Important Please read
Last summer we developed a metal friction ring to replace the plastic bridal pulleys on the 2014 RPM. The goal was to introduce a lighter and more durable part. The new rings were extensively tested over the course of many months and approved for production. Unfortunately, in the transition to volume production an OEM manufacturer defect with the red colored coating process surfaced. Depending on the amount of use and the sand conditions at your local beach, the red coating can wear and leave a small burr on the sliding surface. If this happens, it will cause wear on the bridal line, which will eventually need replacement.
Solutions:
As of March 2014, we have reverted to the original plastic Ronstan pulley that was used in previous years. All 2014 RPM?s are now delivered from the factory with this change already made. If your kites arrive with plastic pulleys installed, then no action is required. You only need to explain the reason for the change to the customer.?
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Red Metal PullEy
Kites produced prior to March 2014 were delivered with the red metal pulley. We have developed a pulley replacement kit that takes about 5 minutes to swap out the parts. It includes four plastic Ronstan pulleys spliced onto two short replacement bridal lines. Detailed printed instructions are enclosed in the kit, plus a short instruction video will be available on the website.
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?Pulley Replacement Kits
The replacement kits are available free of charge. If you need replacement kits simply place an order at
[email protected] and we will send them out. If a customer needs a kit, they should first be directed to their local local dealer. Alternatively, they can be ordered directly from Slingshot?s customer service hotline.?
Download the 2014 RPM Bridle Replacement Instructions >>
contact slingshot
We are looking forward to a great season and while we make every effort to prevent problems like this, sometimes it happens. We appreciate your continued support to quickly get these replacement parts to your customers.
Our customer service team stands ready to assist however possible.
RIDER HOTLINE: USA 1.877.775.4832 / INTL 1.509.427.495
[email protected]?
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slingshotsports.com
USA 1.877.775.4832
INTL 1.509.427.4950
1218 Wasco St.
Hood River, Oregon USA 97031
SHIPPING ONLY:
390 Evergreen Drive
Suite F Bonneville, Washington USA 98639
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