Forums > Windsurfing   Gps and Speed talk

LOCOSYS wil not replace GW-60 broken band

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Created by bedzplane > 9 months ago, 23 Feb 2018
decrepit
WA, 8992 posts
2 Mar 2018 1:16PM
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decrepit said..
My first watch session was 11 dec 2016. The band has no sign of wear, and I've worn it for every session since, "I'll count them later",
serial number is S168600117R00


I make that 97 sessions.

Dylan72
QLD, 557 posts
11 Mar 2018 10:04PM
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jn1 said..

Swindy said..

Just a thought.



Excellent thought Swindy. The serial number will be the indicator. I've had mine for a year and no problems and have used it approx 50 times. My serial number is 168601290. This number is either located on the watch's packaging box or the watch's firmware menu item. It will be interesting to know the S/N's of failed watches. The nose picking work experience molder in the factory ?. Maybe his boogy has contaminated the mold resin ?


If anyone who has a broken GW60 watch band can PM me their serial number I'd appreciate it. I have the serial number of one watch that has a broken band (that I sold via ka72.com) and I wouldn't mind checking the proximity of the serial numbers of broken ones (for what it's worth.)

Dylan.

decrepit
WA, 8992 posts
11 Mar 2018 9:54PM
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Good one Dylan, I think it's well worth doing. I'd like to know if it's just a batch thing or across the board

peterowensbabs
NSW, 110 posts
13 Mar 2018 10:13PM
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If anyone has access to ABC TV's iview it would be worth watching tonights episode of "The Checkout" . Interesting segment on another wearable tech item with failed bands and peoples rights. Certainly backs up everyone here and their belief that they are being ripped off. Both manufacturer and retailer should be handling the warranty.

bedzplane
28 posts
21 Mar 2018 10:39PM
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short update:

I was home last week and took the watch appart. It is no straighforward to refabricate the top frame as I was hopping to do.

So the alternative I was thinking was to keep it more or less as it is and make a U bracing to attach it to the mast (obviously the CF mast will disturb the antenna signal to some extent).

But then i am off home again and forgot to even took the serial number to share with you...

So will update in a few month, I am quite confident i can draw some sort of support which could then printed or made by hand.

rtz
3 posts
22 Mar 2018 1:14PM
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Would an extension strap fix it?



www.midwestspeedquest.com/styled-3/page0.html

G30ff0
NSW, 117 posts
26 Mar 2018 6:50PM
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Another band bites the dust... my first GW60 band has broken

BSN101
WA, 1524 posts
28 Mar 2018 12:20AM
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Snap! I'm really turned off them now. This thread has saved me $350. Now to go find some other kit.

sboardcrazy
NSW, 6457 posts
28 Mar 2018 11:11AM
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Yep I'm not getting one till they fix the band and any other issues..

Te Hau
351 posts
29 Mar 2018 6:28AM
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I guess Locosys intend for you to buy the watch and then put it into your AquaPac for when the strap breaks.
I'm happy that I stuck to the GT31 but what do we do when they die?

Dezza
NSW, 617 posts
29 Mar 2018 10:19AM
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Well the gps in the watch still works fine, just use a tie to fasten it on to your bouyancy vest and tie it down so it doesn't move around, for me it's still better than the heavier GT31 slipping around on your arm or flapping on your shoulder in a acquabag




decrepit
WA, 8992 posts
29 Mar 2018 5:52PM
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Has anybody tried the watch without bands inside a paqua mini?

remery
WA, 346 posts
31 Mar 2018 8:22PM
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Serial number 168601480 band ok.

Haggar
QLD, 1596 posts
1 Apr 2018 7:28AM
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decrepit said..
Has anybody tried the watch without bands inside a paqua mini?


Mines been damaged Decrepit and no longer water proof so thats my only option, is it easy to take the unit out of the band ?

AUS02
TAS, 1841 posts
1 Apr 2018 8:30AM
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Serial number: S168600128R00 E005.381.8

Band is fine, use the watch every day (taking on and off daily). I reckon there must have been a faulty batch.

I bought a Paqua Key to see if my GW52 would fit and it doesn't, not even close. It will just fit my car key remote, but it would be touch and go as to whether it would fit the GW60 as I think it might be too wide.

If anyone would like to buy a new Paqua Key for $25 PM me!


decrepit
WA, 8992 posts
1 Apr 2018 6:16PM
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Haggar said..
Mines been damaged Decrepit and no longer water proof so thats my only option, is it easy to take the unit out of the band ?


A bit earlier in this thread somebody mentioned undoing the 4 screws. If you go back through it, he may say if there was anything else involved.

sboardcrazy
NSW, 6457 posts
2 Apr 2018 1:56PM
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Dezza said..
Well the gps in the watch still works fine, just use a tie to fasten it on to your bouyancy vest and tie it down so it doesn't move around, for me it's still better than the heavier GT31 slipping around on your arm or flapping on your shoulder in a acquabag





better than the heavier GT31 slipping around on your arm or flapping on your shoulder in a acquabag
I agree..Love the GT31 itself
Probably a woman problem..aquapacks aren't made for our little arms.. even with a knot tied in the armband mine sometimes starts to slip.. Not much fun powered up in chop where you can't really take a hand off to push it back up.. or when you fall in and have to swim for the board and it's threatening to fly off as you swim..

Dylan72
QLD, 557 posts
9 Apr 2018 5:04PM
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Again, if anyone has had problems with snapping GW60 bands, please send me (via email to dylan@ka72.com or via Direct Message here) your watch serial number (which is on the original box and also I think in the watch settings somewhere.) It's usually a nine digit number starting with 1686. Alternatively, send me your login on KA72 and I can look your serial number up on the website as it gets uploaded with your tracks.

Cheers,

Dylan

decrepit
WA, 8992 posts
9 Apr 2018 8:55PM
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To get to serial number,
In watch mode, >adjust >start, should give you version number, then adjust again brings up
version number
user name
serial number
battery voltage

Dylan has a good project here,
From what I hear, locosys and the industry in general are treating broken straps much like broken watch faces, caused by accidents.
The only way to change this perception is to show breakages around a cluster of numbers, serial numbers from broken bands is the only way to do this. So if you have a broken band and want action, give Dylan your serial number/s

Tinlyds
NSW, 161 posts
29 Apr 2018 6:49PM
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Email sent, mine broke yesterday and I baby it, wash it after use what a frigging joke. I'm just glad I grab it before it went to the bottom

8 May 2018 7:34PM
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Dylan72 said..

jn1 said..


Swindy said..

Just a thought.




Excellent thought Swindy. The serial number will be the indicator. I've had mine for a year and no problems and have used it approx 50 times. My serial number is 168601290. This number is either located on the watch's packaging box or the watch's firmware menu item. It will be interesting to know the S/N's of failed watches. The nose picking work experience molder in the factory ?. Maybe his boogy has contaminated the mold resin ?



If anyone who has a broken GW60 watch band can PM me their serial number I'd appreciate it. I have the serial number of one watch that has a broken band (that I sold via ka72.com) and I wouldn't mind checking the proximity of the serial numbers of broken ones (for what it's worth.)

Dylan.


My broken watch band serial is S168601086R00.

Paddles B'mere
QLD, 2279 posts
9 May 2018 10:06AM
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Anyone unaware of their rights should read the info in the below link to the ACCC. Under Australian law it is the SELLER'S responsibility to remedy any situation where the product is not fit for purpose and is still within its warranty period. All you need to do as a BUYER is let the SELLER know the intended use of the product at the time of purchase. It should be implied that if you are buying from a windsurfing shop that you are using it for windsurfing and your tracks will back this up.

I've got one of these watches and its going great so far, the charging thingo is a bit hit and miss, but the first person I contacted was the SELLER when I had the issue and Andy was straight onto it with some advice to remedy.

www.accc.gov.au/business/treating-customers-fairly/consumers-rights-obligations#consumer-guarantees-applying-to-goods

bc
QLD, 637 posts
9 May 2018 10:53AM
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Paddles B'mere said..
Anyone unaware of their rights should read the info in the below link to the ACCC. Under Australian law it is the SELLER'S responsibility to remedy any situation where the product is not fit for purpose and is still within its warranty period. All you need to do as a BUYER is let the SELLER know the intended use of the product at the time of purchase. It should be implied that if you are buying from a windsurfing shop that you are using it for windsurfing and your tracks will back this up.

I've got one of these watches and its going great so far, the charging thingo is a bit hit and miss, but the first person I contacted was the SELLER when I had the issue and Andy was straight onto it with some advice to remedy.

www.accc.gov.au/business/treating-customers-fairly/consumers-rights-obligations#consumer-guarantees-applying-to-goods


from choice magazine
Do I go to the supplier or the manufacturer?
You can claim a remedy from the supplier if your goods don't meet one or more of these consumer guarantees
The supplier has three years to make its own claim against the manufacturer for compensation for any replacements or refunds or repairs it has to make.

Paddles B'mere
QLD, 2279 posts
9 May 2018 11:48AM
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That's they way I read it too Simon, I'm just making interested people aware that the ACCC information is saying that even though a BUYER can bypass the SELLER and go directly to an importer or manufacturer, a SELLER cannot distance themselves from the responsibility to remedy the situation, because the sale contract is between the BUYER and the SELLER. Obviously the warranty conditions have to be met, and this will be the sticking point, ie did the band fail due to a fault or did the watch get damaged to make it fail. A group of guys getting together to log all the failures and similarity of failures would have to go a long way towards helping provide evidence of a fault. Most of us Sandstone guys use these watches and some have failed and most haven't.

Dylan72
QLD, 557 posts
10 May 2018 8:39PM
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Just an update, based on the serial numbers I've received so far, there seems to me to be an emerging pattern of serial number clustering.

Still I would like to hear about any others that come along, but particularly where your serial number is between roughly 168601065 and 168601295 I'd like to hear from you whether your band is broken or not. Every report I have so far is within that range, and most are between 1070 and 1100.

To give some perspective, KA72 has a list of about 350 GW60 serial numbers that have come through the site, so even with the reports I have it is very unlikely that your band will break. However if it is outside the range mentioned above, I have no reports of any breaks, and that accounts for 90% of the watches that have been used with ka72.com

Below is a graphic. This is a list of serial numbers from oldest at the left to newest at the right. Red bars are the serial numbers I have right now that I know for certain are broken bands. Green bars are watches I have visually inspected recently that are fine. The thicker red bars are where two consecutive serial numbers have been reported as broken.


Cheers,

Dylan.

boardsurfr
WA, 737 posts
10 May 2018 8:58PM
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Nice graph. Looks like you have few "no problem" reports, so here are the serials for my watches, which did not have arm band problems:
S168600627R00
S168600630R00
S168601996R00
They've been used for somewhere between 20 and 150+ sessions.

decrepit
WA, 8992 posts
11 May 2018 6:45PM
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Dylan72 said..
Just an update, based on the serial numbers I've received so far, there seems to me to be an emerging pattern of serial number clustering.

Still I would like to hear about any others that come along, but particularly where your serial number is between roughly 168601065 and 168601295 I'd like to hear from you whether your band is broken or not. Every report I have so far is within that range, and most are between 1070 and 1100.

To give some perspective, KA72 has a list of about 350 GW60 serial numbers that have come through the site, so even with the reports I have it is very unlikely that your band will break. However if it is outside the range mentioned above, I have no reports of any breaks, and that accounts for 90% of the watches that have been used with ka72.com

Below is a graphic. This is a list of serial numbers from oldest at the left to newest at the right. Red bars are the serial numbers I have right now that I know for certain are broken bands. Green bars are watches I have visually inspected recently that are fine. The thicker red bars are where two consecutive serial numbers have been reported as broken.


Cheers,

Dylan.


Great work Dylan!!!!! That's fantastic mine's an early one, 600117.

sailquik
VIC, 4344 posts
11 May 2018 10:20PM
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decrepit said..
Great work Dylan!!!!! That's fantastic mine's an early one, 600117.


And yours is OK Mike??

Dag
QLD, 669 posts
12 May 2018 11:51AM
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Looks like mines an early one too.
SN.168600236
Mines OK, so far.

WazzaYotty
QLD, 301 posts
12 May 2018 12:38PM
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Dylan72 said..
Still I would like to hear about any others that come along, but particularly where your serial number is between roughly 168601065 and 168601295 I'd like to hear from you whether your band is broken or not. Every report I have so far is within that range, and most are between 1070 and 1100.


Thanks Dylan,
My S/No 168600042
Strap all good.



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"LOCOSYS wil not replace GW-60 broken band" started by bedzplane