boardsurfr said..FoilorFinFrank said..
StarboardFoils: great product development and execution, terrible customer service.
I disagree. I gave up on Starboard because of their habit to come out with incompatible new stuff
every year. It's been even worse for their surf-type foils. I have perfectly good Starboard foils that are basically unusable because replacement parts are not available. That may be a bent mast, but can also be something as trivial as the plastic on the mast-fuse connection deforming over time.
There are other brands out there that are at least as good in foil development but managed to keep things compatible. If I want to get a newer Axis foil, I only need to by the wing, not a new fuse that then requires a new tail wing.
Neither do I think their execution is great. I had three different fuses and 4 front wings from their SuperCruiser / Wave selection which in theory were identical, but in practice could not be swapped, unless you were willing to live with a lot of wiggle for some combinations.
Well, I don't know much about the wing/surf foil line products, but regarding windfoil ... I disagree a bit ;)
Some other brands have also compatibility issues, when you want to evolve your product, sometimes you have to define a new fixation standard. Have a look at Sabfoil, very difficult to understand which wing is compatible with which fuselage with which screw format (M8 and M6). Plus they introduce a totally new line for slalom windfoil.
SB kept always the same mat fixation format .. all are compatible from the first generation. Ok, the fuselage evolves from classic -> plus -> evo -> mkII -> Jumbo .. but you have only two fixations format for the tail and for the front wings. Up to you to mix up everything, so you can use the classic wing "evo" on a jumbo, use the SLR tail (produced in both formats for the transition) on the classic fuselage, etc.
Like all brands, the problem is the second hand, usually people want to resell the whole set, we found only pieces for specific wing upgrades ... outside of the SB selling package.