Gotta hate that

Teeps said..

Name and shame MJ - it's the eBay model

Fair call on caveat emptor if the board was advertised as "cracks in the carbon, patched with rail tape" but if it was advertised as "in perfect condition" you have a legit beef. If it's local, take it back...if interstate, will the seller kick in something for the cost of repairs to bring it up to advertised condition? (have negotiated this successfully on e(vil)Bay a couple of times when goods weren't up to as-advertised condition). They should at least do that, especially if the seller is a shop with a rep to protect.

I bought a second hand board form interstate, as you mentioned, it was supposed to be in tip top condition.

I always ask the following questions:

Does it have any dings?
Has it been previously repaired?
Has it ever had water in it?
Are there any major scratches?

The board arrived with damage to the nose and and water was leaking from it. There was a repair on the underside of the board near the nose that had changed colour due to the water inside the board. When lifting the board out of the pantec delivery truck I could feel the water all over it.

Upon arrival, I immediately took photos and sent them to the retailer. The retailer acknowledge the defects, I returned the board and received a full refund.

In this case the board was traded and I don't think the retailer went over the board too well and relied on the information from the trader of the board that it was immaculate.

Don't rely on photos as the light and camera flash can sometime make an ordinary board look amazing.

Or the opposite can happen when I purchased a surf ski, the photos made the ski look ordinary but I went for a look any way, upon inspection the ski was like new, only used 3 x times so I snapped it up.

I wouldn't touch a second hand board unless I could actually view it in person, people have different views on the term "immaculate".

So have you contacted the seller expressing your dissatisfaction,if so what was the outcome?

That's sweet MJ - a decent result

About to buy a newish board privately off the 'breeze (interstate) and its a significant amount of money to me.

Anyone have tips for a safe way to make payment other than a direct deposit?

I haven't used it for SUP's but i buy boats and many other products and all conversations start on the phone so i would think its similar.

I always ask for a score out of ten. As you have said in excellent condition can vary from person to person, but if they score it a 8 to of 10 then thats genuinely not bad. If they start scoring 7 or even 6 out of 10 then you need to ask many other more pushy questions.

Even ask the same question over and over again, different wording each time and make sure you get the same answers..

HumanCartoon said...

ockanui said..


So there after all the agonizing, it's nice to have a happy ending

They offered you one of those too? I know where I'm going for my next board...

Boom boom

Holy crap, $70 to freight from the Goldy to Melbourne? That's a bargain. I've been quoted over $400. The crew going to nationals should chase up this courier company.