Kite repairs WA

> 10 years ago
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sebbu
sebbu
WA
154 posts
WA, 154 posts
11 Oct 2008 10:41am
I've had a bunch of kites repaired at Hold The Line in Wembley and always found the work great. So, after a dog had run across my kite while packing up and put a few punctures in the canopy from it's claws (tiny ones) I thought I'd see if I could buy some repair tape from HTL.

Anyway, it's not often that you expect to buy something and the guy behind the counter asks what you need it for, how much and what colour, and then cuts enough for the job and just gives it to you no questions asked without wanting payment. That's pretty rare customer service and with the good kite repair work I recommend anyone to go there.

Cheers,
seb
Slack
Slack
WA
685 posts
WA, 685 posts
11 Oct 2008 11:56am
Here is a recent email and reply from HTL on a Sunday!

Hi Neil, Do you sell Tear Aid or something similar for bladder repairs? Cheers Slack

Reply:
I've got some very good clear adhesive (sail) tape suitable for smallish repairs, say up to 30mm long. If you need something for bigger repairs then see Andy at SOS. If it's a big job (say 100mm) then let him do it!! He's very experienced and will probably only charge around $(deleted) or so including testing it. You can drop the kite (and pick up) at my shop as I go to SOS most evenings on the way home.

He is very good at his job and always helpful.
Supersane
Supersane
NSW
174 posts
NSW, 174 posts
12 Oct 2008 10:50pm
At the risk of sounding like a pimp.... he's pretty good. I honestly don't know how he makes a living....
ianmac
ianmac
WA
267 posts
WA, 267 posts
13 Oct 2008 8:19am
unfortunately i have had to see neil with several sad stories of how it happened
I have found his attention to detail very good, prompt service, more than competitive in pricing for his service. always a good result I have no probs in recommending him at all.

keep up the good work neil!!
hawaii
hawaii
VIC
130 posts
VIC, 130 posts
13 Oct 2008 11:00pm
agreed.. I had the same experience, free repair tape... and one professional repair he did was reasonable price and high quality....
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