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Soloshot3 not working after last updated

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Created by CAPWP 1 month ago, 14 Aug 2018
CAPWP
62 posts
14 Aug 2018 5:02AM
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3 days a go perform last updated, but no recognize the tag after to many attempts quit the tag and continued to the updated.

Next is not recognized the camera and from now the soloshot3 is stuck on this point and way to make work.

is anybody have similar issues..?

regards

II really like the SS3 but this is crazy

FRP
149 posts
14 Aug 2018 10:01AM
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Hi Capwp

Yes after the last update my apple computers will no longer recognize the videos (iPad and MacBook Pro). I shot some video in a park yesterday and then checked it on a windows computer at work today and the video was ok. Bugger! I have contacted Soloshot support, they did get back to me after 10 days but as of yet no suggestions. I wonder if support has been swamped after the last update? As far as the Apple computers I suspect that with the last upgrade to Soloshot edit they have changed how the videos are named and it may not be compatible with apple products? Just guessing however.

Check to see if your tag updates are current. There was a tag update that I think was after the last camera and base update and I did that update yesterday.

Bob

cantSUPenough
VIC, 1593 posts
14 Aug 2018 2:09PM
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You have to wonder about their engineering/development capabilities. But you really have to wonder about their QA/QC process. Sheesh...

supthecreek
1535 posts
14 Aug 2018 8:48PM
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Sorry to hear that the latest update is screwing things up.

The Failures
My SoloShot3 arrived in November 2017
I got several waves followed on a 4 month trip down the East Coast after setting up EVERY session. Sheesh.
I got ONE session followed in Thailand.

Early July or late June I updated.... still junk

Success at last!
THEN.... on July 16th I did an update that appeared to be totally new, because I had to redo the entire set-up routine.

Voila! It has been absolutely PERFECT since that update.
I saw the update that was touting the "Edit" program and said "no way"
That seemed like adding a whole new set of controls and capabilities to the camera....... the kind of change that comes with "Bugs"

As long as it keeps working I doubt I will ever update again.


I wonder if you folks can request a "Redo" and revert back to my last update.
I have an old Macbook Pro, and it works perfectly.

Here's my version:





FRP
149 posts
15 Aug 2018 8:15AM
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Select to expand quote
supthecreek said..
Sorry to hear that the latest update is screwing things up.

The Failures
My SoloShot3 arrived in November 2017
I got several waves followed on a 4 month trip down the East Coast after setting up EVERY session. Sheesh.
I got ONE session followed in Thailand.

Early July or late June I updated.... still junk

Success at last!
THEN.... on July 16th I did an update that appeared to be totally new, because I had to redo the entire set-up routine.

Voila! It has been absolutely PERFECT since that update.
I saw the update that was touting the "Edit" program and said "no way"
That seemed like adding a whole new set of controls and capabilities to the camera....... the kind of change that comes with "Bugs"

As long as it keeps working I doubt I will ever update again.


I wonder if you folks can request a "Redo" and revert back to my last update.
I have an old Macbook Pro, and it works perfectly.

Here's my version:






Thanks Creek

Very good question if it is possible to move back to an earlier firmware version. I will put that question to Soloshot support. You are wise to wait on the 'edit' versions. I really do believe that if it "isn't broken don't fix it" and that "perfection is the enemy of good".

I will I'll likely buy a couple more micro sd cards, fill them up and then, see if I can do the editing after work on a work computer. Not ideal but will probably need to await further updates before this is sorted.

Keep the the videos coming! Inspirational!

Cheers

Bob



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"Soloshot3 not working after last updated" started by CAPWP