Popped LE Question? Help...

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r1mick
r1mick
VIC
36 posts
VIC, 36 posts
20 May 2009 12:49pm

Hi Guys.. Im needing some answers on things..

I want to know if anyone has seen that an 'alegidly' impropper fitted bladder would cause a LE to burst open along the seam line.. (not a tear)..

See the pics..

Any feedback is much appreciated..





getfunky
getfunky
WA
4485 posts
WA, 4485 posts
20 May 2009 12:04pm
Did you leave the kite in the sun or on the sand for a long time?

I had the LE explode on a seam, after (uncharactersitically) waiting on the beach for the breeze to switch on, with my kite pumped up for 40 mins or so. My kite was a few seasons old so I was asking for trouble.

Under extra pressure the seams will usually become a weak point apparently.

The good news is it wasn't very expensive to fix and flies as good as ever.

Good luck.
walshd
walshd
SA
601 posts
SA, 601 posts
20 May 2009 1:46pm
How old is the kite?

My 'BEST' guess is this may be an old common problem to that particular kite brand.

Without naming anyone specific of course
Danger Mouse
Danger Mouse
WA
592 posts
WA, 592 posts
20 May 2009 1:16pm
walshd said...

How old is the kite?

My 'BEST' guess is this may be an old common problem to that particular kite brand.

Without naming anyone specific of course


From looking at the pics I'd say it's an RRD actually.

To answer the question Mick, I can't see how an improperly fitted bladder could possibly cause the LE to burst. Over-inflation and age/kite condition are more likely to be contibuting factors than anything else.

D
r1mick
r1mick
VIC
36 posts
VIC, 36 posts
20 May 2009 3:57pm
OK.. to answer all the questions put forward so far:

* Kite is 3 months old
* under 20 sessions out on it..
* Never crashed
* Not keen on saying the Brand (yet.. sorry.. just waiting to see the outcome first)
* Not left in the sun..
* Happened while still in the air with a fully sheeted in bar
* Cold Melbourne day and only inflated on the beach for about 5 mins
* Not over inflated (unless I do it wrong every time..haha)


At the minute they are giving me a 50/50 on paying for a repair only (rather than a replacement) which I'm not too happy about.. Ive told them that if it turns out that they are making me pay for the repair, then I don't want it and wont be paying..

Still waiting on outcome.. But without a full replacment (which at this stage, is unlikely) It's safe to say I won't be buying anohter one.. or reccomending them to anyone if thats the case..
Saffer
Saffer
VIC
4501 posts
VIC, 4501 posts
20 May 2009 4:00pm
I've seen kites rip along the seam like that due to poor seam construction and nothing to do with the bladder being twisted.
treedweller
treedweller
QLD
59 posts
QLD, 59 posts
20 May 2009 5:46pm
that looks like poor construction on the seam more than anything else
getfunky
getfunky
WA
4485 posts
WA, 4485 posts
20 May 2009 4:01pm
If all is as you describe mick then the replacement should be a 99/1 ratio.

Personally I can't see how a twisted bladder would pop the LE - just the bladder?

Can't see how a kite can pop in the air (maybe right after an impact... maybe?) unless it is a very dodgy sewing job.
Glennno
Glennno
QLD
124 posts
QLD, 124 posts
20 May 2009 6:13pm
I just went through a similar problem with my kite - 6 flights old. A good outcome though they replaced my kite with a brand new one.
hookworm
hookworm
VIC
600 posts
VIC, 600 posts
20 May 2009 8:22pm
just wondering did just the leading edge break or did the bladder burst aswell usually if its the material stiching problem then its a slow process that you would notice over the first few times you flew it and faulty material can break suddenly but the bladder can pop out and sometimes not break. just after the fine details as who ever the kite company in question is would proble be asking you the same thing maybe?
r1mick
r1mick
VIC
36 posts
VIC, 36 posts
20 May 2009 8:48pm
Thanks for the info guys.. Not sure how far I'm gonna get with the importer.. and if thats the case.. I will defiantly post the brand so people can stay away from them.. I'm open to believing that I just got a "dodgy" kite of them and they aren't all bad.. But the fact remains, if they aren't going to warranty their products properly, people show know..

Oh yeah.. Bladder burst as well.. I agree.. the fact it was in the air when it did it (3 witnesses for that) just comes down to poor sewing..

Let's just say.. That I skydived for 8 years.. and if this kinda stuff happened on skydiving gear, the outcomes would be a lot different..

Cheers all..
waveslave
waveslave
WA
4263 posts
WA, 4263 posts
20 May 2009 6:51pm
Inflato kites are strange animals.
I've had leading-edges go BANG for no apparent reason.
And I'm not talking about ripping along the seam either.
When they exploded, they tore longitudinally along the pocket thru cleanskin cloth for at least half a metre in length.
Inflatos are ticking hand-bombs.
lol.
r1mick
r1mick
VIC
36 posts
VIC, 36 posts
20 May 2009 8:51pm
Oh.. another update.. They have at the minute.. Offered to pay for the repair.. or I pay $800 as a discount price on a new kite...

1st of all.. A repair this big makes the kite almost worthless when I sell it.. and 2nd.. WTF!!! Me pay more money to a company that is currently showing me they don't value their current customers or their quality of product..
tatkins
tatkins
QLD
344 posts
QLD, 344 posts
20 May 2009 9:41pm
I had a similar issue with stitching too close to edge of the material on a chicken loop, plus a leaking valve on the kite. The seller wasn't interested, which to me, reflected on the brand. I mentioned it to KitePower and even though i hadn't bought it from them, they sorted it all out for me with a new chicken loop and repair to the valve under warranty.

Maybe try another store that cares for its customers!
Adrenalin Rush
Adrenalin Rush
QLD
876 posts
QLD, 876 posts
21 May 2009 12:05pm
walshd said...

How old is the kite?

My 'BEST' guess is this may be an old common problem to that particular kite brand.

Without naming anyone specific of course


In regards to this. The kite is clearly not a Best, And if it was a Best kite, then it would be replaced under warranty, no questions asked. Im not sure why you are so against the Best brand. Have we done something wrong to you in the past??

regards
Joe Millen
Danger Mouse
Danger Mouse
WA
592 posts
WA, 592 posts
21 May 2009 10:07am
tatkins said...

I had a similar issue with stitching too close to edge of the material on a chicken loop, plus a leaking valve on the kite. The seller wasn't interested, which to me, reflected on the brand. I mentioned it to KitePower and even though i hadn't bought it from them, they sorted it all out for me with a new chicken loop and repair to the valve under warranty.

Maybe try another store that cares for its customers!


Wow, now that says a lot for Kitepower doesn't it.

Good to see there are still shops in the industry doing what they can to make sure the right thing happens. Keep the good karma flowing.

D
Hobie1463
Hobie1463
SA
449 posts
SA, 449 posts
21 May 2009 12:22pm
Hi, I feel I need to comment. I'm the dealer involved in this transaction.

1) This kite was purchased on a run out sale and customer was fully aware that there was only 2x14m kites avaliable.
2)A few weeks after kite was purchased the customer contacted me and said he had a problem with leaking valves. The customer then sent me some photo's of the problem. We dertemened it was a manufacturing problem and supplied a NEW bladder free of charge. We asked the customer if he would like us to fit and he said he was able to do this. Customer fitted new bladder to the kite and on it's first flight he had the above problem.
3) We have offerd the customer a repacment 12m kite of same year and brand as there are NO 14m kites in the country. Not the best idea but It's all we have. Customer has rejected this.
4) We then offered to pay for repair to the kite at NO charge to the customer as long as moti levi does the repair. We will also replace with brand new bladder at NO charge. We thought customer was happy with this solution.
5) All this has been done with only seeing the photo's and the customers description of what happened.
6) I have now requested the customer send kite back to me for us to look at.
7) Customer has requested we replace this kite with a 2009 model at the mininum. He is happy if we repace it with a 2009 12m but not a 2008 12m? As I have stated we have no 14m kites in stock 2008 or 2009.


Just needed to make sure all are aware we are trying to our best to fix this problem.

If anyone here thinks I have not approtched this properly fell free to comment. Feed back is good in this situation.



I do not think this is the best place for this to be thrashed out but I feel need to defend myself.

Regards

Danny
walshd
walshd
SA
601 posts
SA, 601 posts
21 May 2009 1:24pm
arsa said...



In regards to this. The kite is clearly not a Best, And if it was a Best kite, then it would be replaced under warranty, no questions asked. Im not sure why you are so against the Best brand. Have we done something wrong to you in the past??

regards
Joe Millen



Sorry man, only joking around. I actually like best kites. Just thought it might be an old flogged out early 07

Anyway, Best reinforce the inside and outside of their LE stitching. This thing is only reinforced on the outside where it does next to nothing.


Did anyone else notice that from the pictures, the rip looks like it started from the zip.

This bloke may not have zipped the LE up properly after installing the bladder.

Maybe check the zip to see if any teeth got ripped off.
Danger Mouse
Danger Mouse
WA
592 posts
WA, 592 posts
21 May 2009 1:29pm
hobie said...

Hi, I feel I need to comment. I'm the dealer involved in this transaction.

1) This kite was purchased on a run out sale and customer was fully aware that there was only 2x14m kites avaliable.
2)A few weeks after kite was purchased the customer contacted me and said he had a problem with leaking valves. The customer then sent me some photo's of the problem. We dertemened it was a manufacturing problem and supplied a NEW bladder free of charge. We asked the customer if he would like us to fit and he said he was able to do this. Customer fitted new bladder to the kite and on it's first flight he had the above problem.
3) We have offerd the customer a repacment 12m kite of same year and brand as there are NO 14m kites in the country. Not the best idea but It's all we have. Customer has rejected this.
4) We then offered to pay for repair to the kite at NO charge to the customer as long as moti levi does the repair. We will also replace with brand new bladder at NO charge. We thought customer was happy with this solution.
5) All this has been done with only seeing the photo's and the customers description of what happened.
6) I have now requested the customer send kite back to me for us to look at.
7) Customer has requested we replace this kite with a 2009 model at the mininum. He is happy if we repace it with a 2009 12m but not a 2008 12m? As I have stated we have no 14m kites in stock 2008 or 2009.


Just needed to make sure all are aware we are trying to our best to fix this problem.

If anyone here thinks I have not approtched this properly fell free to comment. Feed back is good in this situation.



I do not think this is the best place for this to be thrashed out but I feel need to defend myself.

Regards

Danny



As the saying goes, "There are always two sides to every story". That puts things in a slightly different light Danny. I think it sounds like you are trying to sort this out the most reasonable way possible.

D
r1mick
r1mick
VIC
36 posts
VIC, 36 posts
21 May 2009 4:34pm
OK.. There seems to be a bit of correspondence "omitted" in Danny's response below.. I have not "sledged" the brand or the person I am dealing with..and I have already said that I am the 1st to admit that maybe "I got a dodgy 1 of thousands of good ones".. I am mealy voicing my frustration, with having worked in other industries where clear issues surrounding faulty manufacture would be a swift replacement process.. Maybe the kiting industry is a little different..

But.. to clear a few things up..

1. Yes the kite was bought as part of a run-out sale.. What valid point is this? Does that mean when you buy a car that is on the verge of a model change, do you only get 20 days warrantly until the new model comes out ?

2. An offer to fit the replacement bladder was never made.. But yes, they are not in my state.. However, the bladder was replaced with the help and support of several people all with shop &/or 5-10 years experience kiting..

3. A replacement of the same year in a 12m was never offered, but it was 'talked' about.. Yet it was also agreed that the 2008 model was significantly low in bottom-end power.. and was agreed that a 12 meter of the same year would not be a suitable replacement due to the loss in power

4. Please feel free to make your own judgement on the re-sale value of a 2nd hand kite, let alone one that’s had a major repair?

5. It was only this morning the plan has changed to now send the kite back for the importer to have a look at

6. As above..

7. I was offered to buy a 2009 model for $800 as a discount price.. I have put it to the importer that in the lack of them having stock of 14m in either 2008 or 2009 models, (& agreeing with them that the 2008 12m model doesn’t have enough bottom end) that the 2009 12m with its “major improvement in bottom-end power” would be a more suitable replacement and one that is more closely matched to the required power of my 14m


To sum it up.. Danny is the person I purchased it from and is a proxy with the importer.. I believe Danny is trying to get things sorted but is also at the mercy of the importer.. And as I have already stated.. I do not want to sledge the brand or a person.. That’s not why I started this topic.. It was started to find out if other people reckon what the importer is telling me “happens all the time” of twisted bladders causing LE’s to pop.. (But again.. I still have 3 people backing me up on the bladder NOT being twisted and being installed correctly)
loco4olas
loco4olas
NSW
1525 posts
NSW, 1525 posts
21 May 2009 10:05pm
r1mick said...

OK.. There seems to be a bit of correspondence "omitted" in Danny's response below.. I have not "sledged" the brand or the person I am dealing with..and I have already said that I am the 1st to admit that maybe "I got a dodgy 1 of thousands of good ones".. I am mealy voicing my frustration, with having worked in other industries where clear issues surrounding faulty manufacture would be a swift replacement process.. Maybe the kiting industry is a little different..



Same as the stand up paddle board....ooops wrong forum.....

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