Gday,

Just wondering if any else has had their 2011 Ozone leash's stretch to full length and not retract again as is the case with both (2) of our 2011 kites? I say ours as I share a quiver with my mrs. She only recently started kiting and when she broke her first leash I didn't think much of it, but when the next spanking new one did the same very quickly I was very surprised. I haven't touched either leash and have been using the original 2009 Ozone leash since I started kiting.

As I say she is a beginner and attaches to the flagging line so when she has released the kite (had an issue of pulling bar to hard and unhooking early on) there is minimal tension on the leash. Nothing like the loads put on them by guys riding suicide anyway.

I was talking to a shop about it and they said in Ozones defence, this sort of thing happens to all brands (bad batch etc) and they've NEVER had a leash stretch out like that....

The shop I bought the kites off were helpful as usual but unfortunately Ozones response was that they can't help. This ****s me somewhat as its the second time their customer service has been wanting in my dealings with them. I love ozone kites but find their level of after sales service disappointing.....

I recently bought a switch nitro thinking it was worth a try and for $1500 less than ozones high AR kite, I find it unbelievable value-my point though, these guys are unbelievably good at customer service. Detailed and prompt answers to all enquiries, went out of there way in my case. Oh and the kite is awesome......

Anyway, when my main kites start falling apart, it will be a tough call which way to go......Rant over!

Matt

Dude what has the leash got to do with changing your whole kite. drastic man.

Emanjay said...


I recently bought a switch nitro thinking it was worth a try and for $1500 less than ozones high AR kite, I find it unbelievable value-my point though, these guys are unbelievably good at customer service. Detailed and prompt answers to all enquiries, went out of there way in my case. Oh and the kite is awesome......

How is the nitro ? As they describe? Have been looking at the site contemplating...

Eppo-The nitro was an addition to the quiver, not a replacement :-)

Breakzmaker-The nitro has had some proper reviews in the review section which I should add to but one I'm lazy and two, I have only had 4 relatively short sessions on it. It is very different to the ozone's, but comparing the catalyst to the nitro, it should be-the method would be more like what I'm used to but I wanted to try something different ie boosty and fast and so far, it is very good at both of these. I'd suggest chasing down a demo from a team rider near you...

I've been pmed an offer of replacement for the leashes so that solves that one-cheers