Hi Ben,

Always best to go straight back to your local dealer with issues such as these. Naish have a very good reputation for looking after our customers and resolving warranty claims.

If you'd like to send an email to [email protected] with some details, pictures including the serial number and a copy of the sales receipt we'd be happy to look into this matter.

Cheers,
Matt

So sorry to hear that. Unfortunately, early on in foiling a few manufacturers used those tracks with brittle hard plastic and they do just that. I really hope Naish sorts you out.

if you need a repair let me know as I use the 16" Chinook ones that are stronger and more adjustment of course

Shadow, as someone who has also had a foil box failure, I'd strongly suggest a tether from the foil mast to the board (I use a thin bit of spectra) for any old boards that might have suss boxes. I got my old board professionally repaired and it's now solid. Really hope the foil crops up. Mine took 2 days to surface on a downwind beach.

jdfoils said..
After seeing a very similar failure locally and observing how these boards are constructed, I have come to the conclusion that this is the inevitable fate of all Naish wingfoil boards.

Luckily it is an easy repair and by adding proper reenforcement around the foil tracks along with higher quality tracks the rest of the board can be around a long time.

Not 'all' Naish wingfoil boards. The problem seemed to be with quite a few of the 'Hover' boards built and sold through 2022. The reinforcement was fine, and the tracks are ok, but from experience, the lay-up in the channels that the tracks sit in, was often patchy and not gripping the tracks fully. I've had three since that time, no problems.

jonysan said..

jdfoils said..
After seeing a very similar failure locally and observing how these boards are constructed, I have come to the conclusion that this is the inevitable fate of all Naish wingfoil boards.

Luckily it is an easy repair and by adding proper reenforcement around the foil tracks along with higher quality tracks the rest of the board can be around a long time.

Not 'all' Naish wingfoil boards. The problem seemed to be with quite a few of the 'Hover' boards built and sold through 2022. The reinforcement was fine, and the tracks are ok, but from experience, the lay-up in the channels that the tracks sit in, was often patchy and not gripping the tracks fully. I've had three since that time, no problems.

I must have a good one then. Still going strong from new.

It's brittle track material and I saw a few of them. Same on Konrad
no better than cheap Chinese longboard fin boxes, so even with good glassing the nuts can tear thru. . for a long term Windsports company I think it's shocking.
however top stuff that local agent and distributors both offered to make it right.

AUS126
all I've seen were like the pic - sudden catastrophe
but surely starts with a little crack so if I had one I would look in tracks well after every sesh

This is what I found , as I prepared to fix the board (November 2021) . Adequate high density foam block, but glass cloth (laid in channels for track) was not fully wetted out, large areas of dry cloth, which had no chance of holding even the best of tracks , second photo shows routed out area for new high density block, you can see some of the original hd block.

goldenbreeze said..
I had the same thing happen on my hover board 2 years ago. Got replaced cost free by the dealer , said it was a known problem. Didn't bring my foil
back tho!

Surely you sold the new board straight away after that?

jonysan said..
This is what I found , as I prepared to fix the board (November 2021) . Adequate high density foam block, but glass cloth (laid in channels for track) was not fully wetted out, large areas of dry cloth, which had no chance of holding even the best of tracks , second photo shows routed out area for new high density block, you can see some of the original hd block.

That's some quality construction there...NOT

Unfortunately I have lost the receipt for my Naish Hover and despite shopping at the same store for 20 years I have no proof of purchase. Im really hoping on the goodwill of Naish to do the right thing. I dont think I'll be back for more Naish products in hurry otherwise.

shadow said..
Unfortunately I have lost the receipt for my Naish Hover and despite shopping at the same store for 20 years I have no proof of purchase. Im really hoping on the goodwill of Naish to do the right thing. I dont think I'll be back for more Naish products in hurry otherwise.

Hi Ben,

Do you remember what Model Year the board was? I've recently bought a 2019 MY prone version, after seeing your experience, it looks like I will invest in some tether between foil and board... :D

Also - i think you can recover the foil rig if you find the expertise of a qualified scuba diver!

Thanks
Sam

Hi All, just to close this thread:Foil is still missing, however thanks to Daniel and Reg at Windsurfing Perth, they arranged with Naish to provide me with a brand new board and foil set- like for like.

A great outcome and testament to to the value of purchasing from your local family run store. It has certainly restored my faith in the integrity of Naish products.