Finshop.com.au

> 10 years ago
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Grenfell
Grenfell
NSW
291 posts
NSW, 291 posts
18 May 2016 4:36pm
Anyone had any experience with these guys? Ordered a fin, processed payment and heard nothing from them 10days later?! Have tried to email, bounces back. Have called and text and no dice. At the least sh!tehouse service...
NTAA
NTAA
NSW
56 posts
NSW, 56 posts
18 May 2016 4:50pm
That's surprising. I've purchased from them a few times. They always delivered within a few business days.
riverider
riverider
TAS
1112 posts
TAS, 1112 posts
18 May 2016 7:18pm
I've bought fins from these guys a couple of times and they have always been spot on.
Helmy
Helmy
VIC
799 posts
VIC, 799 posts
19 May 2016 2:33pm
Grenfell said..
Anyone had any experience with these guys? Ordered a fin, processed payment and heard nothing from them 10days later?! Have tried to email, bounces back. Have called and text and no dice. At the least sh!tehouse service...


Grenfell, did you give them your address?

Have you checked the shed????????
Grenfell
Grenfell
NSW
291 posts
NSW, 291 posts
20 May 2016 1:26pm
Mate the shed is safe and sound.... my booby traps remain untouched
Grenfell
Grenfell
NSW
291 posts
NSW, 291 posts
23 May 2016 9:00am
My advice to anyone wanting to use these guys would be steer well clear. I've called, text, emailed (which bounces back) and I’ve had one response (looks automated) and no fin or monies returned. I've had some pretty sh!tty customer experiences in my time but this is about the worst....


Finshop
Finshop
1 posts
1 posts
23 May 2016 2:57pm
HI GRENFELL,

REALLY SORRY ABOUT THIS WE LOST A COUPLE OF CUSTOMERS DETAILS IN A SITE UPGRADE PLEASE EMAIL [email protected] AND WE WILL RESOLVE THIS ASAP,

FINSHOPteam
Grenfell
Grenfell
NSW
291 posts
NSW, 291 posts
25 May 2016 1:46pm
Only fair enough to say Jye from Finshop called last night. Theyve had some website issues which are apparently fixed. He couldnt of been more helpful in terms of offering a refund and a free set of fins. Cheers.
yt04
yt04
QLD
397 posts
QLD, 397 posts
25 May 2016 2:07pm
Score! Nice to have a win after you thought you got screwed. Thanks for the follow up post.
Helmy
Helmy
VIC
799 posts
VIC, 799 posts
25 May 2016 2:09pm
Grenfell, Just make sure the fins don't have an implanted tracking device.
Wouldn't want the location of the shed identified, would we...????
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