Stung by Jet Star

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Ioz
Ioz
WA
495 posts
Ioz Ioz
WA, 495 posts
1 Sep 2009 1:04pm
Having a fine time over here in Indo but it cost me a bit more to get here than i expected. Only brought one surfboard, one kite board, two kites and minimal other gear and still came in at 32kg's.

Thats 12 kg's over the miesly 20 kg allowance, and that is with me carrying on perhaps 10 kg's.

the $20 a kg is over the top - perhaps $5 - $10 could be ok. - the tickets where not that cheap and in fact they end up charging me in US $, which I was not aware of - that sucked to.

So they hit me up for another $240 just to get here and when I go back it will be the same again plus any extra with gear I buy - so as you can imagine i think it is pretty rude. (all up extra $500 or so)

Only by letting other crew know that this company will treat you like this if you pursue a couple of these fantastic water sports, if some people start voting with there bookings it could make a difference in the future.

I won't be flying with them again.
Slack
Slack
WA
685 posts
WA, 685 posts
1 Sep 2009 1:34pm
Yeah its tough paying excess but I think you’ll find all of those charges are clearly spelt out somewhere before you buy your ticket.

Flyer beware!
Burls
Burls
209 posts
209 posts
1 Sep 2009 1:54pm
Just a tip Ioz..........

Make sure your gear is as dry as possible when you're flying back. Damp gear can easily add another 3-5 kilos to your overall baggage weight, and Jetsar will gladly charge you for every additional gram.
loco4olas
loco4olas
NSW
1525 posts
NSW, 1525 posts
1 Sep 2009 4:15pm
Went with Crapstarthe past few years-going with Garuda next week-full service airline and much more generous with baggage.

Joffa
Joffa
QLD
87 posts
QLD, 87 posts
1 Sep 2009 4:22pm
Garuda have a mixed safety record to say the least! I would definitely think twice about fly Garuda inside Indo as the planes are so old and dodgie... No problems flying International with them but try not to fly internally with them unless u have too and it's from experience that I say this!
lostinlondon
lostinlondon
VIC
1159 posts
VIC, 1159 posts
1 Sep 2009 4:31pm
Ioz said...

Only brought one surfboard, one kite board, two kites and minimal other gear and still came in at 32kg's.


Only huh? That's a lot of gear to take on a plane!


Thats 12 kg's over the miesly 20 kg allowance, and that is with me carrying on perhaps 10 kg's.



Its 20kg pretty much wherever you fly, unless you fly to the states - top tip - weigh your gear before you go and don't take so much!

Jetstar charge excess because thats how they make money.



theDoctor
theDoctor
NSW
5786 posts
NSW, 5786 posts
1 Sep 2009 4:38pm
merpati is the real one to watch for, last time i flew with them inter-islands they did their pre flight safety check by bashing the wings with a rubber mallet, i kid you not!
i think they name changed to adam air to throw off their dismal safety record... garuda is fine international and very generous with over weight luggage, came home last season with 42kgs of crap and after some animated pleading and begging and showing my passport to show how often i visit indo with garuda, they let me bring it all home sans excess charge.

going with jet star in nov only cause the ticket was free, not looking forward to trying to get my sup on board.
andyy
andyy
QLD
232 posts
QLD, 232 posts
1 Sep 2009 5:08pm
You can pre-buy your excess baggage with Jetstar.

Nationally it is $10 per kilo over but pre-bought it's like $6.

I presume you can do this internationally as well.
the gaz
the gaz
WA
173 posts
WA, 173 posts
1 Sep 2009 4:01pm
yeah, went with Garuda recently. They allowed 15kgs for sports stuff per/p. The 2 of us had 30kgs excess to play with, worked out well with 2 kites, board, etc.

Would suck if you had to pay more for your excess than the flight.
cRAZY Canuk
cRAZY Canuk
NSW
2528 posts
NSW, 2528 posts
1 Sep 2009 6:01pm
Just got back form the Cook Islands and where on Pacific Blue they used the old Virgin Blue baggage rules (1 bag of sports equipment = 5kg of your allowance) stuffed us up a bit but they where saying that all international Pacific Blue flights are still supposed to be using that rule.

Internally in Aus Virgin Blue is 28kg total
airhead
airhead
WA
814 posts
WA, 814 posts
1 Sep 2009 4:50pm
the gaz said...

yeah, went with Garuda recently. They allowed 15kgs for sports stuff per/p. The 2 of us had 30kgs excess to play with, worked out well with 2 kites, board, etc.



Yeap also went Garuda in July with the family so I took 3 shortboards and a long board no problemo


fleurieu
fleurieu
SA
45 posts
SA, 45 posts
1 Sep 2009 6:30pm
I would have a look at what it would cost to box up your kites and ship them back with a separate courier. Just make sure you insure it just in case. May work out cheaper.
Surfer62
Surfer62
1357 posts
1357 posts
1 Sep 2009 5:14pm
cRAZY Canuk said...

Just got back form the Cook Islands and where on Pacific Blue they used the old Virgin Blue baggage rules (1 bag of sports equipment = 5kg of your allowance) stuffed us up a bit but they where saying that all international Pacific Blue flights are still supposed to be using that rule.

Internally in Aus Virgin Blue is 28kg total


Yep same here, just back from Bali with Pacific blue (Virgin), 1 x kite gear bag around 22kg, leavin oz the friendly checkin girl let me know it only counted for 5kg of checked baggage, told me to shop up !!!! So I could have checked a second bag with another 15kg in it.

Travel Virgin pack 2 bags, call one as sports gear and use up the whole 20kg allowance in it.

Easy checkin both ways, very friendly helpful staff, go Virgin
samoht
samoht
QLD
111 posts
QLD, 111 posts
1 Sep 2009 7:54pm
Recently flew to Vanuatu and had a kite bag with gear 28 kgs. plus another bag 5kgs
The Jetstar flight to Brisvegas they slugged me, even though I paid full fare, The check in was a real hassel, and they shuffle you all around the air port to get sorted.

On the other hand,
The Virgin - Pacific Blue were excellent, (Brisvegas to Port Villa) no questions, nothing a problem, no extra charges, and all smiles.

I avoid Jetstar if I can, I have found that usually paying a bit more for the ticket with either Qantas or Virgin, works out more economical that trying to skimp on things with Jetstar.

While talking about airlines, if you ever decide to Fly to South America, do not use Aerolinas (Argentinean Airlines). It's cheaper, but when you get on the plane you will know why. No entertainment, the worst food I have ever experienced, and delays and flight cancellations are the norm. Use LAN Chile' or Qantas. LAN have all reasonably new planes, comfortable and reliable, with the new sort of entertainment systems.
Happy Travels

fellodawind
fellodawind
65 posts
65 posts
1 Sep 2009 8:09pm
the airlines are certainly making it more of a challenge for us to travel and heavy penalties for us if we are over.. so far ive been pinged once in the last 3 years and have not repeated that episode.. make sure u do your homework and find out the airlines allowance.. i only fly with a 129 twin tip and a 130cm kitebag and it gets me thru the check in at airports.. the airlines are very strict about checkin luggage been a certain weight but lax on the carry on luggage.. if your taking a surfboard or SUP with u then theres no escape.. i fly air asia alot and they have a 15 kg limit and will ping u for any obvious sports board u have.. and now will actually ask u to open your bag to make sure your not telling fibbies about it.. as long as the board is at the bottom of the bag and there are clothes on the surface there isnt a prob.. ive been cleared everytime.. with air asia having the 15 kg limit i have to carry the bar/lines and harness and kite on me and get thru with a smile.. it wont last forever but its good while it is.. more money for beer :)
jumphi
jumphi
NSW
30 posts
NSW, 30 posts
1 Sep 2009 10:14pm
I always put all the heavy stuff in an oversized carry on bag, I've never had one of these weighed . You always see people carry on those huge carry on bags, just be one of them.
Dunno but I can get 2 kites board and gear at 20kgs. I just take minimal clothes
dave......
dave......
WA
2119 posts
WA, 2119 posts
1 Sep 2009 9:17pm
2 kites, twin tip, surfboard is around 19 kgs if packed in a board bag. When going to bali wear the oldest clothes you have and buy the rest over there as you throw out your old rags. Bag limits are LIMITS, expect to pay more if youre over. Poor airlines are crying poor
tightlines
tightlines
WA
3510 posts
WA, 3510 posts
1 Sep 2009 10:01pm
jumphi said...

I always put all the heavy stuff in an oversized carry on bag, I've never had one of these weighed . You always see people carry on those huge carry on bags, just be one of them.
Dunno but I can get 2 kites board and gear at 20kgs. I just take minimal clothes


Yep I flew with Qantas to Qld recently and you are allowed 23kg in your check-in luggage and also two fairly large (one can be kitebag sized) 7kg bags carry on, which no-one seems to take full advantage of.
I squeezed a 7 and a 9 in a kite bag and it was pretty much spot on 7kg the other bag had camera, laptop, clothes, fins etc and weighed (by me) at 7kg as well. Neither of these was weighed by the airline at Perth or Cairns.
Check-in luggage was two large kites (a new 12 that I hadn't had the chance to try and my old trusty lightwind Bandit 13 just in case),harness, tt, wetty, towel etc and surfboard and came in at 25kg.
So I ended up taking a shipload of gear for $20.
greenleader
greenleader
QLD
5283 posts
QLD, 5283 posts
2 Sep 2009 12:21am
travel qantas, pay the extra, get a meal, quality service and relaxed baggage limits or winge like old mate ioz about a few bucks for his surfing and kite quiver!

next he'll be winging that the guy sitting next to him was wearing a singlet stubbies and thongs.....sheesh.
surfingboye
surfingboye
NSW
2707 posts
NSW, 2707 posts
2 Sep 2009 10:13am
jetstar {=3 virgin
KitingCasey
KitingCasey
QLD
242 posts
QLD, 242 posts
2 Sep 2009 10:41am
That happened to me when returning from a season at the snow last year, tried hitting me up for $300 I ended up putting on two pairs of board pants, both my snow jackets, carrying on such things as snowboard boots and bindings....still coast me like $140 but managed to half the original price atleast!!!
djdojo
djdojo
VIC
1614 posts
VIC, 1614 posts
2 Sep 2009 11:35am
woah. i find some of these posts a bit rich.

i'm not on the side of the airlines, but they do spell out what they can charge you, it's not some magical made up on the spot secret. if their terms seem unfair, fly a different airline or to a different place.

the fact that a person is kitesurfing at all, and further, that they can afford regular travel to do so already puts them in a pretty darn fortunate group of humanity. if i could afford an international holiday each year and as much kite gear as some people seem to have, i'd just get on and enjoy it.

as it is i'm stoked to have a twintip and two second hand kites and a public transport system to get me to the beach. but i guess if connex and yarra trams wanted to start charging me to take my toys to the beach, i'd have a whinge too ...
Taz
Taz
VIC
9 posts
Taz Taz
VIC, 9 posts
2 Sep 2009 1:11pm
KitingCasey said...

That happened to me when returning from a season at the snow last year, tried hitting me up for $300 I ended up putting on two pairs of board pants, both my snow jackets, carrying on such things as snowboard boots and bindings....still coast me like $140 but managed to half the original price atleast!!!


Same thing happened to me on a recent trip to NZ. Flew over with Virgin, no problems at all with their sports allowance. Returned with Jetstar and had issues trying to get under the limit. Ended up putting on all of my clothes, one top after another then taking off the lot in one go and tying them around my waist. Snowboard boots were heavy so it made sense to wear them on the plane Put my helmet on for the photos taken by my mates before checking in... nearly checked in wearing it just for a laugh.

Ended up paying about $100 but was pleasantly surprised when my credit card statement confirmed it was $NZ and converted to about $80 AUD. Having said all that it was my own fault, should have packed less. Will remember for next time but will certainly chose Virgin over other carriers whenever I can.
loco4olas
loco4olas
NSW
1525 posts
NSW, 1525 posts
2 Sep 2009 1:18pm
Joffa said...

Garuda have a mixed safety record to say the least! I would definitely think twice about fly Garuda inside Indo as the planes are so old and dodgie... No problems flying International with them but try not to fly internally with them unless u have too and it's from experience that I say this!


There's not much choice internally-Adam Air, Garuda, Merpati, Mandala-all pretty dodgy.

theDoctor said...

merpati is the real one to watch for, last time i flew with them inter-islands they did their pre flight safety check by bashing the wings with a rubber mallet, i kid you not!
I think they name changed to Adam air to throw off their dismal safety record... garuda is fine international and very generous with over weight luggage, came home last season with 42kgs of crap and after some animated pleading and begging and showing my passport to show how often i visit indo with garuda, they let me bring it all home sans excess charge.

going with jet star in nov only cause the ticket was free, not looking forward to trying to get my sup on board.


Nope-Merpati is still Merpati-and I'm flying em' once again next week.

Worst flight ever was over to Nias in the late 80's-very very dodgy.
arkgee
arkgee
NSW
639 posts
NSW, 639 posts
2 Sep 2009 1:21pm
sounds like nobody is weighing thier stuff before they go to the airport...they just go and hope they are under...couple of kites...couple of boards..and the rest of the stuff...bingo!! your way over...and who wants to go if you cant take all the toys...you can pre purchase kilos when you buy your ticket, and it will be a lot cheaper than what the smiling lady at check in will charge you, and if your still over you can say oh come on give us a break! i've allready bought extra kilos, and you have more chance of them waving you through...workes for me...oh and go vigin or garuda.
vishy
vishy
WA
451 posts
WA, 451 posts
2 Sep 2009 1:05pm
Surfer62 said...

cRAZY Canuk said...

Just got back form the Cook Islands and where on Pacific Blue they used the old Virgin Blue baggage rules (1 bag of sports equipment = 5kg of your allowance) stuffed us up a bit but they where saying that all international Pacific Blue flights are still supposed to be using that rule.

Internally in Aus Virgin Blue is 28kg total


Yep same here, just back from Bali with Pacific blue (Virgin), 1 x kite gear bag around 22kg, leavin oz the friendly checkin girl let me know it only counted for 5kg of checked baggage, told me to shop up !!!! So I could have checked a second bag with another 15kg in it.

Travel Virgin pack 2 bags, call one as sports gear and use up the whole 20kg allowance in it.

Easy checkin both ways, very friendly helpful staff, go Virgin


Another vote for pacific blue for international flights, the sporting goods bags count as 5kg of your baggage allowance regardless of how much they weigh.

Remember a lot of travel bags alone will weigh 5kg.

With Pacific Blue's policy be careful about placing clothes with your sporting goods, technically they should be separate if you want to take full advantage of their policy.

Had a few issues on the way back, I had acquired an extra board and they did not seem to understand, but we shuffled some gear and it all worked OK. They also seem to have a fair bit of legroom on their planes.

Thanks
Matt
ianmac
ianmac
WA
267 posts
WA, 267 posts
2 Sep 2009 1:12pm
the gaz said...

yeah, went with Garuda recently. They allowed 15kgs for sports stuff per/p. The 2 of us had 30kgs excess to play with, worked out well with 2 kites, board, etc.

Would suck if you had to pay more for your excess than the flight.


i just came back from Bali with garuda on anew plane !! was all good
the real plan is to get to airport early, like be the first one to check in and then get the hard luck story rolling you have a far beter chance with an empty plane, rather than being passenger number 176 rolling in with excess

hey Gaz is that you kiting at Peli on your avtar ? bring back the frog!
Ioz
Ioz
WA
495 posts
Ioz Ioz
WA, 495 posts
5 Sep 2009 8:36pm
Yes - the excess cost me more than the original ticket,

that can't be right - can it ?

Charl dv
Charl dv
WA
2485 posts
WA, 2485 posts
5 Sep 2009 9:36pm
greenleader said...

travel qantas, pay the extra, get a meal, quality service and relaxed baggage limits or winge like old mate ioz about a few bucks for his surfing and kite quiver!

next he'll be winging that the guy sitting next to him was wearing a singlet stubbies and thongs.....sheesh.


qantas absolutely fingered me on way from brissy ay 23kg with 39 on me. weighed everything wouldnt let me have my initial carry on as a carryon becus it was too big aparantly but it was just a large back pack (similar to kite bags) i ended up wearing 10 shirts a jumper 3 shorts jeans, throwin out towels n **** i dont need to weigh in.. still like 8k ove limit paid up big time... ONLY to as soon as all that i just chukd it in my big kite travel bag and no dramas... wish i knew that **** earlier wudnt of thrown all my stuff out
poor relative
poor relative
WA
9106 posts
WA, 9106 posts
5 Sep 2009 9:44pm
loco4olas said...

Worst flight ever was over to Nias in the late 80's-very very dodgy.


At least you werent on the boat. now that is dodgy.
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