had a go on a naish 10.6 feels good,so much better than oxbow,just on flat water,1.200 second hand with ali paddle,mmmmm

dont no about cracks on the deck, it is stuck down with grip it just has a few scrathes on the sides,cant see any dents

Sucking water so you have now checked and it does suck water?

I know you have a issue with Naish at the moment and that's cool but i also think the facts should still be correct and that is in all the Naish boards i own 2 have some cracks all from misuse and that is out of 7 boards and i have also replaced nearly all the faulty naish grips and none of those boards had cracks in them so its not something that happens on every board. I have also dealt with Naish over the years with kiting and stand up and they have always stood by there products and the grip replacement should prove that. Some one said to me the other day If the board was white would you notice it?

Probably another locked topic coming up.

chickenman66: For $1200 thats a great deal as the 10'6 is a great board and surfs really well.

Jacko

loco4olas said...

chickenman66 said...

dont no about cracks on the deck, it is stuck down with grip it just has a few scrathes on the sides,cant see any dents

I had exactly the same-brand new board-week old, the Naish deck grip comes off (as it tends to-known issue which they WILL replace under warranty) to reveal a 15cm crack. Problem is you don't know the crack is there unless the grip comes off-all the while it's still sucking water.

It may not be long until loco is baned...

ban loco....?

why..? are the naish distributers/advertisers putting on the pressure..?

i'd be seriously pissed too, especially when said company pimps themselves as industry r+d leaders, their boards cost so much and this problem seems to be inherent in a great many of their boards.
they make serious money selling these things, popping them out by the truck load from a place that pays pennies and has scant regard for human rights or environmental issues, only to be sold overpriced to a bunch of tossers who wank on about how soulful, spiritual and conected to mother nature they feel when suping.
don't get me wrong i'm as guilty of this as anyone.
but
i for one really appreciate loco4olas bringing this to the attention of potential sup buyers and naish users who might not have been aware their boards were decaying under their feet.
i have seen naish boards being fixed numerous times now, all on the deck and because i did not [and will never (for personal reasons, not anti naish- there are many aus made alternatives)] own one i did not put two and two together until loco4olas wrote of his experience here.
in a few questionable cases, i believe lauries consistency in the forum policies leaves a lot to desired, before locking loco4olas' previous topics, i would have liked to have seen an outcome come about for him sooner, built by pressure from a discussion of a problem experienced by numerous naish users, here at what is most probably australias largest sup community (and to dismiss it as brand bashing makes my skin crawl, pangs of corporate loyalties and does not make sense, how can you not be critical if you have a problem, how can you not be emotional if you are trying to communicate?), i felt like his cause was just beginning to gain momentum before it was quashed and the cause of the many was reduced to the problem of the one (one of the things i thought was really powerful of an industry sponsored forum was that we could bring their cheap arse tactics to task... sadly forum policies in this case seem to stand in the way)

angie pangi said...

Sucking water so you have now checked and it does suck water?

I know you have a issue with Naish at the moment and that's cool but i also think the facts should still be correct and that is in all the Naish boards i own 2 have some cracks all from misuse and that is out of 7 boards and i have also replaced nearly all the faulty naish grips and none of those boards had cracks in them so its not something that happens on every board. I have also dealt with Naish over the years with kiting and stand up and they have always stood by there products and the grip replacement should prove that. Some one said to me the other day If the board was white would you notice it?

this comment smacks of someone who is a one eyed naish dealer.
so your suggestion would be to paint the boards white and hope noone notices...?
the grip replacement would prove to me that they tried to get away with something on the cheap and still have us believe their r+d marketing rubbish, then they got caught out and had no option but to replace them [and maybe if i was into promoting conspiracies ()], for fear that many naish users would just ditch the faulty grip for wax and discover the cracks in the their boards decks (a much costlier exercise to rectify)

Wow, when I saw Chickenman ask for advice on a Naish 10'6 I figured there was only one way this would end. I am also getting sick of hearing about this particular drama but likewise I am a little uncomfortable just ignoring it and sweeping under the carpet. Locolas I suggest you follow Jonathans advice. Go to town on the supplier side of your board and when you have a definite resolution (or not) come back and tell us all what happened. I understand your frustration and applaud your wanting to alert chickenman of this issue but probably a link to the previous (locked) threads would have been sufficient.

TheDoctor you make some compelling points but they veer a little towards ranting with not a lot of specifics to back them up. I for one am very concerned with environmental issues. If the factories that make these boards are really as bad as you say then please post links that support your statements on the conditions there. And while I generally think Laurie does a pretty good job I am with you 100% on making sure this forum remains to serve the members not the sponsors.

What can I say....
You have just backed up your original post with another as equally ridiculous.....
People these days are pretty sensible so I am sure most will read your ranting and give it the time of day that is worth.
To me, that won't equate to much....

P.S Good luck to Locos with his warranty.

I recently bought a brand new starboard pocket rocket that I noticed had a crack in the side rail, I could have fixed it and just rode the board no worries but for the price you pay it should be in immaculate condition. Not sure if the crack was during freight or overlooked in the QA process however the retailer was straight onto it and handled it very well, I've sent the board back and a new one is on it's way.

thanks for comments

Crash Landing said...


It may not be long until loco is banned...

For what?

well said nev

thats the reason why we all love this forum

CLAP CLAP CLAP !!!

OG SUP said...

I dont know what its like where Loco is in NSW but in this neck of the woods, everyone knows everyone! The surf industry and community is really small.

I cant believe that it would be in the shops best interest, the brands best interest or Locos best interest for this to continue on a long term basis.

Let me expand:

When I first started to surf I went into a shop in the center of the surfing universe and say " Hey I dot know which end of a surf board is which but want to learn to surf 1 weigh at that stage 120kg and want a long board I can ride in white water with the kids or small summer surf 1ft, can you please advise me which was the best one to buy! I walked away with a 8ft NSP. Yup DUMBARSE is my name!

As you can all imagine that did not work. So I go back the same day and speak to the salesman and he told me. "Mate you waxed it cant take it back" I didnt take that too well as you may have guessed, 2 hrs later I was talking to the very top end of the well know brand, (yes i am persistent) who replaced the board with a 9'1 x 2 1/2 x 23 longboard, can you still see a problem yet. Gumby on a HP board like that still wont work!

At that point I got rather pissed took the board swapped it at a second hand store for a Dave Boyd Imperial 9'6 x 23 x 3 1/4 after talking to dave on the phone. I have refered 100's of people to Dave based on that 1 phone call and bought several boards of his. I refer people to Murfs, Strapper, SHQ and any other store that provides me with great service opps please add Sam at Surf Wind and Snow to the list.

The catch:

5 years and at least 5000+ people later I still relay this story to every Sales or customer service course I run to 20 - 30 people at a time as what not to do to any customer. I also advise anyone who ever mentions this brand "NOT" to buy anything there! I think by now I have gotten my $950 back 30 times over!

The internet makes my marketing or anti markleting effort look like chicken feed!!!!!!!!!!!!!!!!!!!!!!!


10 people will tell 10 people who will tell 10 people.................. on the internet in a few days Locos thoughts have gone to over 1000 people SO FAR!!!! who wil tell 10 x 10 x 10 etc.

I only have one word NEGOTIATE a suitable resolution!

Phill

It's the same here-I've been involved in surfing here for 35+ years-I've been a sponsored surfer, I've won a couple of Aussie titles surfing-I've worked in the industry-I kitesurf with the guy at Windgenuity who I'm dealing with on the issue-etc. etc. I've been around long enough to know and be connected to many people in the surf industry-it's no different to anyone that's passionately involved in a particular past time for long enough.

It's not so much about my specific issue-but what Nev posted-about the most rationale and coherent explanation for what's going on here and the reason why this topic should not be locked or just drift off into the ether of cyberspace-and why other topics of a similar nature-which will arise as this sport, in its infancy, evolves-should not be shut down or disregarded.

Honestly, Naish has a problem here with their production-I originally posted to see if others had a similar problem, and others do, not only here but overseas-I have no axe to grind against Naish-I have owned NUMEROUS Naish products over the years and have 4 Naish kites now-3 of which are my all time favourite kites. There is a manufacturing problem with the board-the Australian distributor is not willing to acknowledge that and, according to the distributor, neither is Naish. And, it's not at all about money-I'm more than comfortable financially-it's about the principle-if I had any doubt and thought I was at fault-there would be no issue-that's not the case-again, I've been around long enough to know when there's a manufacturer fault rather than user error or mishandling.

It is particularly important that we end user stakeholders have an avenue, a forum, in which issues are able to be raised and discussed amongst ourselves-by doing so good and bad will come to light, be resolved and evolution will occur. The Naish AR5 problem and the use of mylar in kiting, the issue with the North bladders in kiting, the issues with various quick release systems in kiting-they've all been openly discussed here and other fora and as a result issues have come to light, been discussed, resolved and kiting has moved on and evolved.

It shouldn't matter that the finger is being pointed at any particular manufacturer at any particular point in time-so long as the discussion is rational and not vexatious-the discussion should continue-if no one replies and there is no interest the discussion will die and it will move down the topic list.

This is as pertinent to the problem which I have as it will be with sufficiently significant problems others will have in the future.

So after all that ,what is the latest on Loco's board ? Is it being replaced , repaired or neither.

Give us an update .

Rob

I am sure a lot of people are reading these threads with interest and but not commenting
(for some it is none of our business).

I have noticed however the little 'thumbs up/thumbs down' icon at the top of some threads starting to turn either GREEN (if you support the post) or RED if you disagree.
This is a cool way to express your thoughts without posting and getting caught up in what is obviously an emotional topic.

This is a great tool as it indicates what the bulk of Breezers feel (if the bulk use it) about the comments - vote thumbs UP if you support the comment, DOWN if you don't.

I know it took me a whilst to realise what this was for (and that it is anonymous) so I thought I might bring it up as it is the first time I have noticed the tool being used consistantly throughout a thread (or maybe I just missed it, before).

I think it helps keep things in perspective as it reflects the view of the group as opposed to individuals.

Thank to some of the long time 'veterans' of the site keeping it all in perspective!

Andrew.A

Just some thoughts from the other side. Not the retailer in this case just the middle man sick of seeing the brand and the supplier panned.

Your vast experience on the water and in the industry doesn't automatically give you vast experience on a SUP. You like everyone else must go through a learning curve where stuff can and will happen. Sometimes responsibility falls closer to home than you might want to believe.

Paddles, knees, heavy feet, waves and many other things could have caused the damage on your board. In the sessions you hit the water did you or your wife never fall? Well done if you didn't but falling is part of SUP and it does happen.

I've been paddling a few years now and still fall in stupid ways and when damage does occur it has always been done by me, sandbanks, pitching waves in the middle of boards and paddles connecting with decks and rails. Not always in decent surf, often in 1 ft shories trying for one last hit in the shallows. Stuff has happened to my kit out there that I haven't noticed until quite a while later but this doesn't mean I didn't do it.

Lastly in Windgenuity's defense an offer of repair was made out of goodwill last Monday only one day after getting the sales receipt. This repair was to be paid out of their pockets for Matt as his case was not deemed a warranty by Naish due to impact damage. Pretty good of them.

This receipt took 8 days to turn up after it was requested making processing the claim in the mean time impossible. In this time though the case was very well aired on quite a few forums. Didn't see this mentioned on line though.

Thumbs up, thumbs down. Whatever. Just remember that shouting loudly doesn't always make something right.