KBV / AKSA is there anyone out there??

> 10 years ago
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Smithy
Smithy
VIC
859 posts
VIC, 859 posts
2 Feb 2013 2:17pm
Renewed my membership back in December but never heard boo, no new tags or membership card etc. ro replies to enquiries on the AKSA web site. Anyone have any idea what is happening to our associations?

Doesn't instill much confidence if you actually needed their help...
Beersy
Beersy
TAS
753 posts
TAS, 753 posts
2 Feb 2013 3:51pm
I renewed mine in september and got it in a couple of weeks...
slatimer
slatimer
VIC
22 posts
VIC, 22 posts
4 Feb 2013 1:31pm
I also need to talk to them about insurance, had no reply via email or a call back.

unacceptable really, why bother with insurance if you can't use it.
Kaos
Kaos
VIC
49 posts
VIC, 49 posts
7 Feb 2013 12:00am
No Reply from KBV.
Because they are waiting for a Reply from AKSA since June 2012.

KBV took cash for AKSA membership. On 2010 Vic State Titels.
I competed in the 2010 Titles.
I competed in the 2011 Aus Titles,
Don't hear from AKSA then notice this:
http://www.aksa.com.au/Resources/Documents/national%20championships/AKSA%20Freestyle%20Comp%20Results%202011.pdf
Im not even on the Frekken list.

Contacted AKSA and they say they have not received my funds nor my enrollment form from KBV for 2010. WoW

Contact KBV they were real good and wanted to do the right thing and fix up the issue with AKSA.

AKSA - NO GO -

Seems like AKSA don't like to do the right thing.
Why let me compete in two comps if, according to them, I had no cover
No Insurance,
No DUTY OF CARE,
No Reply,
No Refunds for comps nor insurance,
No Trust in the AKSA association.

They're quick to take your money and even quicker to turn their backs on you.
slatimer
slatimer
VIC
22 posts
VIC, 22 posts
7 Feb 2013 10:21am
This is very interesting, I heard of someone getting kiting specific public liability insurance attached to their house insurance. I will be looking into this and then I will not need AKSA at all.
So what would have happened Kaos if you had injured yourself whilst competing ??
where do they get off doubling the fees to join then doing this kind of thing to people who want to do the right thing and join them.
KBV, do you have an opinion ??
Kaos
Kaos
VIC
49 posts
VIC, 49 posts
7 Feb 2013 3:30pm
Yip- 2010 Vic titles during big air comp stuffed up a landing, gear got tangled Declan saved me and turned out I ended up in the Alfred hospital for a day.

Doctors were worried about the brain being damaged and also the long term affect.
I told them not to worry I have made it this far with out one.

Yip - I am also interested in the specific public liability insurance.

I really enjoy competing in the comp's and it takes a bit of cash to get around OZ and dedication but because we have to have AKSA membership's to compete I will not do another comp in Aus again until AKSA can do the right thing and amend there mistake.

So my guess is I will not be competing.

As far as I can remember AKSA only cover 3rd party's so I think I would have been on my own steam with Medical bills. "not sure"












spw2000
spw2000
VIC
77 posts
VIC, 77 posts
10 Feb 2013 7:11pm
Kaos said...
As far as I can remember AKSA only cover 3rd party's so I think I would have been on my own steam with Medical bills. "not sure"


Kaos - I seem to remember seeing a document (from QBE as the underwriter I think) where there was an amendment to now include personal injury. This was about the same time AKSA took over membership management. Unfortunately, as AKSA manages membership (and thus insurance) this info needs to come from them. I thinks each one of us is TOTALLY (and legally) within our rights to receive a product disclosure document and even a copy of the policy.

Otherwise I agree, if you can get public liability included in a household insurance (and someone give us specifics please???) then that part is solved. Participating in comps is where this becomes a problem. Reduced fee upon proof of insurance??
slatimer
slatimer
VIC
22 posts
VIC, 22 posts
15 Feb 2013 9:39am
finally got a reply, (chaps been on paternity leave) seems the excess is $2500 !! apparently down from $5000 last year. so I would have had to pay anyway.

Third party only ? yes, I was also under the impression if kitesurfers are involved then you are on your own. assume that means yourself if you stuff up, they won't pay.

throw yourself on a highway and get TAC.....

currently insured through 2013 so will look into independant insurance at year end.
Smithy
Smithy
VIC
859 posts
VIC, 859 posts
15 Feb 2013 8:45pm
I also Finaly got an email reply from KBV stating they had sent out the tags etc early Jan. as I had not received over a month later they sent out a second set. Low and behold a few days later I get my tags and card in the post..... Then about 10 days later I get another set.... Go figure.
Flying Kiwi
Flying Kiwi
WA
258 posts
WA, 258 posts
14 Mar 2013 8:31pm
Hi Smithy,

Glad you got your tags, I think you were emailing AKSA not KBV. It sounds like your original tags were lost in the post, which happens somtimes. Sorry it took so long to sort it out, I was busy with family and missed your December emails.

Hi Slatimer,

I don't really understand your post about "if kitesurfers are involved...." I would suggest if you want to find out more about the insurance email AKSA with some scenerios and we can advise whether it would be covered. eg if you are kiting and injury someone else while following the CLEAR guidelines you are covered as it is a public liability policy. If you are kiting on your own and are injured you are not currently covered, except for death or permenant disability from now on. We will try to increase the personal injury cover, but want to do it without having to raise the membership fees.

Hi Kaos,

I think you get confused between AKSA and KBV, and most of your issues were with KBV and the event organisers. When you contacted AKSA about the national rankings you were told that the event organisers and KBV had not passed on your membership application or fees to AKSA. KBV was asked to investigate and did not get back to AKSA, and you were not able to produce proof that you paid membership.
You need to be talking to the people you paid the money to at the event, not AKSA!
This is a good reason why AKSA promotes joining direct online at www.aksa.com.au before going to events, so your membership is sorted in advance and you are not relying on event organisers to pass on your details and money, as not all of them do it.
I get a bit sick of people slagging off the hard work done by associations without being able to produce any evidence to support their claims

Cheers
Gav
finn12
finn12
VIC
34 posts
VIC, 34 posts
15 Mar 2013 12:27am
So as a new kiteboarder am I better off joining aksa or kbv? Or is it the same thing now?
Flying Kiwi
Flying Kiwi
WA
258 posts
WA, 258 posts
15 Mar 2013 6:36am
Join AKSA online, then you become a member of AKSA AND KBV, they use the same database.

At some events in the past people have paid their membership fee to the event organisers who have not pasted on the details to AKSA, so in effect they never joined AKSA. This is disappointing and AKSA is moving towards only santioning events that use the AKSA website for event registration, which ensures that membership applications get to AKSA and everyone is covered by the AKSA insurance.

As AKSA is becoming Kiteboarding Australia, the same applies for KA.

So I have no doubt that Kaos paid his membership fee to the event organisers, but I think he needs to be hassling them for proof that they pasted on his details and money to AKSA, rather than AKSA. He has been told this in all of the communication he has had with AKSA in the past.
Kaos
Kaos
VIC
49 posts
VIC, 49 posts
16 Mar 2013 2:15am
WoW im shocked

A response from AKSA.

Thanks for taking the time off your busy schedule Flying Kiwi to respond to: Smithy's -3- months later,
Slatimer more than a month and
Kaos -9- months later.

And I haven't heard back from KBV so I take it they haven't had a response from AKSA for 9 months on my case as well.
Last email I had from KBV was 16 of May 2012 stating:

"I have reached out to AKSA (and will do so again) to make sure you are good to go for Townsville. However, there is a bit of back-and-forth on your issue last year. We also have one or two anomalies across this year with some members accounts so we are trying to resolve all issues at the same time (KBV suspects there may be one root cause to this)."

FK you stated "KBV was asked to investigate and did not get back to AKSA"
You might be confused because according to KBV's email they where in discussions with AKSA.

I have had numerous email RESPONSES from KBV to resolve my case.
I have had "ALL" of ONE RESPONSE from AKSA.
Judging by RESPONSES and all your previous confused, slippery remarks, I think I TRUST KBV.

KBV state they have had a bit of back and forth with AKSA over my case.
KBV are waiting for a RESPONSE from AKSA.
Will AKSA do the right thing?


Flying Kiwi
You are sick of people slagging of the so called hard work of the association.
How do you think we as members feel about being ripped off and not being responded to and treated like idiots!?
You guessed it, no TRUST and pretty SICK to mate.
Is AKSA really looking after there Members?

Thanks anyway for responding.
































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