sailquik said...
Telstra's service ain't too bad, it's just that everything about it is overpriced to hell!
As much I hate to admit it but I find Telstra's NextG network is second to none compared to anything else both here in Australia as well as overseas.
Yes, NextG has the odd black spot but by and large most of my overseas friends are impressed when they see coverage and performance data... Last year in Gnaraloo I had a 1.7 Mbit/sec down link connection on some days and mobile coverage on most. The mobile tower is approx 160 kms away.. that's outright scary and well above what theoretically should work.
My biggest gripe with Telstra (and most other companies) would be the use on none Australian call centers. Why is it that every time I talk to an Aussie Telstra call centre I get things done with a single call yet when I talked to someone from abroad the either can't help me or even worse can't comprehend what I am trying to communicate.
RE the original subject of JP-Australia not being Australian. I guess until the name Australia is being trade marked by the Australian government and only licensed to people providing jobs to Australians there is little you can do about it. Hell our government can't even enforce that Australian companies get first dips on government contracts.
Oh yes, the service is expensive but that's what happens when you have a product with little competition.