Tips for good Business

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busterwa
busterwa
3782 posts
3782 posts
26 Sep 2011 9:31am
Sorry to have a rant but.....

1) When you walk into a shop you expect to see the price of the good they are selling? correct...

Why do i walk into so many shops that have no price on things. I don't want talk to the dip**** ripoff sales man.I dont want it fitted or a measure and quote or you come out to my house I dont want to give you a ****en lecture on what im building or what i intend to do with the product.

As a consumer I want a rough ball park figure on what the cost is of what you are selling in black and white on a sticker or a tag.

If you have a internet website.
I use the internet because your shop isn't open.

1)ffs Contact us for a quote is not a price.

When i type in a product or a particular material / pavers /tiles /metal ... list goes on..... I don't want to see your Pretty Pictures and ring for a quote. or "ring us for a deal.. ffs

I don't want you to build it, lay it, weld it, make love to, or eat it for me. I can do that myself.



Is it me or as a consumer do you feel ripped of betrayed if you go into a shop or visit a website that fails to list the basic price next to the picture/display of what it is they are selling?



doggie
doggie
WA
15849 posts
WA, 15849 posts
26 Sep 2011 9:39am
I think they do that on websites so that you will contact them and in some cases you will need to contact them for labour or square meter rates ect. In a walk in style shop front they should put the prices on their products imo.
SomeOtherGuy
SomeOtherGuy
NSW
807 posts
NSW, 807 posts
26 Sep 2011 11:50am
I've been given a good tip for a business. It's this:

Apparently goats breed really, really well at Gnaraloo. I'm applying to the gov. to set up a goat farm there. Should do really well 'cause goats are tasty - underrated here in Aus. but highly sought after overseas. Could be a boom export business for me. The icing on the cake is that it means lots of free bbq goat! Yum.

O'course surfers, kiters and other ne're-do-wells will have to feck off. Can't have them damaging the sensitive stock feeds on the property!

Of course, I may make an exception for some seabreezers. Conditions will apply!
doggie
doggie
WA
15849 posts
WA, 15849 posts
26 Sep 2011 9:53am
SomeOtherGuy said...

I've been given a good tip for a business. It's this:

Apparently goats breed really, really well at Gnaraloo. I'm applying to the gov. to set up a goat farm there. Should do really well 'cause goats are tasty - underrated here in Aus. but highly sought after overseas. Could be a boom export business for me. The icing on the cake is that it means lots of free bbq goat! Yum.

O'course surfers, kiters and other ne're-do-wells will have to feck off. Can't have them damaging the sensitive stock feeds on the property!

Of course, I may make an exception for some seabreezers. Conditions will apply!


MMMmmm goat steaks
busterwa
busterwa
3782 posts
3782 posts
26 Sep 2011 10:01am
Myself and the misses went to a reputable furniture shop.
This particular shop was willing to give me 20 months interest free contract but wouldn't allow me to layby it for 8 weeks. Me being a money Nazi would rather save for the 8 weeks and pay cash so we decided just to save.

Upon going back to the store in 8 weeks time i asked the sales rep if i could have a 200 dollar discount for cash..


He politely said "we now use eftpos" its easier for transactions so we don't give discount for cash anymore."

So me and the misses politely waked out of the shop with an envelope containing 3 and a half grand
SomeOtherGuy
SomeOtherGuy
NSW
807 posts
NSW, 807 posts
26 Sep 2011 12:08pm
doggie said...

SomeOtherGuy said...

I've been given a good tip for a business. It's this:

Apparently goats breed really, really well at Gnaraloo. I'm applying to the gov. to set up a goat farm there. Should do really well 'cause goats are tasty - underrated here in Aus. but highly sought after overseas. Could be a boom export business for me. The icing on the cake is that it means lots of free bbq goat! Yum.

O'course surfers, kiters and other ne're-do-wells will have to feck off. Can't have them damaging the sensitive stock feeds on the property!

Of course, I may make an exception for some seabreezers. Conditions will apply!


MMMmmm goat steaks


When we get sick of those, doggie, there's plenty of turtles and turtle eggs along the shoreline. MMmmmmm.... turtle omlelette
SomeOtherGuy
SomeOtherGuy
NSW
807 posts
NSW, 807 posts
26 Sep 2011 12:16pm
busterwa said...

Myself and the misses went to a reputable furniture shop.
This particular shop was willing to give me 20 months interest free contract but wouldn't allow me to layby it for 8 weeks. Me being a money Nazi would rather save for the 8 weeks and pay cash so we decided just to save.

Upon going back to the store in 8 weeks time i asked the sales rep if i could have a 200 dollar discount for cash..


He politely said "we now use eftpos" its easier for transactions so we don't give discount for cash anymore."

So me and the misses politely waked out of the shop with an envelope containing 3 and a half grand


Where abouts do you live buster? Just wondering... in case I see you and your missus about to walk into a furniture shop...

Seriously - they should be just as happy to give discounts for eftpos. Probably happier because they don't have to handle large lumps of cash. Offer them 10% less than what's on the ticket - cash, eftpos. Bet they go for it.
Woodo
Woodo
WA
792 posts
WA, 792 posts
26 Sep 2011 10:20am
SomeOtherGuy said...

doggie said...

SomeOtherGuy said...

I've been given a good tip for a business. It's this:

Apparently goats breed really, really well at Gnaraloo. I'm applying to the gov. to set up a goat farm there. Should do really well 'cause goats are tasty - underrated here in Aus. but highly sought after overseas. Could be a boom export business for me. The icing on the cake is that it means lots of free bbq goat! Yum.

O'course surfers, kiters and other ne're-do-wells will have to feck off. Can't have them damaging the sensitive stock feeds on the property!

Of course, I may make an exception for some seabreezers. Conditions will apply!


MMMmmm goat steaks


When we get sick of those, doggie, there's plenty of turtles and turtle eggs along the shoreline. MMmmmmm.... turtle omlelette


Dugong will be coming into season soon too. Nothing beats a slab of freshly netted Dugon. Mm Mmm!
doggie
doggie
WA
15849 posts
WA, 15849 posts
26 Sep 2011 10:42am
Woodo said...

SomeOtherGuy said...

doggie said...

SomeOtherGuy said...

I've been given a good tip for a business. It's this:

Apparently goats breed really, really well at Gnaraloo. I'm applying to the gov. to set up a goat farm there. Should do really well 'cause goats are tasty - underrated here in Aus. but highly sought after overseas. Could be a boom export business for me. The icing on the cake is that it means lots of free bbq goat! Yum.

O'course surfers, kiters and other ne're-do-wells will have to feck off. Can't have them damaging the sensitive stock feeds on the property!

Of course, I may make an exception for some seabreezers. Conditions will apply!


MMMmmm goat steaks


When we get sick of those, doggie, there's plenty of turtles and turtle eggs along the shoreline. MMmmmmm.... turtle omlelette


Dugong will be coming into season soon too. Nothing beats a slab of freshly netted Dugon. Mm Mmm!


Dolphin cutlets with a nice red are the go as well [}:)]
saltiest1
saltiest1
NSW
2574 posts
NSW, 2574 posts
26 Sep 2011 12:45pm
you know what? the best curry ive ever had, and still make is with goat.
and for the record, dolphin does taste ok.
saltiest1
saltiest1
NSW
2574 posts
NSW, 2574 posts
26 Sep 2011 12:50pm
SomeOtherGuy said...

busterwa said...

Myself and the misses went to a reputable furniture shop.
This particular shop was willing to give me 20 months interest free contract but wouldn't allow me to layby it for 8 weeks. Me being a money Nazi would rather save for the 8 weeks and pay cash so we decided just to save.

Upon going back to the store in 8 weeks time i asked the sales rep if i could have a 200 dollar discount for cash..


He politely said "we now use eftpos" its easier for transactions so we don't give discount for cash anymore."

So me and the misses politely waked out of the shop with an envelope containing 3 and a half grand


Where abouts do you live buster? Just wondering... in case I see you and your missus about to walk into a furniture shop...

Seriously - they should be just as happy to give discounts for eftpos. Probably happier because they don't have to handle large lumps of cash. Offer them 10% less than what's on the ticket - cash, eftpos. Bet they go for it.




yeah ok, then i will factor in the 1 to 2% eftpos fee into it as well. along with the hire price of the eftpos, insurance costs, super, rent, fuel, product prices, labour, website, bank fees, time spent in unpaid work for the business, holidays, etc, etc. THEN you can try and get 10% off.
i do give a bit off if i see they are battlers or on a pension, but the average person doesnt realise the $$$ it takes to keep my business afloat, along with food on the table.
SomeOtherGuy
SomeOtherGuy
NSW
807 posts
NSW, 807 posts
26 Sep 2011 1:25pm
saltiest1 said...

yeah ok, then i will factor in the 1 to 2% eftpos fee into it as well. along with the hire price of the eftpos, insurance costs, super, rent, fuel, product prices, labour, website, bank fees, time spent in unpaid work for the business, holidays, etc, etc. THEN you can try and get 10% off.
i do give a bit off if i see they are battlers or on a pension, but the average person doesnt realise the $$$ it takes to keep my business afloat, along with food on the table.


No argument from me there. You're entitled to make a reasonable profit (in fact, I want you to so you'll stay open so it's easy for me to buy stuff). But everything is open to negotiation - neither side is forced to say "yes'.
Davage
Davage
VIC
182 posts
VIC, 182 posts
26 Sep 2011 1:42pm
How about everyone just advertises the lowest price they are willing to sell something for. None of this lets haggle out a deal, less for cash crap or the one that really grinds my gears JOIN OUR STORE VIP/MEMBERSHIP club and save 10% everytime you come. Its not really a VIP thing if you offer it to every person that walks through the door. Heres an idea stop wasting your profits on printing out membership cards and just charge 10% less on your prducts and while your at it why dont you give your staff some god damned traing in the products that they are selling. If i ask a question I want them to have an idea not just read the packaging cause Ive already read the packaging and it hasnt helped me you window licker! Deep breath. Deep breath.
Little Jon
Little Jon
NSW
2115 posts
NSW, 2115 posts
26 Sep 2011 2:01pm
Go online and let your fingers do the walking
Chris6791
Chris6791
WA
3271 posts
WA, 3271 posts
26 Sep 2011 12:03pm
Agreed if its for sale it should have a price on it but advertising your absolute lowest rock bottom price limits your ability to make money off the stupid, impatient and ignorant people who don't take the time to shop around or negotiate a better price. Shop keepers shouldn't be denied the opportunity to make a little extra from these people though I often fit into this category
Paradox
Paradox
QLD
1326 posts
QLD, 1326 posts
26 Sep 2011 2:05pm
busterwa said...

Myself and the misses went to a reputable furniture shop.
This particular shop was willing to give me 20 months interest free contract but wouldn't allow me to layby it for 8 weeks. Me being a money Nazi would rather save for the 8 weeks and pay cash so we decided just to save.

Upon going back to the store in 8 weeks time i asked the sales rep if i could have a 200 dollar discount for cash..


He politely said "we now use eftpos" its easier for transactions so we don't give discount for cash anymore."

So me and the misses politely waked out of the shop with an envelope containing 3 and a half grand


You need to be a bit more insistant. The problem is that apparently they advertise that the 20 months interest free as no additional cost. So they can't quote you the interest free price then give a discount for cash, as it would then be false advertising. They are also very good at finding excuses not give a discount.

So if you have cash, then at the very least they are saving themsleves 20months of interest, plus default risks etc. That is probably an easy 15%, but I would push for more - I do and often get it. When you walk in, be up front that you have cash (eftpos is considered cash by the way). Say that is how you want to pay and are not interested in any quotes that included interest free.

Work out what you want to pay and tell them that is what you have as a budget and can they do it for that. Play good cop bad cop if you want. ie start low and say that is your absolute maximium because that is all you have - be apologetic but there just is not more. But then if you can't get anywhere, then have your partner find a bit more - you know make the kids go without christmas presents, give up the family holiday....sell the dog....whatever it takes to increase without losing credibility by exceeding your previous max without reason and at the same time giving the sales guys a bit of their own back.

Eventually you will strike a deal - or not, but good way to get a better price and almost always works for me. I have walked out of Hardley Normals and other leading places with some seriously grumpy sales people but some great deals.

BTW I agree with the OP. I do not like talking to sales people unless I have to. No price usually means I shop elsewhere.
Toots
Toots
WA
271 posts
WA, 271 posts
26 Sep 2011 12:30pm
To OP, I was thinking the exact same thing, looking at Waeco's site for their non litertature about their products, and also miffed at so many frikkers without prices, honestly they think theyre gods or something.

to Some other guy, I think you're onto somehting there mate, and as Im headed over to WA pretty soon, Im gonna introduce my version of the curry Goat.
Curry goat is an absolute delicacy, and when you're really in the know, always better 1 day old, Im dissappointed at leaving my area as I've lucked on the absolute bloddy F8kin best curry spot ever, and I know coz I come from fiji (Im not Indian, but been taught by the best)what good curry tastes like
Their specialty is goat curry and is only on the menu occasionally because they lack supply
busterwa
busterwa
3782 posts
3782 posts
26 Sep 2011 9:21pm
Im not sure but i hear you can get great deals on leprechauns goat soup.

15 % Off on soup That has no price to begin with. Come in for a deal.

Like to support the Aus economy but they dont do themselves any favours.

Buying direct from overseas has never looked so apealing.
CMC
CMC
QLD
3954 posts
CMC CMC
QLD, 3954 posts
28 Sep 2011 1:41pm
So what you would prefer is a business to advertise their price on the Net so that you can browse the price of their and their competitors prices and go with the cheapest deal without speaking to anyone??

Sorry to say but putting prices on the net or in store in that way does not sounds like good business at all. You'd end up with no sales.

If you are in a business where the prices are negotiable depending upon volume, number of items etc and you put a price on it you are basically not pricing it correctly. Obviously the price on the item is not the 'best' price you can do as it depends upon what other items you want to get. People will shop you to death and publishing prices in that case will get you nothing.

Perhaps a better way to go is to quote full price with a highlighted disclaimer firmly leaving the door open to get a better deal for volume etc.

P.S Buster are you a school teacher by any chance?
dinsdale
dinsdale
WA
1227 posts
WA, 1227 posts
28 Sep 2011 12:20pm
Toots said...
Their specialty is goat curry and is only on the menu occasionally because they lack supply

Bring your rifle. There are millions of the things, all through the desert regions. They're considered a feral pest, hence open season is always now. Must admit, goat is a lovely meat - beats lamb any day. Sure don't understand why we don't eat much more of it. I read somewhere that it's the most consumed meat in the world - not sure if that's correct though.

choco
choco
SA
4186 posts
SA, 4186 posts
28 Sep 2011 1:58pm
dinsdale said...

Toots said...
Their specialty is goat curry and is only on the menu occasionally because they lack supply

Bring your rifle. There are millions of the things, all through the desert regions. They're considered a feral pest, hence open season is always now. Must admit, goat is a lovely meat - beats lamb any day. Sure don't understand why we don't eat much more of it. I read somewhere that it's the most consumed meat in the world - not sure if that's correct though.




Avoid the billy goats
busterwa
busterwa
3782 posts
3782 posts
28 Sep 2011 6:26pm
No CMC im a hairy ass mechanical fitter !!! Im not very smart but i can lift heavy things.!!! (provided i can get the crane controls!!!!)


So what you would prefer is a business to advertise their price on the Net so that you can browse the price of their and their competitors prices and go with the cheapest deal without speaking to anyone??

^Yes 100% correct
The ones that don't have a price on there goods don't even get a look. "click on the next site"

Im just say that shops are loosing business because they can put a price on there goods and it is also very frustrating because alot of the time when i am browzing for goods on the internet it is after hours.

best to rub out the lying money 30 percent grabbing middle man.
GalahOnTheBay
GalahOnTheBay
NSW
4188 posts
NSW, 4188 posts
28 Sep 2011 11:04pm
For "off the shelf" items if there isn't a price on a website I will never bother to ask them. Plenty of sites have prices, even if it is as a "starting point" for pricing negotiations.

There was a reason they passed a law way back requiring all car yards to have prices on their cars, the same principle applies to the internet.

In fact the more I think about that, the more true it is!
cwamit
cwamit
WA
1194 posts
WA, 1194 posts
28 Sep 2011 9:17pm
Can work both ways , went into the shop today to buy an inflatable life jacket with sleeves and
Didn't have the price so asked the manager at BCF for the price and was quoted 50 bucks less than the register at the check out that the guy scanned so asked for the manager to confirm price he told me before.
busterwa
busterwa
3782 posts
3782 posts
28 Sep 2011 9:25pm
I agree Galah the "regular price of bought as a single item" should be stated.

Click Click lost a sale.

The current internet price is one of competition.
A regular price is usually stated as "cheapest possible price" under competition
I have been doing a bit of research into this non listing of "price" but its a pdf file so i cant copy and paste..
I will provide evidence of sales pitches which use the "don't supply a price contact us" approach.

What we have to understand is that an item which is a "commodity" should be priced accordingly in black and white to the consumer.

Truth is i dont mind paying a little extra but to get blatantly ripped off is an absolute pis stake.
Toots
Toots
WA
271 posts
WA, 271 posts
28 Sep 2011 9:26pm
Heres the scenario, what I did over the last 3 days looking for a 600 watt inverter and 15 AMP deep cycle battery charger with all the bells and whistles, check the net, found the cheapest price, found another site a bit more reputable with a slightly bigger margin but I knew the delivery would be OPT (Oriental People Time ie Phast as Phuck) went to bunnings got the same product for 15 bux more than the reputable dudes. I cant afford to wait now so needed it and made the purchase. they had no 15 amp chargers in stock, so on the way home checked in at Jaycar Electronics, picked up a 15 amp battery charger for $150, thats $35 more than the net price of a similar item but had it in my filthy paws.
busterwa
busterwa
3782 posts
3782 posts
28 Sep 2011 9:52pm
I understand that time is an issue but why pay more Jacar is a good site i have no problem with it.

www.jaycar.com.au/

10/10 im not sure if its capitalism or common scene?
Mabe more companies should welcome the 21st century.
busterwa
busterwa
3782 posts
3782 posts
28 Sep 2011 10:03pm
Jacar is a good site i have no problem with it.

www.jaycar.com.au/

10/10 im not sure if its capitalism or common scene?
Mabe more companies should welcome the 21st century.
internet sales graph.

oceanfire
oceanfire
WA
718 posts
WA, 718 posts
25 Oct 2011 3:39pm
Tips for good business?

Keep up the (mostly) good service you provided before the sale by providing good after sales service.

Don't blatantly ignore your customers after the sale, even if they only spent a measly 800 odd bucks with you.

Best way to forgo any future sales is by ignoring the people who have spent money with you and would have come back.
chronic
chronic
NSW
318 posts
NSW, 318 posts
25 Oct 2011 8:02pm
oceanfire said...

Tips for good business?

Keep up the (mostly) good service you provided before the sale by providing good after sales service.

Don't blatantly ignore your customers after the sale, even if they only spent a measly 800 odd bucks with you.

Best way to forgo any future sales is by ignoring the people who have spent money with you and would have come back.


absolutly correct - i been working in wholesale distribution for over 25 years and our whole goal has been centred around retaining customers over long periods of time because if they keep coming back we keep taking their money - which in a business is what you're chasing. no customers=no business

oceanfire
oceanfire
WA
718 posts
WA, 718 posts
25 Oct 2011 5:48pm
Yep, not giving any support to a customer afer a sale doesn't lend any credence to the call to support local business when they cry foul at buying from overseas.

Why would one of the bretheren, a kite retailer, ask us to support local when they're not willing to support local?

Lucky I know they're not all the same, there are good ones around, it just **s me to find out who the bad ones are after I've spent money with them.
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