec 2010 10:42pm
Tommy123 said...

Id like to nominate cabrihna for worst customer service. ...


I settled on Cabrinha as my brand of choice because the warranty service was so good. Really good reliable kites and any minor niggles have been fixed immediately. I just go to SHQ and they sort anything out immediately.

So my vote for good customer service goes to Sailboard Headquarters and Cabrinha.
Leeds
Leeds
NSW
209 posts
NSW, 209 posts
22 Dec 2010 11:08pm
Padi @ surfconnect always replys to emails quickly, always gives great prices and has replaced faulty items at no expense to me.

keep it up champ!
harry potter
harry potter
VIC
2777 posts
VIC, 2777 posts
23 Dec 2010 12:12am
I'm another vote for SHQ

Always get excellent service and advice
puppetonastring
puppetonastring
WA
3619 posts
WA, 3619 posts
22 Dec 2010 11:12pm
little o said...
I once went to see 'choice' needless to say I didn't go back.


Theres a rumour about that that is all about to change.
Anyone heard anything?
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