Code 120R same as 135R...?

11 months ago
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dorothyinste
dorothyinste
QLD
481 posts
QLD, 481 posts
28 Jun 2025 5:17am
Two Code tails, 120R and 135R look and feel identical.





hilly
hilly
WA
8131 posts
WA, 8131 posts
28 Jun 2025 12:10pm



CrefloDollar
CrefloDollar
WA
88 posts
WA, 88 posts
29 Jun 2025 1:46pm
If they are "exactly the same" could it be a labelling mix up at the factory?
ojfoil
ojfoil
NSW
19 posts
NSW, 19 posts
30 Jun 2025 9:10am
just measure the wingspan its probably a labelling error
BWalnut
BWalnut
WA
1176 posts
WA, 1176 posts
30 Jun 2025 9:14am
Factory issues.
dorothyinste
dorothyinste
QLD
481 posts
QLD, 481 posts
30 Jun 2025 4:26pm
Spent over 7K with surf shop in Southport, this year. Last week's order delivered via Startrack, I paid for delivery. And now the Code tail is miss-labelled, I am asked to send back tail at my cost for the correct one to be sent back. Geeze...really?
It is disappointing to see some business people so focused on making money, they lose a degree of awareness.
Mikedubs
Mikedubs
WA
306 posts
WA, 306 posts
30 Jun 2025 2:35pm
Speak to Code directly
zarb
zarb
NSW
703 posts
NSW, 703 posts
2 Jul 2025 12:26pm
+1 speak direct to Code, don't go through the shop. I had a bubble in the carbon of one of my new front wings - they let me use it while they sent out a replacement, then added a shipping label for me to return the bubbled one.
MProject04
MProject04
665 posts
665 posts
2 Jul 2025 12:22pm
dorothyinste said..
Spent over 7K with surf shop in Southport, this year. Last week's order delivered via Startrack, I paid for delivery. And now the Code tail is miss-labelled, I am asked to send back tail at my cost for the correct one to be sent back. Geeze...really?
It is disappointing to see some business people so focused on making money, they lose a degree of awareness.


What's the name of the shop?
dorothyinste
dorothyinste
QLD
481 posts
QLD, 481 posts
6 Aug 2025 7:44am
Just a quick update. An astute customer orientated employee, reached out via email to see if my incorrectly labeled Code tail had been exchanged. Upon polite email discourse, the shop in question sent out the correct item along with a self addressed return StarTrack satchel. This is how a business builds good will. With good ethics and customer aware mindful employees. Well done to the gentleman that resolved the issue.
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