tatkins said...
I had a similar issue with stitching too close to edge of the material on a chicken loop, plus a leaking valve on the kite. The seller wasn't interested, which to me, reflected on the brand. I mentioned it to KitePower and even though i hadn't bought it from them, they sorted it all out for me with a new chicken loop and repair to the valve under warranty.
Maybe try another store that cares for its customers!
Wow, now that says a lot for Kitepower doesn't it.

Good to see there are still shops in the industry doing what they can to make sure the right thing happens. Keep the good karma flowing.
D